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Posted Oct 14, 2012
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Can I keep my unlimited data plan when I upgrade?
Edited by jamileh on Oct 15, 2012 at 7:05:30 AM

Question for anybody that knows..

 

I have the infinite data plan.. I'm in a family plan with 2 other phones.. I have the iPhone 3GS, have had it since it came out..

 

My 'renewal' is up, so I can buy a phone now at a discount, if I sign a new 2 year contract.. BUT.. I've been told that if I buy a new phone, now, my unlimited data plan disappears.. Is that true?

 

My iPhone 3GS is running SO slow now, and takes forever to respond to anything (clicks, loading programs, etc). I would love to get either the iPhone 5 or Galaxy S3 (depending on which one is better), but I don't think I really want to upgrade my phone and contract if they're going to take away my unlimited data plan.. I'd rather stick with my older, slowing by the day, crappy battery lifed iPhone 3GS, and be able to have unlimited data...

 

 

<CM Edit - Created new post, updated subject>

Question for anybody that knows..

 

I have the infinite data plan.. I'm in a family plan with 2 other phones.. I have the iPhone 3GS, have had it since it came out..

 

My 'renewal' is up, so I can buy a phone now at a discount, if I sign a new 2 year contract.. BUT.. I've been told that if I buy a new phone, now, my unlimited data plan disappears.. Is that true?

 

My iPhone 3GS is running SO slow now, and takes forever to respond to anything (clicks, loading programs, etc). I would love to get either the iPhone 5 or Galaxy S3 (depending on which one is better), but I don't think I really want to upgrade my phone and contract if they're going to take away my unlimited data plan.. I'd rather stick with my older, slowing by the day, crappy battery lifed iPhone 3GS, and be able to have unlimited data...

 

 

<CM Edit - Created new post, updated subject>

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Oct 14, 2012 2:52:15 AM
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Edited by jamileh on Oct 15, 2012 at 7:05:42 AM

DrkX wrote:

Question for anybody that knows..

 

I have the infinite data plan.. I'm in a family plan with 2 other phones.. I have the iPhone 3GS, have had it since it came out..

 

My 'renewal' is up, so I can buy a phone now at a discount, if I sign a new 2 year contract.. BUT.. I've been told that if I buy a new phone, now, my unlimited data plan disappears.. Is that true?

 

My iPhone 3GS is running SO slow now, and takes forever to respond to anything (clicks, loading programs, etc). I would love to get either the iPhone 5 or Galaxy S3 (depending on which one is better), but I don't think I really want to upgrade my phone and contract if they're going to take away my unlimited data plan.. I'd rather stick with my older, slowing by the day, crappy battery lifed iPhone 3GS, and be able to have unlimited data...


If you upgrade to another smartphone, the unlimited plan should transfer - at least currently it does. If oyu need the phone right away get the galaxy if you don;t mind waiting a few weeks or more then get the iphone 5,

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Can I keep my unlimited data plan when I upgrade?

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Oct 14, 2012 2:52:15 AM
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Edited by jamileh on Oct 15, 2012 at 7:05:42 AM

DrkX wrote:

Question for anybody that knows..

 

I have the infinite data plan.. I'm in a family plan with 2 other phones.. I have the iPhone 3GS, have had it since it came out..

 

My 'renewal' is up, so I can buy a phone now at a discount, if I sign a new 2 year contract.. BUT.. I've been told that if I buy a new phone, now, my unlimited data plan disappears.. Is that true?

 

My iPhone 3GS is running SO slow now, and takes forever to respond to anything (clicks, loading programs, etc). I would love to get either the iPhone 5 or Galaxy S3 (depending on which one is better), but I don't think I really want to upgrade my phone and contract if they're going to take away my unlimited data plan.. I'd rather stick with my older, slowing by the day, crappy battery lifed iPhone 3GS, and be able to have unlimited data...


If you upgrade to another smartphone, the unlimited plan should transfer - at least currently it does. If oyu need the phone right away get the galaxy if you don;t mind waiting a few weeks or more then get the iphone 5,


DrkX wrote:

Question for anybody that knows..

 

I have the infinite data plan.. I'm in a family plan with 2 other phones.. I have the iPhone 3GS, have had it since it came out..

 

My 'renewal' is up, so I can buy a phone now at a discount, if I sign a new 2 year contract.. BUT.. I've been told that if I buy a new phone, now, my unlimited data plan disappears.. Is that true?

 

My iPhone 3GS is running SO slow now, and takes forever to respond to anything (clicks, loading programs, etc). I would love to get either the iPhone 5 or Galaxy S3 (depending on which one is better), but I don't think I really want to upgrade my phone and contract if they're going to take away my unlimited data plan.. I'd rather stick with my older, slowing by the day, crappy battery lifed iPhone 3GS, and be able to have unlimited data...


If you upgrade to another smartphone, the unlimited plan should transfer - at least currently it does. If oyu need the phone right away get the galaxy if you don;t mind waiting a few weeks or more then get the iphone 5,

Can I keep my unlimited data plan when I upgrade?

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Oct 14, 2012 11:16:44 AM
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Edited by jamileh on Oct 15, 2012 at 7:05:55 AM

Thank you, I was told wrong then, about losing my infinite data plan.

 

And really? I've been told by people the S3 is the way to go because better battery life and better processesor/more ram/ better hardware? I might have been misinformed about that stuff too, lol.

Thank you, I was told wrong then, about losing my infinite data plan.

 

And really? I've been told by people the S3 is the way to go because better battery life and better processesor/more ram/ better hardware? I might have been misinformed about that stuff too, lol.

Can I keep my unlimited data plan when I upgrade?

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Oct 14, 2012 11:22:05 AM
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Edited by jamileh on Oct 15, 2012 at 7:06:05 AM

DrkX wrote:

Thank you, I was told wrong then, about losing my infinite data plan.

 

And really? I've been told by people the S3 is the way to go because better battery life and better processesor/more ram/ better hardware? I might have been misinformed about that stuff too, lol.


nothing meant, it is just a matter of how fast you want it, the iphone 5 is back ordered heavily while the galaxy is a walk into a store and pick it up.


DrkX wrote:

Thank you, I was told wrong then, about losing my infinite data plan.

 

And really? I've been told by people the S3 is the way to go because better battery life and better processesor/more ram/ better hardware? I might have been misinformed about that stuff too, lol.


nothing meant, it is just a matter of how fast you want it, the iphone 5 is back ordered heavily while the galaxy is a walk into a store and pick it up.

Can I keep my unlimited data plan when I upgrade?

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Oct 14, 2012 12:53:11 PM
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Edited by jamileh on Oct 15, 2012 at 7:06:16 AM

FWIW, I "kept" my Unlinited plan from my 3G throgh my IP4 S (including 3G S, and IP4).  I NEVER went above 2 GB  the entire time AFAIK.  When I recently got my IP5, I switched to the tiered plan (3GB for the same $30 as my former unlimited plan).  Reason, I wanted the ability to tether for an extra $20 which by the way, works great.

 

Correct me if I'm wrong, but I'm under the impression that I can switch back and forth monthly from the 5GB plan that allows tethering to the 3GB plan that doesn't.  In other other words, go from $50 to $30 any month I wish.

FWIW, I "kept" my Unlinited plan from my 3G throgh my IP4 S (including 3G S, and IP4).  I NEVER went above 2 GB  the entire time AFAIK.  When I recently got my IP5, I switched to the tiered plan (3GB for the same $30 as my former unlimited plan).  Reason, I wanted the ability to tether for an extra $20 which by the way, works great.

 

Correct me if I'm wrong, but I'm under the impression that I can switch back and forth monthly from the 5GB plan that allows tethering to the 3GB plan that doesn't.  In other other words, go from $50 to $30 any month I wish.

Can I keep my unlimited data plan when I upgrade?

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Oct 14, 2012 1:12:50 PM
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Edited by jamileh on Oct 15, 2012 at 7:06:30 AM

EosBlue wrote:

FWIW, I "kept" my Unlinited plan from my 3G throgh my IP4 S (including 3G S, and IP4).  I NEVER went above 2 GB  the entire time AFAIK.  When I recently got my IP5, I switched to the tiered plan (3GB for the same $30 as my former unlimited plan).  Reason, I wanted the ability to tether for an extra $20 which by the way, works great.

 

Correct me if I'm wrong, but I'm under the impression that I can switch back and forth monthly from the 5GB plan that allows tethering to the 3GB plan that doesn't.  In other other words, go from $50 to $30 any month I wish.


you can d that, just remember that everytime you switch your data will be pro-rated for the old plan and the new, why not just look at the shared plan, you can do it wih a single device, the cost includes unlimited voice, unlimited texting and you can tethering and utilize hotpsot on any level. A shared data plan with 4GB of data, unlimited voice, text is 110.00 for a single smartphone, you don;t mention the voice plan and text plan you are on but it might end up more economical for you


EosBlue wrote:

FWIW, I "kept" my Unlinited plan from my 3G throgh my IP4 S (including 3G S, and IP4).  I NEVER went above 2 GB  the entire time AFAIK.  When I recently got my IP5, I switched to the tiered plan (3GB for the same $30 as my former unlimited plan).  Reason, I wanted the ability to tether for an extra $20 which by the way, works great.

 

Correct me if I'm wrong, but I'm under the impression that I can switch back and forth monthly from the 5GB plan that allows tethering to the 3GB plan that doesn't.  In other other words, go from $50 to $30 any month I wish.


you can d that, just remember that everytime you switch your data will be pro-rated for the old plan and the new, why not just look at the shared plan, you can do it wih a single device, the cost includes unlimited voice, unlimited texting and you can tethering and utilize hotpsot on any level. A shared data plan with 4GB of data, unlimited voice, text is 110.00 for a single smartphone, you don;t mention the voice plan and text plan you are on but it might end up more economical for you

Can I keep my unlimited data plan when I upgrade?

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Oct 14, 2012 3:06:58 PM
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Edited by jamileh on Oct 15, 2012 at 7:06:40 AM

wingrider01 wrote:

you can d that, just remember that everytime you switch your data will be pro-rated for the old plan and the new, why not just look at the shared plan, you can do it wih a single device, the cost includes unlimited voice, unlimited texting and you can tethering and utilize hotpsot on any level. A shared data plan with 4GB of data, unlimited voice, text is 110.00 for a single smartphone, you don;t mention the voice plan and text plan you are on but it might end up more economical for you



I looked at the shared plan, but didn't have enough usage to make it pay. I didn't realize I could switch "during" the month.  I just switched about half way through the month. IF ATT prorates me, I should be around $40 for this month.  I doubt I'll have much use for tethering except for travels (probably around 4-5 times a year.).  Tethering is a great option for my iPad, my MBA and my wife's IP.


wingrider01 wrote:

you can d that, just remember that everytime you switch your data will be pro-rated for the old plan and the new, why not just look at the shared plan, you can do it wih a single device, the cost includes unlimited voice, unlimited texting and you can tethering and utilize hotpsot on any level. A shared data plan with 4GB of data, unlimited voice, text is 110.00 for a single smartphone, you don;t mention the voice plan and text plan you are on but it might end up more economical for you



I looked at the shared plan, but didn't have enough usage to make it pay. I didn't realize I could switch "during" the month.  I just switched about half way through the month. IF ATT prorates me, I should be around $40 for this month.  I doubt I'll have much use for tethering except for travels (probably around 4-5 times a year.).  Tethering is a great option for my iPad, my MBA and my wife's IP.

Can I keep my unlimited data plan when I upgrade?

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Oct 15, 2012 7:14:25 AM
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Yep it should transfer right over with your new phone! I've also found I am cat 5GB and have yet to get a text from AT&T that they are going to start throttling me. "Knock on wood" hahaha

Yep it should transfer right over with your new phone! I've also found I am cat 5GB and have yet to get a text from AT&T that they are going to start throttling me. "Knock on wood" hahaha

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Oct 16, 2012 6:54:45 AM
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You can currently, but I would expect that to change soon.  Verizon already makes you dorp unlimited data when you upgrade, so I doubt at&t is far behind.

You can currently, but I would expect that to change soon.  Verizon already makes you dorp unlimited data when you upgrade, so I doubt at&t is far behind.

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Oct 18, 2012 6:39:05 AM
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EosBlue wrote:

wingrider01 wrote:

you can d that, just remember that everytime you switch your data will be pro-rated for the old plan and the new, why not just look at the shared plan, you can do it wih a single device, the cost includes unlimited voice, unlimited texting and you can tethering and utilize hotpsot on any level. A shared data plan with 4GB of data, unlimited voice, text is 110.00 for a single smartphone, you don;t mention the voice plan and text plan you are on but it might end up more economical for you



I looked at the shared plan, but didn't have enough usage to make it pay. I didn't realize I could switch "during" the month.  I just switched about half way through the month. IF ATT prorates me, I should be around $40 for this month.  I doubt I'll have much use for tethering except for travels (probably around 4-5 times a year.).  Tethering is a great option for my iPad, my MBA and my wife's IP.


When you switch data plans, you have 3 options. You can switch immediately, which will cause both the new and old data plan to be pro-rated, you can backdate the switch to the beginning of your current billing cycle, or you can set the switch to start on your next billing cycle. The advantage of backdating, let's say you are 3 weeks into your billing cycle and you are on the non-tethering plan and you decide you need to tether that final week. If you backdate the change, then you'll have the entire 5GB alotment available to you minus whatever you've used to that point. If you don't back date it, you'll only get one week's worth of data, roughly 1.25GB.

 

 


EosBlue wrote:

wingrider01 wrote:

you can d that, just remember that everytime you switch your data will be pro-rated for the old plan and the new, why not just look at the shared plan, you can do it wih a single device, the cost includes unlimited voice, unlimited texting and you can tethering and utilize hotpsot on any level. A shared data plan with 4GB of data, unlimited voice, text is 110.00 for a single smartphone, you don;t mention the voice plan and text plan you are on but it might end up more economical for you



I looked at the shared plan, but didn't have enough usage to make it pay. I didn't realize I could switch "during" the month.  I just switched about half way through the month. IF ATT prorates me, I should be around $40 for this month.  I doubt I'll have much use for tethering except for travels (probably around 4-5 times a year.).  Tethering is a great option for my iPad, my MBA and my wife's IP.


When you switch data plans, you have 3 options. You can switch immediately, which will cause both the new and old data plan to be pro-rated, you can backdate the switch to the beginning of your current billing cycle, or you can set the switch to start on your next billing cycle. The advantage of backdating, let's say you are 3 weeks into your billing cycle and you are on the non-tethering plan and you decide you need to tether that final week. If you backdate the change, then you'll have the entire 5GB alotment available to you minus whatever you've used to that point. If you don't back date it, you'll only get one week's worth of data, roughly 1.25GB.

 

 

Re: Can I keep my unlimited data plan when I upgrade?

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Sep 22, 2013 11:32:07 AM
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What about an unlimited non-smartphone data plan continued to an unlimited smartphone data plan?

 

 

What about an unlimited non-smartphone data plan continued to an unlimited smartphone data plan?

 

 

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Sep 22, 2013 3:14:10 PM
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tm298 wrote:

What about an unlimited non-smartphone data plan continued to an unlimited smartphone data plan?

 

 


No, they are different plans and while the non-smartphone unlimited plan is still being offered, the smart phone unlimited plan was discontinued over 3 years ago. Only those that already have the smartphone unlimited plan can keep it when they upgrade. 


tm298 wrote:

What about an unlimited non-smartphone data plan continued to an unlimited smartphone data plan?

 

 


No, they are different plans and while the non-smartphone unlimited plan is still being offered, the smart phone unlimited plan was discontinued over 3 years ago. Only those that already have the smartphone unlimited plan can keep it when they upgrade. 

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Jan 2, 2014 4:29:40 AM
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Edited by burkettd on Jan 2, 2014 at 4:32:07 AM

Does anyone know if it is still valid to keep my unlimited data plan when I upgrade from 3GS to 5S?  And if it is, why would I want to switch?

Does anyone know if it is still valid to keep my unlimited data plan when I upgrade from 3GS to 5S?  And if it is, why would I want to switch?

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Jan 2, 2014 4:47:45 AM
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Yes you will be able to keep your unlimited data plan with either upgrade options that may be avaiable to you (AT&T Next or 2 Year). As long as you don't change from a smartphone you are grandfathered into it the plan.

There is major differences between the 3GS and iPhone 5S:

- Network Speed (LTE vs 3G)
- Possible Storage space (Up to 64GB)
- iOS 7 - Latest OS from Apple
- TouchID Fingerprint Reader
- A7 Processing Chip wtih M7 Graphics Chip - Faster Gaming and Graphic Intensive Applications
- Thinner, All metal design

That's the major featues of the 5S. I would say its a pretty large jump for yourself (2 generations of iPhones). You may start to notice taht your 3GS may not be able to download the latest Appls due to it not running iOS 7.
Yes you will be able to keep your unlimited data plan with either upgrade options that may be avaiable to you (AT&T Next or 2 Year). As long as you don't change from a smartphone you are grandfathered into it the plan.

There is major differences between the 3GS and iPhone 5S:

- Network Speed (LTE vs 3G)
- Possible Storage space (Up to 64GB)
- iOS 7 - Latest OS from Apple
- TouchID Fingerprint Reader
- A7 Processing Chip wtih M7 Graphics Chip - Faster Gaming and Graphic Intensive Applications
- Thinner, All metal design

That's the major featues of the 5S. I would say its a pretty large jump for yourself (2 generations of iPhones). You may start to notice taht your 3GS may not be able to download the latest Appls due to it not running iOS 7.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Jan 2, 2014 9:25:39 AM
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You most definitely can keep your unlimited plan -- but depending upon the person you are working with when transitioning to your new device you may need to be insistent.

 

There are a lot of misinformed employees regarding this issue and when I've upgraded I was told a few times that I had to select a new plan.  However, in both cases when I politely insisted on speaking with a manger, that person confirmed that I could keep the unlimited plan.

 

 

 

 

You most definitely can keep your unlimited plan -- but depending upon the person you are working with when transitioning to your new device you may need to be insistent.

 

There are a lot of misinformed employees regarding this issue and when I've upgraded I was told a few times that I had to select a new plan.  However, in both cases when I politely insisted on speaking with a manger, that person confirmed that I could keep the unlimited plan.

 

 

 

 

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Jan 4, 2014 5:57:31 PM
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I have a grandfathered unlimited data plan for smartphone. (SMTPERSONAL) I have a new Nexus 5.  I got a new micro sim from an ATT store, also got the new IMEI added to my account. All is working fine except there is no LTE, only H showing. Is there a way or workaround to add LTE to my account? My location is LTE ready.

I have a grandfathered unlimited data plan for smartphone. (SMTPERSONAL) I have a new Nexus 5.  I got a new micro sim from an ATT store, also got the new IMEI added to my account. All is working fine except there is no LTE, only H showing. Is there a way or workaround to add LTE to my account? My location is LTE ready.

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Jan 9, 2014 6:47:23 PM
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Edited by Phil-101 on Jan 9, 2014 at 9:23:29 PM

There is no such thing as unlimited at att. They tell you it is and sell it to you that way but it is restricted after a couple GB's. Trust me. I'm changing carriers because of their false advertisement. Netflix quit working completely and all they say is wait till next billing cycle?

 

[word filter avoidance]

There is no such thing as unlimited at att. They tell you it is and sell it to you that way but it is restricted after a couple GB's. Trust me. I'm changing carriers because of their false advertisement. Netflix quit working completely and all they say is wait till next billing cycle?

 

[word filter avoidance]

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Kwlogue wrote:

They tell you it is and sell it to you that way but it is restricted after a couple GB's. Trust me. I'm changing carriers because of their false advertisement. Netflix quit working completely and all they say is wait till next billing cycle?

 

[word filter avoidance]


I realize this is an older post... Still, I don't know what you mean by "restricted" nor am I clear on what your couple GB's covers (I realize GB's = GigaBytes... But a "couple" is "2" and it makes no sense that a restriction is placed at 2 GB)... I currently have an "unlimited data plan" (was "grandfathered in" as described/mentioned above). While I might experience slower speeds some times, I have gone up as high as 8.8 GB's (see chart below) with no noticable/known "restriction" whatsoever. 

 


Kwlogue wrote:

They tell you it is and sell it to you that way but it is restricted after a couple GB's. Trust me. I'm changing carriers because of their false advertisement. Netflix quit working completely and all they say is wait till next billing cycle?

 

[word filter avoidance]


I realize this is an older post... Still, I don't know what you mean by "restricted" nor am I clear on what your couple GB's covers (I realize GB's = GigaBytes... But a "couple" is "2" and it makes no sense that a restriction is placed at 2 GB)... I currently have an "unlimited data plan" (was "grandfathered in" as described/mentioned above). While I might experience slower speeds some times, I have gone up as high as 8.8 GB's (see chart below) with no noticable/known "restriction" whatsoever. 

 

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