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Can’t add data


Can’t add data

I usually do the 30 Day reloadable plan on my IPad. I’m being told that I don’t have any data left, but when I’m prompted to add data “now” or “later”, I tap “now” and nothing happens. The “Add data box” is also missing from the Cellualr Data screen on my iPad.

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Accepted by Administrator (Administrator)
Accepted by davidbk
‎03-19-2019 1:14 PM

Re: Can’t add data

Hello, @Ken456,


We'd love to help with this. The Add data box was removed from the Cellular Data screen on the iPad after a recent update. Here are the steps to manage your data plan. Let us know if you're still unable to add data to your iPad.


James, AT&T Community Specialist

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