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Message not found

Contributor

Message not found

I have an iPhone 4s running iOS 7.1. For the past week I've been getting text messages from Unknown that say "Message not found".

 

What's going on?

 

 

 

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Message 1 of 62
Contributor

Re: Message not found

I've been having the same thing going on... extremely annoying. If you hear anything, let me know! I can't seem to get an answer from AT&T or Apple
Message 2 of 62
Contributor

Re: Unknown text coming in several times aday

Hi,

 

My Samsung S4 started doing this after I updated my phone to KitKat 4.4.2. What is going on?? 


MissJen30 wrote:

i get random text coming in from an "Unknown" sender the message says "message not found", i call it back and it comes up as 865-66,  this is the third phone its happen to, ive tried hard resets, multiple sim cards, and still getting the same thing. it happens when i turn my phone on and off, both connected to wifi and not connectd, any ideas as to whats going on?


 

Message 3 of 62
Contributor

Re: Unknown text coming in several times aday

This isn't spammers or anything you can reply "stop" to such as a service. You're actually missing texts. This is happening to me too but luckily I was in the middle of group texting so I was able to reply and say hey are you texting me? And then the person would resend their text. It has happened to me twice this week. Both times it was while group texting and both times it was because I didn't get the actual text I should've gotten. It just came in as "Unknown Sender" and then said "Message Not Found". Someone has texted you and that's what you're getting instead of the text you should be getting. Can anyone help?

Message 4 of 62
Former Employee

Re: Unknown text coming in several times aday

Hello, everyone!

 

This issue should be resolved now, but please let us know if you continue to receive this message!

 

-Mariana

Message 5 of 62
Contributor

Re: Unknown text coming in several times aday

This issue is not resolved.

Message 6 of 62
Former Employee

Re: Unknown text coming in several times aday

Hello, p_coleman34!

 

Thanks for posting. Try performing a soft reset on your device.

 

Let me know if that works.

 

-Mariana

Message 7 of 62
Contributor

Hello...I know this thread is old, but this just started...

Hello...I know this thread is old, but this just started happening to me a week ago. I am getting the Unknown sender - Mesaage not found.
Message 8 of 62
Contributor

Is this really a message that someone sent to me that fai...

Is this really a message that someone sent to me that failed and how do I get this to stop? Thanks for any information
Message 9 of 62
Contributor

Re: Is this really a message that someone sent to me that fai...

This has also been happening to me - once last month and once a few days ago - and I would love if AT&T would be able to provide a consistent fix for it that's applicable to everyone using their service. It's annoying not knowing if I'm missing a message, if one that I sent never actually went through, or if something else is happening.

Message 10 of 62
Contributor

Re: Is this really a message that someone sent to me that fai...

I have started receiving these strange texts as well, for every text message I send out.

 

What's weird is that it's dated for Aug 28, and the text is from "Sender unkown" and the contents is "Message not found".

 

 

Message 11 of 62
Contributor

Re: Is this really a message that someone sent to me that fai...

I've been getting "Message unknown found" daily now.  It has to do with my group text with my friends who are on other carriers and non-iphone.  I compared my string of text to my friends phone and was missing several text messages.  I called AT&T and they could not answer my question.

Message 12 of 62
Contributor

Re: Is this really a message that someone sent to me that fai...

Yup, me too. I have called Technicial Support and provided them the message exact as it was shown and start doing all this pinging and steps to see what the problem is and was a total waste of time. They dont know they are talking about nor doing, and cant find a suitable solution to this problem. I am going to do some research to see if other carriers experience the same issue. If not, I am switching over.

 

I dont pay the amount I do monthly to get spotty and incomplete service. Neither should you.

Message 13 of 62
Master

Re: Is this really a message that someone sent to me that fai...

If you have an iPhone, try disabling the "iMessage" functionality.  When you send messages using iMessage, they messages go to an Apple server, then from there they are sent directly to the other person's phone if they are using an iPhone, but if they aren't then the messages are sent via SMS by the Apple servers indicating that they are being sent from your phone.  This could easily be a problem on the Apple end and near impossible for AT&T to track down (or fix).  Disabling iMessage and seeing if your problem is fixed would be a good place to start to try to get this resolved.  If that works, then you know it's an Apple (or Apple specific to AT&T) problem.  If that doesn't fix it, then you know the problem is either on your end (in your phone) or on the AT&T end.


Jerry B.
"GeekBoy"

--


Message 14 of 62
Contributor

Re: Message not found

My work around for this was just to "archive" the text message. Now it won't show up anymoreanymore, when I send a text message.
Message 15 of 62
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