Ok, I suppose I have to reply to my own message. It seems that there was a problem with MEdia Net in the Ocean City MD. itself. Trying to use the internet in that area was impossible and everytime she tried, her phone would reboot or just shut off. When she traveled out of the area, she had no problem at all. We tested it out the whole time she was there. Go figure! I wonder if ATT has any service there since the hurricane?