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Posted Jun 28, 2014
11:28:16 AM
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Having LTE issues
I've been having issue with the LTE data network for the past month. When running a speed test I get a range from 0.56 down and 2.45 up. I have several phones and all seem to be doing the same. I just left the Att store to see it was my phone and the sales rep was doing the same. Any ideas?
I've been having issue with the LTE data network for the past month. When running a speed test I get a range from 0.56 down and 2.45 up. I have several phones and all seem to be doing the same. I just left the Att store to see it was my phone and the sales rep was doing the same. Any ideas?

Having LTE issues

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Jun 30, 2014 4:52:07 AM
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I have been having the same issue for a month. Been having to randomly turn off LTE on my iphone because my internet won't work. As soon as I turn off LTE, internet is back to usable. What gives? (My sister in law complained about the same issue on Att. And I have her the same temp "solution.").
I have been having the same issue for a month. Been having to randomly turn off LTE on my iphone because my internet won't work. As soon as I turn off LTE, internet is back to usable. What gives? (My sister in law complained about the same issue on Att. And I have her the same temp "solution.").

I have been having the same issue for a month. Been havin...

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Jun 30, 2014 6:09:23 AM
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ACE - Professor
When exactly do you notice these speeds?
~Sunshine Smiley Happy
When exactly do you notice these speeds?
~Sunshine :)
- Sunshine :)
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

When exactly do you notice these speeds?

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Jul 1, 2014 6:01:08 PM
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ACE - Master
Have you used the Marks the Spot app from AT&T to report these issues? I would suggest trying that if you haven't.

Jerry B.
"GeekBoy"

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For additional help, please send a PM to ATTCustomerCare.
Have you used the Marks the Spot app from AT&T to report these issues? I would suggest trying that if you haven't.

Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Having LTE issues

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Jul 1, 2014 6:53:19 PM
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Well I think I have found the issue.  I feel rather stupid.  I removed the sim card and there was a lot of dust  I cleaned it out and reset my phone  everything is back to normal.  Th anks for the comments.

Well I think I have found the issue.  I feel rather stupid.  I removed the sim card and there was a lot of dust  I cleaned it out and reset my phone  everything is back to normal.  Th anks for the comments.

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