Contributor
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2 Messages
Access Data in Passport Plan
I signed up for the one month Passport International plan. I have been able to text fine but have not been able to use any of my data. What setting should I have my phone on to use the data?
Contributor
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2 Messages
sandblaster
ACE - Expert
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64.7K Messages
8 years ago
That kind of depends on your phone and possibly it may be no setting but could be the carrier you are connected to. On a recent trip, my wife's iphone could not get a data connection and then I noticed her phone was connected to a different carrier than my phone. When we forced her phone to connect to a different carrier, her data started working.
Make sure you have cellular data and data roaming turned on.
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Connecticut
Contributor
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2 Messages
8 years ago
Will I receive alerts like I do with my normal plan when I'm close to reaching my limit?
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sandblaster
ACE - Expert
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64.7K Messages
8 years ago
Yes, data roaming must be on and yes, you should get an alert when you get close to the plan data limit. Highly advise you only turn data roaming on when you want to use data and leave it off otherwise so the phone doesn't use up data when you don't want it to.
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jsaughunbaugh
Teacher
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11 Messages
8 years ago
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