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Posted Jan 19, 2014
8:22:22 AM
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billing question

hello all, i have one standard reciever and one standard dvr.

ok i know the service fee per month is 10.00 for dvr..am i charged 6.00 for other receiver?or how does that work?

i read the terms on customer agreement, just a little confusing. thanks everyone!Smiley Happy

hello all, i have one standard reciever and one standard dvr.

ok i know the service fee per month is 10.00 for dvr..am i charged 6.00 for other receiver?or how does that work?

i read the terms on customer agreement, just a little confusing. thanks everyone!Smiley Happy

billing question

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Jan 19, 2014 10:04:57 AM
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ACE - Expert

your base package covers one receiver (you get charge $6.00, but there is a credit for the same) every other receiver after the first one is $6.00 a month.  this is known as "additional TV" fee

The $10.00 a month covers your DVR service, and it covers all of your DVRs

your base package covers one receiver (you get charge $6.00, but there is a credit for the same) every other receiver after the first one is $6.00 a month.  this is known as "additional TV" fee

The $10.00 a month covers your DVR service, and it covers all of your DVRs

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 19, 2014 5:04:33 PM
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Teacher

ok so my monthly charge will be just 10.00 for dvr? correct?

ok so my monthly charge will be just 10.00 for dvr? correct?

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Jan 19, 2014 5:34:32 PM
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ACE - Expert

Yes, $10.00 covers the DVR service wether you have 1 DVR or 10 the fee is the same.

Yes, $10.00 covers the DVR service wether you have 1 DVR or 10 the fee is the same.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 19, 2014 8:50:57 PM
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Teacher

ok thank you.

ok thank you.

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Jan 20, 2014 7:22:01 AM
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ACE - Expert

You are welcome

You are welcome

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 20, 2014 12:31:57 PM
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Teacher

ok..so the 6.00 credit will appear even after the promotional period?

ok..so the 6.00 credit will appear even after the promotional period?

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Jan 20, 2014 12:51:09 PM
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Scholar

Yes, the first receiver is always free.

Yes, the first receiver is always free.

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Jan 20, 2014 12:52:33 PM
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Teacher

perfect! love this forum Smiley Happy didn't feel like calling customer service lol

perfect! love this forum Smiley Happy didn't feel like calling customer service lol

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Jan 20, 2014 12:55:28 PM
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Scholar

Yea i completely agree, especially with peds & dcd here to help out!

Yea i completely agree, especially with peds & dcd here to help out!

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