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Created: Jan 14, 2014
gundam5388 Created: Jan 14, 2014
I started receiving the 771 message this morning on my Directv HD DVR. I never had any issuesuntil now. It seems that only the HD channels are having problems while the SD channels are fine.
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Created: Jan 3, 2016
goeffball Created: Jan 3, 2016
What in the dickens is going on with GenieGo? DIRECTV folded GenieGo into a new version of the DIRECTV app in 2016 and now nothing works. My Android Apps (KitKat 4.4.x) and my Desktop PC Apps (Win7 Pro) no longer work at all. I have tried reinstalling the device twice and the apps my Win7 PC and on four different Android tabs/phones and none of them work. I get an endless...
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Created: Jul 16, 2013
xsport Created: Jul 16, 2013
I have noted this problem has existed with many people over recent years, but there also does not seem to be a consensus solution. I have three units...the other two work as usual. The unit that responds slowly most of the time is the unit with the DVR. This is a recent development--the last month or so. There can be a 30 second or so delay from using the remote for the a...
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Created: Feb 5, 2016
Jayne005 Created: Feb 5, 2016
While watching our DIRECTV, the system randomly locks up or freezes for 10-30 seconds. When it finally unfreezes, it has skipped part of the show. If I try to fast forward or reverse it, it locks up again. This is day 3 of this issue. Do I need an equipment upgrade?
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Created: Feb 5, 2016
JasiuK Created: Feb 5, 2016
We just had a day of wet, sticky snowfall and my dish is coated. At first, I was getting the "signal lost" messages on certain channels but now it looks like the receiver (Genie) has figured out what is going on because I'm getting the SD version of any channel I tune to. I don't remember this ever happening before. Is this a new feature? Will it know to revert back to HD...
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Created: Feb 5, 2016
Adrianrs Created: Feb 5, 2016
I see more than one has this problem I reset my swm power box no luck should have stayed with dish network direct TV sucks Superbowl weekend and this crap.... And going to take 4 to 5 days for person to come fix it direct TV sucks!!! Much as I pay a month looks like they be on the ball to fix it... Thanks for no help!!!! Adrian [Edited for privacy-please do not post perso...
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Created: Feb 5, 2016
PDXDirecTV Created: Feb 5, 2016
I have an RV with two TVs, one in the front, one in the rear bedroom. The only cabling to the rear TV is a single coax cable. I have a King Dome SAT antenna with dual LNB, and two new DirecTV receivers. I want to put one receiver in the rear next to the rear TV. I also have a coax feed into the coach for cable TV (used at RV parks that offer cable), and a coax feed from m...
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Created: Feb 5, 2016
duffer7379 Created: Feb 5, 2016
My wife is hard of hearing but can enjoy TV with her Sennheiser wireless headphones. I need to get audio from the mini to the headphones, as the TV is wall mounted its ports are not accessible.I am having trouble plugging the headphone's base unit into the mini. Has anyone had experience using the Digital Audio or AV Out ports on the mini? The headphone's base unit can us...
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Created: Feb 5, 2016
rparkison Created: Feb 5, 2016
If I turn off whole home, will be able to watch 4k programing on a TV connected to my Genie HD DVR?
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Created: Jan 7, 2016
Toey57 Created: Jan 7, 2016
Finally have my C61K installed, got the HDCP 2.2 issue resolved (plugged into the wrong HDMI ports) and viewed my first 4K content. It was the “Experience 4K” clip. Selected 2 4K PPV shows, they downloaded, I see them in my recorded list but can’t view them. Error message says “This program cannot be authorized for viewing from this location”. I called Directv support and...
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