It is 2018. Time to increase the group text limit

Not going to happen.  Att does not care.  They look at it as a way to combat spam.  It works...  I get less spam than my sister who is on Verizon .

I know it’s been 4 years, but I almost never got spam on Verizon, I rarely get spam now.  It’s a poor excuse.  Users who regularly need more than 10 are going to have to get creative because ATT indeed, doesn’t care.  

I find it odd it is such a big deal that someone would change carriers. 

SMS was never intended as a method for mass communication. In fact, in 2018, there are far better methods to disseminate any kind of information on a wider scale. The expectation should be that the group limit will always stay at 10.

It's more than just spam control. A carrier simply cannot troubleshoot or pinpoint an issue if there is a group, among different carriers, that has 2 dozen people in it. E-mail and other methods are better suited for larger groups.

@David606

Weeeelll...   SMS is a reliable form of direct communication.   Most of us use text, get an instant notification and respond immediately to them.  I do not check my email every time a new email comes in.    And talk about spam.   I unsubscribe or block new spam daily in my email.  

Lets be honest... ATT could match Verizon’s 20 limit.  They just don’t care to.

Yes, of course email is better, but what if you are trying to use the group text because you cannot use email, for instance, during network outages, natural disasters, etc.?  This is when sending a text blast to your organization is the most critical.  You need to inform them but have no other way to do it. 

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@carissa11190 wrote:

Yes, of course email is better, but what if you are trying to use the group text because you cannot use email, for instance, during network outages, natural disasters, etc.?  This is when sending a text blast to your organization is the most critical.  You need to inform them but have no other way to do it. 

 

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If the organization is big enough they should be using a text blast software in the first place.  We use several for emergency alerts here.

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@carissa11190 wrote:
Thank you so much for your response. I am looking into a solution for the scenario you referenced. There are also times when we, as departments, need to communicate between leadership (over 10 users). It's a bi-directional need, not just a blast.

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We are not allowed to use texts as official communications between leadership.