04-11-2018 11:35 AM
I've received the following test message from the following text number 93639452: "AT&T Free Msg: We have an important message for the AT&T account holder. Are you financially responsible for this AT&T account? If yes, reply 1 and press send to receive message."
Anyone know if this is valid?
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04-11-2018 12:31 PM
No, that is a phishing scam. ATT does not send messages like that plus they already know which number is financially responsible for any account.
04-30-2018 7:00 AM
Just received the following txt message from number 93639452: AT@T Free Msg: We were unable to process your recent payment. Please contact us at 800-947-5096 or 611 to update your information so your payment may be processed.
04-30-2018 7:29 AM
@marigo Did you have a recent payment and did it process? That seems pretty easy to verify and since the text is asking you to call, it sounds legit. I don’t know about that 800 number and I would not call that but 611 will get you customer support.
04-30-2018 9:06 AM
Thank you for help! I called 611 (didn't know it was the customer support number), and there appeared to be a technical problem. I got suspicious though in the beginning because the txt message number was not the same as I get AT&T updates from.
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