Missing hotspot with Unlimited Data plan

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@Richardensley wrote:

I wish I would have been notified about this BEFORE I pushed the submit button.  The issue makes sense....... not notifying the customer BEFORE the sale, does not.  Replying to my original question, Richard

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Do you know the current Unlimited Plus Enhanced plan has hotspot enabled?

(This plan didn't exist when you originally posted)

The question from me is why can’t AT&T, a bigger more “premium” company than Sprint, my last carrier, offer this feature. With sprint I had the same cost per month with unlimited data and had a mobile hotspot. 

@Johnnysmith69 offer what feature? Hotspot with unlimited? They offer it

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@Johnnysmith69 wrote:

The question from me is why can’t AT&T, a bigger more “premium” company than Sprint, my last carrier, offer this feature. 

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Umm... The answer is they can and they do. Unlimited Plus had it and Unlimited Plus Enhanced had it and (in a few hours) the new &More Premium will also have it.  (I don't give them the dorky plan names!)

With sprint I had the same cost per month with unlimited data and had a mobile hotspot. 

I think you'll find everyone here wishes they had Sprint?!?  😉

Wait, even you don't have Sprint any more...

it is unethical when ATT lies as they did to myself and others, I don't how many places it's posted when they call you and lie to get you to change plans. The BBB will listen to the complaints if enough people file, good day 

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The BBB is a for profit business and they just pass the complaint along to att.  So yada yada and so forth.

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@trentk131 wrote:

it is unethical when ATT lies as they did to myself and others, I don't how many places it's posted when they call you and lie to get you to change plans. The BBB will listen to the complaints if enough people file, good day 

 

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Since plans are published online, and a comparison of plans can be made in your My ATT (postpaid) or Paygonline (prepaid) account how about doing independent research ?   

The BBB forwards complaints back to the company, they don’t DO anything. 

still happy with my Verizon acct best thing I did years ago was dump Att … I now pay 40.00 for my grandfathered 4g unlimited tether and hot spot with no issues use more than 10 gig or more a month no throttling that I have ever noticed using as hot spot with 2 or 3 laptops used at same time down load and upload speeds better than cable service I also dumped .just saying...