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2 Messages
Sunday, July 22nd, 2018 3:35 PM
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Data usage
How to find out where my data usage is going
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3 years ago
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Accepted Solution
Official Solution
ATTHelp
Community Support
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230.7K Messages
6 years ago
Hello @Captain1969,
We can definitely assist you with Checking your wireless usage online. You can also monitor your usage and get a data usage breakdown with AT&T AllAccess. Let us know if you have any further questions or concerns.
Sean, AT&T Community Specialist
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Gary L
ACE - Expert
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16.5K Messages
6 years ago
In your phone settings you should be able to see what amounts of data each app and system process is using.
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BongoCongo
New Member
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1 Message
3 years ago
My data usage kept going up and up even though I am mostly near connected router/wifi. When a software update kept failing, I discovered the "cant authenticate network" message. Turns out that for almost a month I was using data, not wifi, even though phone was showing as being connected to it. Well, I unplugged the router and made phone forget network, reentered wep password, which FINALLY connected my phone to my wifi and my phone began its software update. HOWEVER, now I am stuck with a very high bill because of AT&T's failure to create any kind of "there is trouble with the network connection" message on my phone. Hey. AT&T. FIX THAT. MAKE A MESSAGE TO PHONE USER THAT WARNS OF WIFI CONNECTION PROBLEM. IS THAT TOO MUCH TO ASK?
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Varalakshmi
Former Moderator
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697 Messages
3 years ago
Hi @BongoCongo ,
We understand how this concern is important to you. Thank you for sharing it on AT&T Community Forums. We request you to share it as a new thread. Since this is a 2-year old post, will be closing this due to Community guidelines. Have a great day.
Regards,
AT&T Moderator
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