Helpful Links

Data for smartphone on the prepaid plan NOT WORKING

Contributor

Data for smartphone on the prepaid plan NOT WORKING

I have purchased the 1GB data feature for smartphone on the unlimited prepaid plan and it doesn't seem to work!

When I try I get:

Could not activate cellular data network

You are not subscribed to a cellular data service

 

Was I supposed to change some settings on my phone?

It worked before when I was on a regular plan.....

Note: I paid extra for the data (just in case it's not clear) Smiley SadSmiley SadSmiley Sad

 

HELP!

2,496 Views
Message 1 of 5
Professor

Re: Data for smartphone on the prepaid plan NOT WORKING

What phone do you have?

Message 2 of 5
Highlighted
Contributor

Re: Data for smartphone on the prepaid plan NOT WORKING

iPhone 4

Message 3 of 5
Expert

Re: Data for smartphone on the prepaid plan NOT WORKING


supergirl1779 wrote:

iPhone 4



Iphone 4 is not supported for prepaid, use google to see how other people ave gotten it to somewhat function.

Tags (1)
Message 4 of 5
Contributor

Re: Data for smartphone on the prepaid plan NOT WORKING

Wish someone told me before (like when I talked to a regular customer representative before doing prepaid)

Message 5 of 5
Share this topic
Announcements

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support