Data for smartphone on the prepaid plan NOT WORKING

Contributor

Data for smartphone on the prepaid plan NOT WORKING

I have purchased the 1GB data feature for smartphone on the unlimited prepaid plan and it doesn't seem to work!

When I try I get:

Could not activate cellular data network

You are not subscribed to a cellular data service

 

Was I supposed to change some settings on my phone?

It worked before when I was on a regular plan.....

Note: I paid extra for the data (just in case it's not clear) Smiley SadSmiley SadSmiley Sad

 

HELP!

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Professor

Re: Data for smartphone on the prepaid plan NOT WORKING

What phone do you have?

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Contributor

Re: Data for smartphone on the prepaid plan NOT WORKING

iPhone 4

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Expert
Solution
Accepted by topic author supergirl1779
‎09-30-2015 1:39 AM

Re: Data for smartphone on the prepaid plan NOT WORKING


supergirl1779 wrote:

iPhone 4



Iphone 4 is not supported for prepaid, use google to see how other people ave gotten it to somewhat function.

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Contributor

Re: Data for smartphone on the prepaid plan NOT WORKING

Wish someone told me before (like when I talked to a regular customer representative before doing prepaid)

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