Contributor
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1 Message
AT&T Messages Not working?
I recently lost my phone and the only way I have been able to keep in contact with anyone is through the AT&T Messages app on the web. Whenever I go to the website (messages.att.net) there seems to be an error and it won't allow me to log in. Is anyone else experiencing this problem?
green56
Mentor
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32 Messages
10 years ago
i called and spoke with Customer Care and they told me that the app should be working fine and that there shouldnt be any problem with that but that the website they didnt have an estimated time of when it would be back up and running. apparently when they were doing the update they ran accross some problems and are trying to fix the issue. Thats what i was told. i just know that this is taking longer than the first ime
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green56
Mentor
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32 Messages
10 years ago
do you have any clue yet on when the site will be back up and running?
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Henrybonner35
Tutor
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3 Messages
10 years ago
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YoungSinema
Mentor
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28 Messages
10 years ago
Day 6! This is starting to get ridiculous.
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Your messages continue to be stored in the network. You can still use Messages from your phone, and if you have an Android Tablet you can use the AT&T Messages tablet app which provides similar functionality to the website.
Dmitriy
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green56
Mentor
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32 Messages
10 years ago
good thing is, i guess, the website isnt loading. Could mean its coming back online?
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green56
Mentor
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32 Messages
10 years ago
nevermind the last comment. Still showing that it is under maintenance. day 7 tomorrow.
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27nelperez
Coach
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1 Message
10 years ago
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sunsparkk
Explorer
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3 Messages
10 years ago
Now visual voicemail is out too..
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YoungSinema
Mentor
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28 Messages
10 years ago
Does anyone know if any of the other carriers offer a similar service? After a week of AT&T messages being under maintenance, and this problem constantly happening, I think it's time to move on.
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