Mobile share on cruise ship

Contributor

Mobile share on cruise ship

Just got mobile share with unlimited talk and text worldwide. Can I talk and text while on cruise to carribean and Mexico to those at home and on cruise with me? Can I receive calls and text with no charge?

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ACE - Master

Re: Mobile share on cruise ship


Tanew7 wrote:

Just got mobile share with unlimited talk and text worldwide. Can I talk and text while on cruise to carribean and Mexico to those at home and on cruise with me? Can I receive calls and text with no charge?


Most likely not.  There aren't may cellular towers in the Carribean, at least where your cruise ship should be.  You may be able to use international roaming while in port or on on land, but that is not free.  While I have never been on a cruise ship myself, I am told that the internet connections are very expensive and very slow.


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 4 (360 Views)
ACE - Master

Re: Mobile share on cruise ship


Tanew7 wrote:

Just got mobile share with unlimited talk and text worldwide. Can I talk and text while on cruise to carribean and Mexico to those at home and on cruise with me? Can I receive calls and text with no charge?


Your plan only covers you when you are on ATT's network. Anytime you are not on ATT's network you will be subject to international charges. The good news is that incoming texts, even when roaming, are free. Be advised that international data charges are very high ($20 per MB). Either get an international data package or make sure you have data roaming turned off. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 4 (353 Views)
Employee

Re: Mobile share on cruise ship

Hi Tanew7,

 

As the previous posters have stated this is only domestic to international text messaging. While you are romaing overseas any text messages you receive are free and part of your Mobile Share Value plan. Any messages that you send back would be considered international roaming. 

 

Roaming on a Cruise Ship is a different package than roaming in a country. Our packages only support a handful of ships. You can find more information on Cruise ship roaming Here and more on the Crusie Ship Roaming Packages Here.

 

The Carribean would be considered "Rest of the World" and you can see those packages Here.

 

Hope this helps!

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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