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Mobile hot spot

How do i set up mobile hot spot? I am currently on a prepaid account and when I go to the hit spot tab on my phone it tells me to call 611 or go online.. is there anyway I can enable it right now? I have an iPhone 7+ 

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Accepted by davidbk
‎06-25-2018 1:50 PM

Re: Mobile hot spot

Hello @CWookie253,


I will be more than happy to guide you to the information needed to set up hotspot! With PREPAID accounts, not all plans have hotspot as a part of it.  With the error message, I would recommend double checking to see if it is an option with your current plan.


Have a fantastical day!


Katie, AT&T Community Specialist


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Message 2 of 5
Contributor

Re: Mobile hot spot

My hot spots don't work anymore

Message 3 of 5
Contributor

Re: Mobile hot spot

Didyou ever get your hot spot turned on? I too am having the same problemy. Exactly what do I have to do to get it working?

Message 4 of 5
ACE - Expert

Re: Mobile hot spot

@my2bois You must have a plan that supports hotspot. The $65 unlimited plan does not. What plan do you have?

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