Contributor
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1 Message
Having troubles registing a myatt log in acct
Every time i have tried to register on myatt. When i put in my mobile number and zipcode the website brings up an error message each time and now it says it locked my acct.
Contributor
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1 Message
ATTHelp
Community Support
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231.5K Messages
7 years ago
Hello @cassiek!
Being able to manage your account online is definitely convenient. I am sorry to hear you are having issues registering your myAT&T. I will be more than happy to assist!
I understand you receive an error message every time you enter your information. May I ask what type of message do you receive? A great way to fix website issues is by clearing the browser’s cache and cookies.
As a security measure, accounts get locked for 24 hours after three unsuccessful attempts. After this period of time, you should be able to sign in again. Here you will find additional tips to resolve the most common login issues.
Please let us know if this resolves your concern. Thank you for your time and have an excellent rest of the day!
Anabel, AT&T Community Specialist
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