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Excessive Data Usage on New iPhone 8

Teacher

Excessive Data Usage on New iPhone 8

Why would I end up using so much data in one week with my new iPhone while observing same Internet habits as before when I owned a much older IPhone? In particular, the category Browsing and Technology shows high data usage. I understand Browsing but what constitutes Technology?

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Message 1 of 79
ACE - Sage

Re: Excessive Data Usage on New iPhone 8

Well, the answer might be you were using a much older iPhone. Was your previous iPhone a 5S or older? It would have used far less data for a smaller screen lower resolution screen Etc.

Also check to see if Wi-Fi assist is on or off in settings turn it off.

How much data is being used and by which apps you will find that information in settings under data usage. Add a screenshot if possible

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 79
Teacher

Re: Excessive Data Usage on New iPhone 8

It was a 3GS...the previous phone. I only got the 1 Gig data plan...with
the old legacy plan, I had 2 Gig but averaged about .45 Gig per month,
occasionally, when traveling it was a little higher but never even got to 1
Gig.


Message 3 of 79
ACE - Sage
Solution
Accepted by topic author
Accepted by Callie33021
‎12-14-2017 2:50 PM

Re: Excessive Data Usage on New iPhone 8

Wow.  I wasn't expecting that old.  Your current phone has 8 times the RAM speed, 3 times the screen resolution, 50% more screen. The old phone was 3G, now you have LTE speeds, which are several hundred times faster.   Just upgrading from 3G to LTE would have increased data use by 2 to 3 times your prior usage.    You’re  comparing a moped to a Ford Mustang.  

https://www.gsmarena.com/apple_iphone_3gs-2826.php

https://www.gsmarena.com/apple_iphone_8-8573.php

I haven’t seen a post like this since 2014 when most were upgrading from the 4 or 4s to a 5S.  Even then the jump to LTE was cause for double to triple data use.

I know “normal” isn’t what you want to hear/see, but this is very normal.

   Also, your new phone is using newer versions of apps, that are NOT the same as the ones that worked on a 3GS.  The old apps had to make due with the low RAM and storage.  New apps are designed better, are faster and to use the higher res screen.   You may think it’s the same, it’s not.

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 4 of 79
Teacher

Re: Excessive Data Usage on New iPhone 8

This has made me chuckle!  I appreciate the explanation and it does make sense.  What can I say?  I'm a creature of habit...my Toyota Corolla is 17 years old...my previous iPhone was the 3 GS and I loved it...battery quit on me and I decided to upgrade.  If the battery hadn't started giving me grief, I would have continued with the 3 GS.  If I like something and it works well, I keep it.

 

Meanwhile, I am turning off everything that doesn't need to be turned on for the phone to function and I am keeping cellular data turned off except for when I am traveling and do not have access to WiFi.  That should help a little, right?

 

One more question...I received the text message that I am now "throttled."  I turned off WiFi to see exactly how slow things were connecting, and even in throttled mode, the connections seemed fast enough.  How does throttling work?  Am I throttled all the time until the next billing cycle or am I throttled only when too many people are accessing data at once and things bottleneck?

 

Typically, I use the phone for email, Facebook, Instagram, and checking news on the Web.  And when I travel, I use Waze.  I'm not into streaming music or videos.  Is that why the connections still seem relatively fast to me even in throttled mode?

Message 5 of 79
ACE - Expert

Re: Excessive Data Usage on New iPhone 8

Since you have a 1GB plan, throttled means you are limited to 2G speeds until your next bill cycle. I guess you aren’t used to fast speeds on your old phone, most people say the throttled 2G speeds are unbearable. Yes, leaving cellular data off will keep you from using up your data. Rather than going to that extreme, though, you can designate which apps are alllowed to use cellular data. Perhaps just limiting to a select few might work too. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 79
ACE - Sage

Re: Excessive Data Usage on New iPhone 8

@Callie33021

And you gave a chuckle right back.  After all the posts from people who have to upgrade each year, despite not haven’t enough to pay the rent, you’re a breath of fresh air.   

 BTW don’t get a new toaster, they just don’t make them like they used to. 😆

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 79
Teacher

Re: Excessive Data Usage on New iPhone 8

We had an old harvest gold refrigerator that lasted for 35 years. When we
replaced it when the motor seized, the delivery person advised us to not
expect the new one to last as long.

I experimented this morning with the throttled speed. Email and Facebook
load quickly. CNN took about 1 minute to load. I can live with this.

Now that I've turned off cellular for a lot of things, I will observe data
usage over the next billing cycle.
Message 8 of 79
ACE - Sage

Re: Excessive Data Usage on New iPhone 8

Oh come on, we in the 21st century can wait for “loading”.  If it isn’t instant we have tantrums and throw phones into the ocean.  😆😆😆😆

I didn’t own a smartphone until LTE was a thing, so I cannot imagine waiting for loading.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 9 of 79
Scholar

Re: Excessive Data Usage on New iPhone 8

iPhones makenmenscratch my head and ask, "Why...?" You see, they arenslownto adapt new technology, and when they do its years later. And if this weren't enough, mostniphone users think Apple INVENTED facial recognition, wireless charging, and water resistance technology. Just buy a Samsung or a Moto. 

Message 10 of 79
ACE - Sage

Re: Excessive Data Usage on New iPhone 8

@Rectanglebox

Not to to mention Apple has the straight sided iPhone 4, 4s, 5, 5s, then sued Samsung for stealing their design, won, then copied the design Samsung and other androids have used all along.  You must be enjoying their current sticky place over slowing older iPhones.  We can’t get into it, but we can laugh knowingly.

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 79
Scholar

Re: Excessive Data Usage on New iPhone 8

They make good products, just don't understand the "fan" base.

(Did you know Samsung manufactures  the screens for iPhone X?)

I'm an attorney - comoanies sue each other all the time to keep each other in check. Both are sound companies. 

Message 12 of 79
ACE - Sage

Re: Excessive Data Usage on New iPhone 8

@Rectanglebox  Yes, perhaps why Apple foolishly has a curved screen for the first time.  (I hate the ‘edge’ screens).   

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 79
Scholar

Re: Excessive Data Usage on New iPhone 8

You're a smart lady. Hope you have a good evening.

Message 14 of 79
ACE - Sage

Re: Excessive Data Usage on New iPhone 8

@Rectanglebox  😉. Ditto.

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 79
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