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Posted Jun 17, 2014
5:56:30 PM
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Can not browse internet on my phone

I recently purchased a Go Phone sim for my Lumia 928. I can text and call fine, but I am unable to access GPS, internet, etc... Help?

I recently purchased a Go Phone sim for my Lumia 928. I can text and call fine, but I am unable to access GPS, internet, etc... Help?

Can not browse internet on my phone

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Jun 18, 2014 10:41:11 AM
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Employee

Hi,

 

You most likely need to program the APN settings into your phone. Go into settings - Celluar and SIM to add an APN

 

Name - PTA

APN - pta

Proxy - Leave Blank

Port - Leave Blank

Username - Leave Blank

Password - Leave Blank

Server - Leave Blank

MMSC - http://mmsc.mobile.att.net

MMS Proxy - proxy.mobile.att.net

MMS Port - 80

MCC - 310

MNC - 410

Authentication Type - Leave Blank

APN type - default,mms,supl,hipri

Bearer - Leave Blank

 

If there is any settings that are not listed here leave them as default. You will need to hit the menu key and then save after inputing all the information. Otherwise you'll have to retype everything. You may need to restart the phone once you put the APN in.

 

Hope this helps!

Hi,

 

You most likely need to program the APN settings into your phone. Go into settings - Celluar and SIM to add an APN

 

Name - PTA

APN - pta

Proxy - Leave Blank

Port - Leave Blank

Username - Leave Blank

Password - Leave Blank

Server - Leave Blank

MMSC - http://mmsc.mobile.att.net

MMS Proxy - proxy.mobile.att.net

MMS Port - 80

MCC - 310

MNC - 410

Authentication Type - Leave Blank

APN type - default,mms,supl,hipri

Bearer - Leave Blank

 

If there is any settings that are not listed here leave them as default. You will need to hit the menu key and then save after inputing all the information. Otherwise you'll have to retype everything. You may need to restart the phone once you put the APN in.

 

Hope this helps!

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Jun 20, 2014 5:53:59 PM
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Thank you. I used those settings and it still didn't work.

Thank you. I used those settings and it still didn't work.

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Jun 23, 2014 12:37:44 PM
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Community Manager

Hello @GreyAndScarlett 

 

What Go Phone plan do you have? How much is it monthly?

 

Thanks,

Dmitriy


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Hello @GreyAndScarlett 

 

What Go Phone plan do you have? How much is it monthly?

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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