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Posted Sep 26, 2013
3:31:14 PM
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can't record local channels. picture breaks up

When I try to record any of my local channels the result is a pixelated picture that breaks up.  even when I stop the recording the live picture still breaks up, all other channels are fine.

When I try to record any of my local channels the result is a pixelated picture that breaks up.  even when I stop the recording the live picture still breaks up, all other channels are fine.

can't record local channels. picture breaks up

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Sep 26, 2013 5:18:05 PM
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Employee

what model of receiver do you have. look for the model number inside the access card door.. 

First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers).

what model of receiver do you have. look for the model number inside the access card door.. 

First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers).

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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