Getting mass text response without sending mass text?!
I recently upgraded to an iPhone XR a few days ago. Same phone number I’ve had for many years. Today, I started getting texts with just the word ‘stop’. It was a group of 19 on this text, and multiple were sending it. I do not know the people, don’t recognize the phone numbers. There is no initial text that shows what they are responding to. It looks like my account sent a mass text with the statement to reply ‘stop’ if you no longer want to receive texts. But I don’t see it. Just a bunch of ‘stop’, one person said to not use their number again. I called ATT support, which told me to leave the group text. There is no option to leave the group text. She then said to block them. I said I was worried someone is spoofing my number, or someone is accessing it. She said my number could’ve belonged to a spammer before me, but I’ve had this number for many many years. She then said she couldn’t help anymore and that no one has access to my number. I’m still a bit concerned. I responded on the text string asking what was going on, but no one responded to me. Then I got a ‘stop’ response. I would really like to know what’s going on.
We can definitely assist you with muting these notifications from that group text or leaving the conversation in the Messages app on your device. You can Learn how to leave a group text on your iPhone here. If you don't see the option to leave, it might mean one or more of the users isn't using a device with iMessage. You can't remove yourself from these group texts, but you can Mute the conversation. Let us know if this helps.
Sean, AT&T Community Specialist
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