Contributor
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1 Message
AT&T Messages Not working?
I recently lost my phone and the only way I have been able to keep in contact with anyone is through the AT&T Messages app on the web. Whenever I go to the website (messages.att.net) there seems to be an error and it won't allow me to log in. Is anyone else experiencing this problem?
green56
Mentor
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32 Messages
10 years ago
Just got off the phone with Customer Care. the incompetent person that answered the phone didnt know what was going on, actually she didn't even know there was a website. (goes to show you how trained they are to do their jobs) I told her its been down for about 2 weeks and that i wanted compensation for all the time that the site has been down and she told me that i wasn't entitled to any compensation since the site is free and i don't pay for the service. She told me that its like any other app that i can download in the play store if instagram stopped working why i could i call ATT to ask for a credit for the app not working? I told her she apparently isn't understanding that this is their app and that it is part of their service and she told me that she wanted me to please explain to her so we could be on the same page and she could understand as well (Smart response) i told her if i pay for cable and channel 4 that i LOVE TO FREAKING WATCH isn't working i want a freaking credit for it not working. that's what i mean (i didn't use the word freaking obviously, considering i was livid). she then later decided to be a smart butt again and "check my account to see if i am paying for the ATT messages service.
I hate ATT. end of story.
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green56
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32 Messages
10 years ago
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green56
Mentor
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32 Messages
10 years ago
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green56
Mentor
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32 Messages
10 years ago
has everyone noticed that dimitri hasnt responded and/or given us anymore updates?
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YoungSinema
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28 Messages
10 years ago
I lost track. It's been 12 days now right?
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ls1216
Contributor
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2 Messages
10 years ago
SERIOUSLY?? HOW LONG IS THIS GOING TO BE UNDER MAINTENANCE???!!!
This application is currently under maintenance.
ITS ALWAYS UNDER MAINTENANCE!!
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sunsparkk
Explorer
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3 Messages
10 years ago
Today is day 13.
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cyrusb
Mentor
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21 Messages
10 years ago
I think you all forget about the december 17th outage for a few weeks...
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jordanmills
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29 Messages
10 years ago
This is pretty lame.
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YoungSinema
Mentor
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28 Messages
10 years ago
The December 17 outage wasn't this long
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