Can I keep my unlimited data plan when I upgrade?

Teacher

Can I keep my unlimited data plan when I upgrade?

[ Edited ]

Question for anybody that knows..

 

I have the infinite data plan.. I'm in a family plan with 2 other phones.. I have the iPhone 3GS, have had it since it came out..

 

My 'renewal' is up, so I can buy a phone now at a discount, if I sign a new 2 year contract.. BUT.. I've been told that if I buy a new phone, now, my unlimited data plan disappears.. Is that true?

 

My iPhone 3GS is running SO slow now, and takes forever to respond to anything (clicks, loading programs, etc). I would love to get either the iPhone 5 or Galaxy S3 (depending on which one is better), but I don't think I really want to upgrade my phone and contract if they're going to take away my unlimited data plan.. I'd rather stick with my older, slowing by the day, crappy battery lifed iPhone 3GS, and be able to have unlimited data...

 

 

<CM Edit - Created new post, updated subject>

Message 1 of 18 (30,912 Views)
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Accepted by jamileh (Former Community Manager)
‎09-30-2015 1:39 AM

Can I keep my unlimited data plan when I upgrade?

[ Edited ]

DrkX wrote:

Question for anybody that knows..

 

I have the infinite data plan.. I'm in a family plan with 2 other phones.. I have the iPhone 3GS, have had it since it came out..

 

My 'renewal' is up, so I can buy a phone now at a discount, if I sign a new 2 year contract.. BUT.. I've been told that if I buy a new phone, now, my unlimited data plan disappears.. Is that true?

 

My iPhone 3GS is running SO slow now, and takes forever to respond to anything (clicks, loading programs, etc). I would love to get either the iPhone 5 or Galaxy S3 (depending on which one is better), but I don't think I really want to upgrade my phone and contract if they're going to take away my unlimited data plan.. I'd rather stick with my older, slowing by the day, crappy battery lifed iPhone 3GS, and be able to have unlimited data...


If you upgrade to another smartphone, the unlimited plan should transfer - at least currently it does. If oyu need the phone right away get the galaxy if you don;t mind waiting a few weeks or more then get the iphone 5,

Message 2 of 18 (30,892 Views)
Teacher

Can I keep my unlimited data plan when I upgrade?

[ Edited ]

Thank you, I was told wrong then, about losing my infinite data plan.

 

And really? I've been told by people the S3 is the way to go because better battery life and better processesor/more ram/ better hardware? I might have been misinformed about that stuff too, lol.

Message 3 of 18 (30,870 Views)
Expert

Can I keep my unlimited data plan when I upgrade?

[ Edited ]

DrkX wrote:

Thank you, I was told wrong then, about losing my infinite data plan.

 

And really? I've been told by people the S3 is the way to go because better battery life and better processesor/more ram/ better hardware? I might have been misinformed about that stuff too, lol.


nothing meant, it is just a matter of how fast you want it, the iphone 5 is back ordered heavily while the galaxy is a walk into a store and pick it up.

Message 4 of 18 (30,866 Views)
Teacher

Can I keep my unlimited data plan when I upgrade?

[ Edited ]

FWIW, I "kept" my Unlinited plan from my 3G throgh my IP4 S (including 3G S, and IP4).  I NEVER went above 2 GB  the entire time AFAIK.  When I recently got my IP5, I switched to the tiered plan (3GB for the same $30 as my former unlimited plan).  Reason, I wanted the ability to tether for an extra $20 which by the way, works great.

 

Correct me if I'm wrong, but I'm under the impression that I can switch back and forth monthly from the 5GB plan that allows tethering to the 3GB plan that doesn't.  In other other words, go from $50 to $30 any month I wish.

Message 5 of 18 (30,856 Views)
Expert

Can I keep my unlimited data plan when I upgrade?

[ Edited ]

EosBlue wrote:

FWIW, I "kept" my Unlinited plan from my 3G throgh my IP4 S (including 3G S, and IP4).  I NEVER went above 2 GB  the entire time AFAIK.  When I recently got my IP5, I switched to the tiered plan (3GB for the same $30 as my former unlimited plan).  Reason, I wanted the ability to tether for an extra $20 which by the way, works great.

 

Correct me if I'm wrong, but I'm under the impression that I can switch back and forth monthly from the 5GB plan that allows tethering to the 3GB plan that doesn't.  In other other words, go from $50 to $30 any month I wish.


you can d that, just remember that everytime you switch your data will be pro-rated for the old plan and the new, why not just look at the shared plan, you can do it wih a single device, the cost includes unlimited voice, unlimited texting and you can tethering and utilize hotpsot on any level. A shared data plan with 4GB of data, unlimited voice, text is 110.00 for a single smartphone, you don;t mention the voice plan and text plan you are on but it might end up more economical for you

Message 6 of 18 (30,853 Views)
Teacher

Can I keep my unlimited data plan when I upgrade?

[ Edited ]

wingrider01 wrote:

you can d that, just remember that everytime you switch your data will be pro-rated for the old plan and the new, why not just look at the shared plan, you can do it wih a single device, the cost includes unlimited voice, unlimited texting and you can tethering and utilize hotpsot on any level. A shared data plan with 4GB of data, unlimited voice, text is 110.00 for a single smartphone, you don;t mention the voice plan and text plan you are on but it might end up more economical for you



I looked at the shared plan, but didn't have enough usage to make it pay. I didn't realize I could switch "during" the month.  I just switched about half way through the month. IF ATT prorates me, I should be around $40 for this month.  I doubt I'll have much use for tethering except for travels (probably around 4-5 times a year.).  Tethering is a great option for my iPad, my MBA and my wife's IP.

Message 7 of 18 (30,836 Views)
Tutor

Re: Can I keep my unlimited data plan when I upgrade?

Yep it should transfer right over with your new phone! I've also found I am cat 5GB and have yet to get a text from AT&T that they are going to start throttling me. "Knock on wood" hahaha

Message 8 of 18 (30,786 Views)
Professor

Re: Can I keep my unlimited data plan when I upgrade?

You can currently, but I would expect that to change soon.  Verizon already makes you dorp unlimited data when you upgrade, so I doubt at&t is far behind.

Message 9 of 18 (30,634 Views)
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ACE - Master

Re: Can I keep my unlimited data plan when I upgrade?


EosBlue wrote:

wingrider01 wrote:

you can d that, just remember that everytime you switch your data will be pro-rated for the old plan and the new, why not just look at the shared plan, you can do it wih a single device, the cost includes unlimited voice, unlimited texting and you can tethering and utilize hotpsot on any level. A shared data plan with 4GB of data, unlimited voice, text is 110.00 for a single smartphone, you don;t mention the voice plan and text plan you are on but it might end up more economical for you



I looked at the shared plan, but didn't have enough usage to make it pay. I didn't realize I could switch "during" the month.  I just switched about half way through the month. IF ATT prorates me, I should be around $40 for this month.  I doubt I'll have much use for tethering except for travels (probably around 4-5 times a year.).  Tethering is a great option for my iPad, my MBA and my wife's IP.


When you switch data plans, you have 3 options. You can switch immediately, which will cause both the new and old data plan to be pro-rated, you can backdate the switch to the beginning of your current billing cycle, or you can set the switch to start on your next billing cycle. The advantage of backdating, let's say you are 3 weeks into your billing cycle and you are on the non-tethering plan and you decide you need to tether that final week. If you backdate the change, then you'll have the entire 5GB alotment available to you minus whatever you've used to that point. If you don't back date it, you'll only get one week's worth of data, roughly 1.25GB.

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 18 (30,467 Views)
Tutor

Re: Can I keep my unlimited data plan when I upgrade?

What about an unlimited non-smartphone data plan continued to an unlimited smartphone data plan?

 

 

Message 11 of 18 (22,219 Views)
ACE - Master

Re: Can I keep my unlimited data plan when I upgrade?


tm298 wrote:

What about an unlimited non-smartphone data plan continued to an unlimited smartphone data plan?

 

 


No, they are different plans and while the non-smartphone unlimited plan is still being offered, the smart phone unlimited plan was discontinued over 3 years ago. Only those that already have the smartphone unlimited plan can keep it when they upgrade. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 12 of 18 (22,181 Views)
Contributor

Re: Can I keep my unlimited data plan when I upgrade?

[ Edited ]

Does anyone know if it is still valid to keep my unlimited data plan when I upgrade from 3GS to 5S?  And if it is, why would I want to switch?

Message 13 of 18 (16,946 Views)
Employee

Re: Can I keep my unlimited data plan when I upgrade?

Yes you will be able to keep your unlimited data plan with either upgrade options that may be avaiable to you (AT&T Next or 2 Year). As long as you don't change from a smartphone you are grandfathered into it the plan.

There is major differences between the 3GS and iPhone 5S:

- Network Speed (LTE vs 3G)
- Possible Storage space (Up to 64GB)
- iOS 7 - Latest OS from Apple
- TouchID Fingerprint Reader
- A7 Processing Chip wtih M7 Graphics Chip - Faster Gaming and Graphic Intensive Applications
- Thinner, All metal design

That's the major featues of the 5S. I would say its a pretty large jump for yourself (2 generations of iPhones). You may start to notice taht your 3GS may not be able to download the latest Appls due to it not running iOS 7.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 14 of 18 (16,941 Views)
Mentor

Re: Can I keep my unlimited data plan when I upgrade?

You most definitely can keep your unlimited plan -- but depending upon the person you are working with when transitioning to your new device you may need to be insistent.

 

There are a lot of misinformed employees regarding this issue and when I've upgraded I was told a few times that I had to select a new plan.  However, in both cases when I politely insisted on speaking with a manger, that person confirmed that I could keep the unlimited plan.

 

 

 

 

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