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AT&T Free Msg Text Message

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AT&T Free Msg Text Message

I've received the following test message from the following text number 93639452:  "AT&T Free Msg:  We have an important message for the AT&T account holder.  Are you financially responsible for this AT&T account?  If yes, reply 1 and press send to receive message."

 

Anyone know if this is valid?

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Message 1 of 8
ACE - Expert
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Accepted by tacurry1
‎04-12-2018 5:06 AM

Re: AT&T Free Msg Text Message

No, that is a phishing scam. ATT does not send messages like that plus they already know which number is financially responsible for any account.

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Message 2 of 8
Contributor

Re: AT&T Free Msg Text Message

Other than blocking that number, is there something I should do to my phone to protect it?

 

Message 3 of 8
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Contributor

Re: AT&T Free Msg Text Message

Just received the following txt message from number 93639452: AT@T Free Msg: We were unable to process your recent payment. Please contact us at 800-947-5096 or 611 to update your information so your payment may be processed.

Phishing scam?

Message 4 of 8
ACE - Expert

Re: AT&T Free Msg Text Message

@marigo Did you have a recent payment and did it process? That seems pretty easy to verify and since the text is asking you to call, it sounds legit. I don’t know about that 800 number and I would not call that but 611 will get you customer support.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 8
Contributor

Re: AT&T Free Msg Text Message

Thank you for help! I called 611 (didn't know it was the customer support number), and there appeared to be a technical problem. I got suspicious though in the beginning because the txt message number was not the same as I get AT&T updates from.

 

Message 6 of 8
Tutor

Re: AT&T Free Msg Text Message

You could get the FREE feature call "AT&T Call Protect" it blocks scam and phishing, collect calls as well -

Message 7 of 8
Contributor

Re: AT&T Free Msg Text Message

Hello, I received message on Viber from your number. You text me for some money and told to contact you. What's that?

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