Need your talk or text logs?
Emack2015's profile

Contributor

 • 

1 Message

Monday, November 26th, 2018 6:06 PM

Bizarre text message issue

I got the new iPhone XR and ported over my google voice number. 

 

For or some reason, I am able to receive texts from everyone (both iPhone and non-iPhone users) except my parents (non-iPhone). I can text them, but I don’t get their replies. 

 

Except I DO receive their texts in the group chat with my sister (who is an iPhone user).

 

any sense of why I could get their texts in a group message but not individually?

Accepted Solution

Official Solution

Community Support

 • 

230.7K Messages

5 years ago

Hi @Emack2015

 

Thank you for reaching out to us today. We'll be happy to assist you. 

 

By default, the iPhone is set to use iMessage. Double check your settings to make sure that you have 'Send as SMS' enabled (go to Settings > Messages). If that doesn't work, please let us know and we'll proceed from there.

 

Darais, AT&T Community Specialist

 

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.