With the latest update to my Samsung Galaxy phone, I can now only send a text message if I'm connected to wifi or on data. However, I can receive text messages without wifi or data. It wasn't this way before the update. How do i change it back to the way it was?
Thank you for reaching out! We'd love to help. If you are unable to receive texts, please provide more information for us. Is this happening while you're on Wi-Fi as well? What troubleshooting options have you tried already?
Apart from this, give our Troubelshoot & Resolve tool a try. You need to select your device to begin. Afterwards, you can select Messaging beneath Service/network issues. Follow the steps on the page. Let us know if this helps!
Collin, AT&T Community Specialist
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