Contributor
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1 Message
DirectTV Now and Roku
DirectTV Now isn't supposed to count towards my data caps. But my question is if I hotspot to my Roku to watch Direct TV Now will it still not draw down my data?
Contributor
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1 Message
DirectTV Now isn't supposed to count towards my data caps. But my question is if I hotspot to my Roku to watch Direct TV Now will it still not draw down my data?
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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117K Messages
6 years ago
Repeating the question and not understanding the answer doesn’t make it a lie.
https://www.directvnow.com/data
Roku or other streaming device and laptops aren’t on the list.
If you’re a DIRECTV NOW and AT&T Mobility or select AT&T PREPAID customer, you can stream live content on your DIRECTV NOW app over the AT&T cellular network without it counting against your data usage allowance.* It’s one of the many benefits of being an AT&T and DIRECTV NOW customer.
Compatible device list:
Apple:
iPad iOS 10+
iPhone iOS 10+
iPod Touch iOS 10+
Android:
Android compatible devices on OS 5.0 and higher
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formerlyknownas
ACE - Sage
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117K Messages
6 years ago
No. Directv NOW app use on your ATT mobile device is sponsored data from your wireless account.
Your streaming device is not eligible
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gustifer
Contributor
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2 Messages
6 years ago
YES!!! I was lied to (I asked more than once if it went towards the %)GB) by the AT&T that it would not, "Free data streaming". Image my surprise when I got my bill. $253 for seven days usage (50GB limit). It took me three days of calling to get 50% of the overage taken off. I "Chat"'d with at the Direct TV NOW site and she stated that with a Hotspot and a ROKU stick it DOES COUNT TOWARD YOU DATA. Now I have to wait to see the next months bill and hopefully get it reduced.
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gustifer
Contributor
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2 Messages
6 years ago
That is correct for these devices:
Compatible device list:
Apple:
iPad iOS 10+
iPhone iOS 10+
iPod Touch iOS 10+
Android:
Android compatible devices on OS 5.0 and higher
I do not see your "HotSpot" listed so it is not free. The AT&T person knew I did not have any of these devices hence the HOTSPOT was not free as I was told. Luckily I only used it for 7 days or it would have been over $1,000 for the month.
It would have been a great deal if I had one of those devices
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