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Created: Feb 3, 2016
Skitime Created: Feb 3, 2016
Just got of the phone with Direct TV, wanted to get the 4K install, just to have it ready when more programming is available. I was prepared for the $50.00 installation fee, but there is also a $99.00 charge for a 4K Genie-mini, and a $50.00 equipment upgrade fee. Sure seems like a lot for not much programming now. Just came back to Direct TV in September after the Uverse...
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Created: Feb 5, 2016
jonjonbear Created: Feb 5, 2016
Hello, I was just trying out the new 4K channel and when I selected one of the preview videos, it started to download, then when it began to play it said my TV is not 4K, so the video will be displayed in 1080p. My TV is 4K and the installer tested it. Also the video kept buffering and said I needed to check my internet speed. I have 300mbps coming in, that's pretty fast....
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Created: Feb 3, 2016
revdear Created: Feb 3, 2016
I returned my receivers to directv in the prepaid boxes; however, I also packed my U-verse modem in with the directv receivers. How do I get the modem from directv to U-verse?
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Created: Feb 5, 2016
Lakegirl Created: Feb 5, 2016
Can we use the new genie mini receivers on the old oval dish?
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Created: Feb 5, 2016
Tegreen60 Created: Feb 5, 2016
Why in the heck do you have a message that says "Refresh receiver" go to this site and there is nothing there. Who ever is in charge of your quality control needs replaced. This is not the first time something like this has happened. BTW the play back from the beginning isn't working AGAIN!! I have more than enough Megs to provide smooth playback.
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Created: Feb 4, 2016
leeb Created: Feb 4, 2016
Upgraded to new HR44 DVR and geniego does not work outside the house any longer. Inside the house the geniego can see the playlist on the HR44 and prepare and download correctly. But when outside of the house it says geniego streaming not available. My port forwarding on router has not changed since the last DVR when everything worked fine. I have removed and reinstalled ...
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Created: Feb 4, 2016
Warnke3 Created: Feb 4, 2016
How do I get my code so I can access my Apple TV?
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Created: Feb 4, 2016
marcikruse Created: Feb 4, 2016
Moved my tv and now the directv box won't cme on. Need a service appointment.
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Created: Feb 4, 2016
zigandzag Created: Feb 4, 2016
The video (not the audio) freezes for about a 1/2 second....in worst cases a full second and then continues like nothing happened. I have chatted with support and they had me unplug everything, run and read off diagnostic codes and after weeks of this....Is this model known to be junk? I have checked the low channels, the high (HBO) channels....doesn't matter. The system ...
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Created: Feb 3, 2016
mdram4x4 Created: Feb 3, 2016
i am hoping someone from directv actually reads these forums When will there be a new receiver that can output 4k content via hdmi? i am not interested in a c61k, if it does not have a tuner its pretty much worthless imho as for rvu, nope dont want that either. right now the new hopper 3 is making it hard to not switch. so can someone at directv please make an announcment...
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