Contributor
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1 Message
Bizarre text message issue
I got the new iPhone XR and ported over my google voice number.
For or some reason, I am able to receive texts from everyone (both iPhone and non-iPhone users) except my parents (non-iPhone). I can text them, but I don’t get their replies.
Except I DO receive their texts in the group chat with my sister (who is an iPhone user).
any sense of why I could get their texts in a group message but not individually?
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.7K Messages
5 years ago
Hi @Emack2015
Thank you for reaching out to us today. We'll be happy to assist you.
By default, the iPhone is set to use iMessage. Double check your settings to make sure that you have 'Send as SMS' enabled (go to Settings > Messages). If that doesn't work, please let us know and we'll proceed from there.
Darais, AT&T Community Specialist
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