Mobile Share Questions

Professor

Mobile Share Questions

Here's my list of "inFAQs"!

 

1.  I understand that you can have groups on one account under the Mobile Share plan.  Does this mean that I can have five lines on one account in the following scenario?

 

A. Line 1-Smartphone, individual Nation450 plan, no text messaging, grandfathered unlimited data

B. Lines 2-5 - 2 Smartphones and 2 Basic phones, Mobile Share with 4GB data

 

2.  Will each line on a Mobile Share plan still have it's own contract end and upgrade dates?

 

3.  How will FAN discounts be applied to the Mobile Share plan?

Message 12 of 185 (58,014 Views)
Contributor

Re: Mobile Share Questions

I found this on the ATT.com website. It's titled "6.14 AT&T Mobile Share Plans (with Unlimited Talk and Text)"

 

Discounts otherwise applicable to your Mobile Share rate plan do not apply to the additional monthly Device charge. Additional deposits and other restrictions may apply

 

These are the last two sentences of the first paragraph. I could be wrong but after reading this my understanding is that the discounts will only apply to the Unlimited Text and Talk portion. So if I have two phones and I want to do the 1GB (40+45+45) then I would only get a discount on the $40 :-(

Message 31 of 185 (22,867 Views)
Contributor

Re: Mobile Share Questions

I have a few questions of my own.

 

1) I notice the terms state "3G, HSPA+, & LTE capable devices" I just want to make sure my 4G phone is included since technically it's capable of at least 3G

 

2) Are there activation or change-or-service fees if I change to the Mobile Share plan using my two existing wireless phones?

 

3) If I move to the Mobile Share plan will it extend my contract or will it be unaffected?

 

Final question, I'm sorry.

 

4) I was once told that reducing the bill makes me wait longer to upgrade my phone. If I were to move to the Mobile Share plan and it happened to reduce my bill by a few dollars, would I be forced to wait longer for my free upgrade on my wireless phone?

Message 32 of 185 (22,861 Views)
Former Community Manager

Re: Mobile Share Questions

[ Edited ]

I just received verification that FAN discounts will be applied to shared data. 

 

Your discount will apply to the cost of actual data plan but not to the cost of adding devices to the plan. 

--------------

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Message 33 of 185 (22,854 Views)
Tutor

Re: Mobile Share Questions

The FAN discount is for just the mobile share data plan + the main number only or total amount of the whole plan.

 

Mobile Share Data plan - 6GB - $90

each smart phone - $35 x4 = $140

-----------------------------------------------

 

Where is the FAN discount will be.

 

A.  $90 + $35 "only one main #"

B.  The total amount for the whole plan

Message 34 of 185 (22,840 Views)
Explorer

Re: Mobile Share Questions

Only the data plan? If one smartphone is required, I would think that one should be covered as well. It is kind of ironic to get a discount on wireless service and not have it apply to any phones. With the cell companies applying the negotiated discounts to less and less items, maybe the companies need to renegotiate for a bigger discount to make up the difference Smiley Wink
Message 35 of 185 (22,837 Views)
Teacher

Re: Mobile Share Questions

Does anyone have an exact release date yet?
Message 36 of 185 (20,351 Views)
Expert

Re: New MobileShare Plans


trido wrote:

Our fan gets us 24 percent off the data plan also.the data plan i think has to be the 20 dollars are more plan.I checked we get it on that but not on our two 15 dollar smaller data plan.But we do get atleast mine fan discount on data plans.

 


trido..thanks for the info. I contacted ATT CC today, spoke to Liz, and asked about the discount on my 2GB$25/mo data plan. She did say originally, that it is for the 5GB plan only but when she checked again she did say that I would get the 24% discount on my data plan that would save me $6/mo. She also made some adjustments back to when I bought my smartphone and credited me for those months, also. I'll keep my eye on my bill just to be sure. 

 




 REGRET NOTHING~


     we live & learn~

Message 37 of 185 (20,140 Views)
Expert

Re: New MobileShare Plans


Dcookie wrote:

trido wrote:

Our fan gets us 24 percent off the data plan also.the data plan i think has to be the 20 dollars are more plan.I checked we get it on that but not on our two 15 dollar smaller data plan.But we do get atleast mine fan discount on data plans.

 


trido..thanks for the info. I contacted ATT CC today, spoke to Liz, and asked about the discount on my 2GB$25/mo data plan. She did say originally, that it is for the 5GB plan only but when she checked again she did say that I would get the 24% discount on my data plan that would save me $6/mo. She also made some adjustments back to when I bought my smartphone and credited me for those months, also. I'll keep my eye on my bill just to be sure. 


Interesting, will have to ping my sales rep later and get things straighten out,  my employees have been told they do not get fan on anything but the 5gb plan now and my contract specificly states all data plans. Thanks for the info

Message 38 of 185 (20,123 Views)
Expert

Re: Mobile Share Questions


bxnguyen wrote:

The FAN discount is for just the mobile share data plan + the main number only or total amount of the whole plan.

 

Mobile Share Data plan - 6GB - $90

each smart phone - $35 x4 = $140

-----------------------------------------------

 

Where is the FAN discount will be.

 

A.  $90 + $35 "only one main #"

B.  The total amount for the whole plan


the way it is stated by Jamileh it is only the 90.00

Message 39 of 185 (20,300 Views)
Former Community Manager

Re: New MobileShare Plans

Please see my response re: FAN discounts here - http://forums.att.com/t5/Data-Messaging-Features-Internet/Mobile-Share-Questions/m-p/3257527#M59032

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 40 of 185 (20,121 Views)
Tutor

Re: Mobile Share Questions

Thanks for the response hopefully this is the case because with family plan with 4-5 phone, you almost have to jump to the 10GB mobile sharing plan.

 

10GB - 120 +150 (5 phones x 30) = 270

 6GB - 90+ 175 (5phones x 35) = $265

Message 41 of 185 (20,283 Views)
Contributor

Re: Mobile Share Questions

If the FAN discount is just on the mobile share then these plans would at least increase my bill by $25/mo. Boo. Probably just stick with the current family plan. Mark
Message 42 of 185 (20,240 Views)
Voyager

Re: Mobile Share Questions

[ Edited ]

I calculate it about the same. In our case about $20 more.

Message 43 of 185 (20,229 Views)
Explorer

Re: Mobile Share Questions

I believe you are correct.  Even prior to this upcoming Mobile Share plans, the FAN discount has always applied to the Rate Plan ONLY.

Message 44 of 185 (20,129 Views)
Expert

Re: Mobile Share Questions


mjmbluford wrote:

I believe you are correct.  Even prior to this upcoming Mobile Share plans, the FAN discount has always applied to the Rate Plan ONLY.



depending on corporate contract the discount could also apply to teh 50.00 tethering plan

Message 45 of 185 (20,121 Views)
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