Mobile Share Questions

[#1]

Here's my list of "inFAQs"!

1.  I understand that you can have groups on one account under the Mobile Share plan.  Does this mean that I can have five lines on one account in the following scenario?

A. Line 1-Smartphone, individual Nation450 plan, no text messaging, grandfathered unlimited data

B. Lines 2-5 - 2 Smartphones and 2 Basic phones, Mobile Share with 4GB data

2.  Will each line on a Mobile Share plan still have it's own contract end and upgrade dates?

3.  How will FAN discounts be applied to the Mobile Share plan?

[#2]

Here's my list of "inFAQs"!

1.  I understand that you can have groups on one account under the Mobile Share plan.  Does this mean that I can have five lines on one account in the following scenario?

A. Line 1-Smartphone, individual Nation450 plan, no text messaging, grandfathered unlimited data

B. Lines 2-5 - 2 Smartphones and 2 Basic phones, Mobile Share with 4GB data

2.  Will each line on a Mobile Share plan still have it's own contract end and upgrade dates?

3.  How will FAN discounts be applied to the Mobile Share plan?

[#3]

all android phones have the hotspot feature built in, you do not need the elevate.

[#4]

I found this on the ATT.com website. It's titled "6.14 AT&T Mobile Share Plans (with Unlimited Talk and Text)"

Discounts otherwise applicable to your Mobile Share rate plan do not apply to the additional monthly Device charge. Additional deposits and other restrictions may apply

These are the last two sentences of the first paragraph. I could be wrong but after reading this my understanding is that the discounts will only apply to the Unlimited Text and Talk portion. So if I have two phones and I want to do the 1GB (40+45+45) then I would only get a discount on the $40 :-(

[#5]

I found this on the ATT.com website. It's titled "6.14 AT&T Mobile Share Plans (with Unlimited Talk and Text)"

Discounts otherwise applicable to your Mobile Share rate plan do not apply to the additional monthly Device charge. Additional deposits and other restrictions may apply

These are the last two sentences of the first paragraph. I could be wrong but after reading this my understanding is that the discounts will only apply to the Unlimited Text and Talk portion. So if I have two phones and I want to do the 1GB (40+45+45) then I would only get a discount on the $40 :-(

[#6]

I have a few questions of my own.

1) I notice the terms state "3G, HSPA+, & LTE capable devices" I just want to make sure my 4G phone is included since technically it's capable of at least 3G

2) Are there activation or change-or-service fees if I change to the Mobile Share plan using my two existing wireless phones?

3) If I move to the Mobile Share plan will it extend my contract or will it be unaffected?

Final question, I'm sorry.

4) I was once told that reducing the bill makes me wait longer to upgrade my phone. If I were to move to the Mobile Share plan and it happened to reduce my bill by a few dollars, would I be forced to wait longer for my free upgrade on my wireless phone?

[#7]

I have a few questions of my own.

1) I notice the terms state "3G, HSPA+, & LTE capable devices" I just want to make sure my 4G phone is included since technically it's capable of at least 3G

2) Are there activation or change-or-service fees if I change to the Mobile Share plan using my two existing wireless phones?

3) If I move to the Mobile Share plan will it extend my contract or will it be unaffected?

Final question, I'm sorry.

4) I was once told that reducing the bill makes me wait longer to upgrade my phone. If I were to move to the Mobile Share plan and it happened to reduce my bill by a few dollars, would I be forced to wait longer for my free upgrade on my wireless phone?

[#8 · Accepted solution]

I just received verification that FAN discounts will be applied to shared data. 

Your discount will apply to the cost of actual data plan but not to the cost of adding devices to the plan. 

[#9 · Accepted solution]

I just received verification that FAN discounts will be applied to shared data. 

Your discount will apply to the cost of actual data plan but not to the cost of adding devices to the plan. 

[#10]

The FAN discount is for just the mobile share data plan + the main number only or total amount of the whole plan.

Mobile Share Data plan - 6GB - $90

each smart phone - $35 x4 = $140

-----------------------------------------------

Where is the FAN discount will be.

A.  $90 + $35 "only one main #"

B.  The total amount for the whole plan

[#11]

The FAN discount is for just the mobile share data plan + the main number only or total amount of the whole plan.

Mobile Share Data plan - 6GB - $90

each smart phone - $35 x4 = $140

-----------------------------------------------

Where is the FAN discount will be.

A.  $90 + $35 "only one main #"

B.  The total amount for the whole plan

[#12]

Only the data plan? If one smartphone is required, I would think that one should be covered as well. It is kind of ironic to get a discount on wireless service and not have it apply to any phones. With the cell companies applying the negotiated discounts to less and less items, maybe the companies need to renegotiate for a bigger discount to make up the difference

[#13]

Only the data plan? If one smartphone is required, I would think that one should be covered as well. It is kind of ironic to get a discount on wireless service and not have it apply to any phones. With the cell companies applying the negotiated discounts to less and less items, maybe the companies need to renegotiate for a bigger discount to make up the difference

[#14]

Does anyone have an exact release date yet?

[#15]

Does anyone have an exact release date yet?

[#16]

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trido wrote:

Our fan gets us 24 percent off the data plan also.the data plan i think has to be the 20 dollars are more plan.I checked we get it on that but not on our two 15 dollar smaller data plan.But we do get atleast mine fan discount on data plans.

---

trido..thanks for the info. I contacted ATT CC today, spoke to Liz, and asked about the discount on my 2GB$25/mo data plan. She did say originally, that it is for the 5GB plan only but when she checked again she did say that I would get the 24% discount on my data plan that would save me $6/mo. She also made some adjustments back to when I bought my smartphone and credited me for those months, also. I'll keep my eye on my bill just to be sure. 

[#17]

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trido wrote:

Our fan gets us 24 percent off the data plan also.the data plan i think has to be the 20 dollars are more plan.I checked we get it on that but not on our two 15 dollar smaller data plan.But we do get atleast mine fan discount on data plans.

---

trido..thanks for the info. I contacted ATT CC today, spoke to Liz, and asked about the discount on my 2GB$25/mo data plan. She did say originally, that it is for the 5GB plan only but when she checked again she did say that I would get the 24% discount on my data plan that would save me $6/mo. She also made some adjustments back to when I bought my smartphone and credited me for those months, also. I'll keep my eye on my bill just to be sure. 

[#18]

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Dcookie wrote:

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trido wrote:

Our fan gets us 24 percent off the data plan also.the data plan i think has to be the 20 dollars are more plan.I checked we get it on that but not on our two 15 dollar smaller data plan.But we do get atleast mine fan discount on data plans.

---

trido..thanks for the info. I contacted ATT CC today, spoke to Liz, and asked about the discount on my 2GB$25/mo data plan. She did say originally, that it is for the 5GB plan only but when she checked again she did say that I would get the 24% discount on my data plan that would save me $6/mo. She also made some adjustments back to when I bought my smartphone and credited me for those months, also. I'll keep my eye on my bill just to be sure. 

---

Interesting, will have to ping my sales rep later and get things straighten out,  my employees have been told they do not get fan on anything but the 5gb plan now and my contract specificly states all data plans. Thanks for the info

[#19]

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Dcookie wrote:

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trido wrote:

Our fan gets us 24 percent off the data plan also.the data plan i think has to be the 20 dollars are more plan.I checked we get it on that but not on our two 15 dollar smaller data plan.But we do get atleast mine fan discount on data plans.

---

trido..thanks for the info. I contacted ATT CC today, spoke to Liz, and asked about the discount on my 2GB$25/mo data plan. She did say originally, that it is for the 5GB plan only but when she checked again she did say that I would get the 24% discount on my data plan that would save me $6/mo. She also made some adjustments back to when I bought my smartphone and credited me for those months, also. I'll keep my eye on my bill just to be sure. 

---

Interesting, will have to ping my sales rep later and get things straighten out,  my employees have been told they do not get fan on anything but the 5gb plan now and my contract specificly states all data plans. Thanks for the info

[#20]

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bxnguyen wrote:

The FAN discount is for just the mobile share data plan + the main number only or total amount of the whole plan.

Mobile Share Data plan - 6GB - $90

each smart phone - $35 x4 = $140

-----------------------------------------------

Where is the FAN discount will be.

A.  $90 + $35 "only one main #"

B.  The total amount for the whole plan

---

the way it is stated by Jamileh it is only the 90.00

[#21]

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bxnguyen wrote:

The FAN discount is for just the mobile share data plan + the main number only or total amount of the whole plan.

Mobile Share Data plan - 6GB - $90

each smart phone - $35 x4 = $140

-----------------------------------------------

Where is the FAN discount will be.

A.  $90 + $35 "only one main #"

B.  The total amount for the whole plan

---

the way it is stated by Jamileh it is only the 90.00

[#22]

Please see my response re: FAN discounts here - http://forums.att.com/t5/Data-Messaging-Features-Internet/Mobile-Share-Questions/m-p/3257527#M59032

[#23]

Please see my response re: FAN discounts here - http://forums.att.com/t5/Data-Messaging-Features-Internet/Mobile-Share-Questions/m-p/3257527#M59032

[#24]

Thanks for the response hopefully this is the case because with family plan with 4-5 phone, you almost have to jump to the 10GB mobile sharing plan.

10GB - 120 +150 (5 phones x 30) = 270

 6GB - 90+ 175 (5phones x 35) = $265

[#25]

Thanks for the response hopefully this is the case because with family plan with 4-5 phone, you almost have to jump to the 10GB mobile sharing plan.

10GB - 120 +150 (5 phones x 30) = 270

 6GB - 90+ 175 (5phones x 35) = $265

[#26]

If the FAN discount is just on the mobile share then these plans would at least increase my bill by $25/mo. Boo. Probably just stick with the current family plan. Mark

[#27]

If the FAN discount is just on the mobile share then these plans would at least increase my bill by $25/mo. Boo. Probably just stick with the current family plan. Mark

[#28]

I calculate it about the same. In our case about $20 more.

[#29]

I calculate it about the same. In our case about $20 more.

[#30]

I believe you are correct.  Even prior to this upcoming Mobile Share plans, the FAN discount has always applied to the Rate Plan ONLY.

[#31]

I believe you are correct.  Even prior to this upcoming Mobile Share plans, the FAN discount has always applied to the Rate Plan ONLY.

[#32]

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mjmbluford wrote:

I believe you are correct.  Even prior to this upcoming Mobile Share plans, the FAN discount has always applied to the Rate Plan ONLY.

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depending on corporate contract the discount could also apply to teh 50.00 tethering plan

[#33]

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mjmbluford wrote:

I believe you are correct.  Even prior to this upcoming Mobile Share plans, the FAN discount has always applied to the Rate Plan ONLY.

---

depending on corporate contract the discount could also apply to teh 50.00 tethering plan

[#34]

My FAN discount applied to the entire bill that I had, to include unlimited data.

[#35]

My FAN discount applied to the entire bill that I had, to include unlimited data.

[#36]

Wish mine applied to more of the bill, but a discount is better than none.

[#37]

Wish mine applied to more of the bill, but a discount is better than none.

[#38]

I have a family plan and my FAN applies to the minutes charge but not the 9.99 charge for each line. It also applies to the data plan on each of the lines.

[#39]

I have a family plan and my FAN applies to the minutes charge but not the 9.99 charge for each line. It also applies to the data plan on each of the lines.

[#40]

That is how my FAN discount worked as well. In my case, I am still grandfathered into the unlimited data plan. I had looked at the 12 month average on my bills and all three iphones on the account average under the 4MB plan. Pluses, is that I gain tethering/mobile hotspot. But not sure if I want to increase the bill by $25.

Mark

[#41]

That is how my FAN discount worked as well. In my case, I am still grandfathered into the unlimited data plan. I had looked at the 12 month average on my bills and all three iphones on the account average under the 4MB plan. Pluses, is that I gain tethering/mobile hotspot. But not sure if I want to increase the bill by $25.

Mark

[#42]

I too, have a family plan, and was told by AT&T that FAN, in my case, only applied to my Rate Plan, for example, my 550 minutes. I'm beginning to believe with all the scenarios here, it's what the your employer and AT&T negotiated.

I jumped for joy when I found out my FAN discount was 18%, but upon further investigation, that 18% only applied to my Rate Plan as stated above.  That burst my bubble.

Update:  I just chatted with AT&T, and my suspicions was correct.  It all depends on the Employer/Association what is offered to the employee.

[#43]

I too, have a family plan, and was told by AT&T that FAN, in my case, only applied to my Rate Plan, for example, my 550 minutes. I'm beginning to believe with all the scenarios here, it's what the your employer and AT&T negotiated.

I jumped for joy when I found out my FAN discount was 18%, but upon further investigation, that 18% only applied to my Rate Plan as stated above.  That burst my bubble.

Update:  I just chatted with AT&T, and my suspicions was correct.  It all depends on the Employer/Association what is offered to the employee.

[#44]

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wingrider01 wrote:

---

Dcookie wrote:

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trido wrote:

Our fan gets us 24 percent off the data plan also.the data plan i think has to be the 20 dollars are more plan.I checked we get it on that but not on our two 15 dollar smaller data plan.But we do get atleast mine fan discount on data plans.

---

trido..thanks for the info. I contacted ATT CC today, spoke to Liz, and asked about the discount on my 2GB$25/mo data plan. She did say originally, that it is for the 5GB plan only but when she checked again she did say that I would get the 24% discount on my data plan that would save me $6/mo. She also made some adjustments back to when I bought my smartphone and credited me for those months, also. I'll keep my eye on my bill just to be sure. 

---

Interesting, will have to ping my sales rep later and get things straighten out,  my employees have been told they do not get fan on anything but the 5gb plan now and my contract specificly states all data plans. Thanks for the info

---

wingrider01, let me know what your rep tells you. I was under the impression that only our Talk Plan was discounted, of course, that was before I had ever gotten my smartphone. After what trido had said about his wifes 2GB$25/mo data plan, I decided to call about it. It never hurts to ask but I will be checking my bill from here on in.  

[#45]

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wingrider01 wrote:

---

Dcookie wrote:

---

trido wrote:

Our fan gets us 24 percent off the data plan also.the data plan i think has to be the 20 dollars are more plan.I checked we get it on that but not on our two 15 dollar smaller data plan.But we do get atleast mine fan discount on data plans.

---

trido..thanks for the info. I contacted ATT CC today, spoke to Liz, and asked about the discount on my 2GB$25/mo data plan. She did say originally, that it is for the 5GB plan only but when she checked again she did say that I would get the 24% discount on my data plan that would save me $6/mo. She also made some adjustments back to when I bought my smartphone and credited me for those months, also. I'll keep my eye on my bill just to be sure. 

---

Interesting, will have to ping my sales rep later and get things straighten out,  my employees have been told they do not get fan on anything but the 5gb plan now and my contract specificly states all data plans. Thanks for the info

---

wingrider01, let me know what your rep tells you. I was under the impression that only our Talk Plan was discounted, of course, that was before I had ever gotten my smartphone. After what trido had said about his wifes 2GB$25/mo data plan, I decided to call about it. It never hurts to ask but I will be checking my bill from here on in.  

[#46]

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jamileh wrote:

Please see my response re: FAN discounts here - http://forums.att.com/t5/Data-Messaging-Features-Internet/Mobile-Share-Questions/m-p/3257527#M59032

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Jam...your post is for the Shared Data Plan which hasn't become effective as of yet, correct?

[#47]

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jamileh wrote:

Please see my response re: FAN discounts here - http://forums.att.com/t5/Data-Messaging-Features-Internet/Mobile-Share-Questions/m-p/3257527#M59032

---

Jam...your post is for the Shared Data Plan which hasn't become effective as of yet, correct?

[#48]

With these new Mobile Share plans icoming, is the unlimited calling truly that or are there time restrictions?

[#49]

With these new Mobile Share plans icoming, is the unlimited calling truly that or are there time restrictions?

[#50]

@DCookie - yes, that is correct

@mjmbluford nailed it re: how FAN discounts are applied. AT&T has broad rules but each employer's discount plans can be different. 

[#51]

@DCookie - yes, that is correct

@mjmbluford nailed it re: how FAN discounts are applied. AT&T has broad rules but each employer's discount plans can be different. 

[#52]

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Dcookie wrote:

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wingrider01 wrote:

---

Dcookie wrote:

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trido wrote:

Our fan gets us 24 percent off the data plan also.the data plan i think has to be the 20 dollars are more plan.I checked we get it on that but not on our two 15 dollar smaller data plan.But we do get atleast mine fan discount on data plans.

---

trido..thanks for the info. I contacted ATT CC today, spoke to Liz, and asked about the discount on my 2GB$25/mo data plan. She did say originally, that it is for the 5GB plan only but when she checked again she did say that I would get the 24% discount on my data plan that would save me $6/mo. She also made some adjustments back to when I bought my smartphone and credited me for those months, also. I'll keep my eye on my bill just to be sure. 

---

Interesting, will have to ping my sales rep later and get things straighten out,  my employees have been told they do not get fan on anything but the 5gb plan now and my contract specificly states all data plans. Thanks for the info

---

wingrider01, let me know what your rep tells you. I was under the impression that only our Talk Plan was discounted, of course, that was before I had ever gotten my smartphone. After what trido had said about his wifes 2GB$25/mo data plan, I decided to call about it. It never hurts to ask but I will be checking my bill from here on in.  

---

on the new plans - 5GB only

[#53]

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Dcookie wrote:

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wingrider01 wrote:

---

Dcookie wrote:

---

trido wrote:

Our fan gets us 24 percent off the data plan also.the data plan i think has to be the 20 dollars are more plan.I checked we get it on that but not on our two 15 dollar smaller data plan.But we do get atleast mine fan discount on data plans.

---

trido..thanks for the info. I contacted ATT CC today, spoke to Liz, and asked about the discount on my 2GB$25/mo data plan. She did say originally, that it is for the 5GB plan only but when she checked again she did say that I would get the 24% discount on my data plan that would save me $6/mo. She also made some adjustments back to when I bought my smartphone and credited me for those months, also. I'll keep my eye on my bill just to be sure. 

---

Interesting, will have to ping my sales rep later and get things straighten out,  my employees have been told they do not get fan on anything but the 5gb plan now and my contract specificly states all data plans. Thanks for the info

---

wingrider01, let me know what your rep tells you. I was under the impression that only our Talk Plan was discounted, of course, that was before I had ever gotten my smartphone. After what trido had said about his wifes 2GB$25/mo data plan, I decided to call about it. It never hurts to ask but I will be checking my bill from here on in.  

---

on the new plans - 5GB only

[#54]

OK thanks, wingrider01. Good to know.

[#55]

OK thanks, wingrider01. Good to know.

[#56]

Another question for the Mobile sharing plan.

Would tethering or mobile hotspot be part of the new Mobile sharing plan or do we have to pay extra for the two features?

[#57]

Another question for the Mobile sharing plan.

Would tethering or mobile hotspot be part of the new Mobile sharing plan or do we have to pay extra for the two features?

[#58 · Accepted solution]

Tethering and Mobile Hotspot are included at all data levels with the Mobile Share plans.

[#59 · Accepted solution]

Tethering and Mobile Hotspot are included at all data levels with the Mobile Share plans.

[#60]

HI All,

I have 10 lines total

1 account has 5 lines

1 account has one line

1 account has 2 lines

and another account 2 lines

Family talk is limited to 5 lines per group.  This new plan shows it allows up to 10.  Am i able to move all these accounts into one and have 1 account , or can the mobile share be distributed to all the different accounts up to 10 devices

I only spread out the lines on different accounts for billing purposes

Thanks

[#61]

HI All,

I have 10 lines total

1 account has 5 lines

1 account has one line

1 account has 2 lines

and another account 2 lines

Family talk is limited to 5 lines per group.  This new plan shows it allows up to 10.  Am i able to move all these accounts into one and have 1 account , or can the mobile share be distributed to all the different accounts up to 10 devices

I only spread out the lines on different accounts for billing purposes

Thanks

[#62]

Now that the Mobile Hotspot feature will be included with Mobile Share, will my Galaxy Note be capable of being used as the Hotspot Device or will I have to purchase the "AT&T Mobile Hotspot Elevate 4G" Device?

[#63]

Now that the Mobile Hotspot feature will be included with Mobile Share, will my Galaxy Note be capable of being used as the Hotspot Device or will I have to purchase the "AT&T Mobile Hotspot Elevate 4G" Device?