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Can not browse internet on my phone

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Can not browse internet on my phone

I recently purchased a Go Phone sim for my Lumia 928. I can text and call fine, but I am unable to access GPS, internet, etc... Help?

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Message 1 of 4
Employee

Re: Can not browse internet on my phone

Hi,

 

You most likely need to program the APN settings into your phone. Go into settings - Celluar and SIM to add an APN

 

Name - PTA

APN - pta

Proxy - Leave Blank

Port - Leave Blank

Username - Leave Blank

Password - Leave Blank

Server - Leave Blank

MMSC - http://mmsc.mobile.att.net

MMS Proxy - proxy.mobile.att.net

MMS Port - 80

MCC - 310

MNC - 410

Authentication Type - Leave Blank

APN type - default,mms,supl,hipri

Bearer - Leave Blank

 

If there is any settings that are not listed here leave them as default. You will need to hit the menu key and then save after inputing all the information. Otherwise you'll have to retype everything. You may need to restart the phone once you put the APN in.

 

Hope this helps!

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Contributor

Re: Can not browse internet on my phone

Thank you. I used those settings and it still didn't work.

Message 3 of 4
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Community Manager

Re: Can not browse internet on my phone

Hello @GreyAndScarlett 

 

What Go Phone plan do you have? How much is it monthly?

 

Thanks,

Dmitriy


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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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