Ask a question
Search in DIRECTV Forums

DIRECTV Forum

Reply
Posted Aug 27, 2013
2:00:15 PM
View profile
Transponders missing

My dish has been in place for over 15 years.  Now I'm getting "Searching for Satellite Signal" on half of the channels, the rest are alright.  The transponders show that all of the even numbered transponders (2, 4, 6, 8, 10, etc.) don't see any signal, while the odd numbered ones show a signal strength of 88 or better.  Is the problem the receiver?

My dish has been in place for over 15 years.  Now I'm getting "Searching for Satellite Signal" on half of the channels, the rest are alright.  The transponders show that all of the even numbered transponders (2, 4, 6, 8, 10, etc.) don't see any signal, while the odd numbered ones show a signal strength of 88 or better.  Is the problem the receiver?

Transponders missing

563 views
4 replies
(0) Me too
(0) Me too
Reply
View all replies
(4)
0
(0)
  • Rate this reply
View profile
Aug 27, 2013 2:54:53 PM
0
(0)
Mentor

On the coax to the dish check the voltage on it even & odd transponders 1is 13v the other is 18 v    --- can't remember if even are 13?? or 18v

If its NOT putting out these voltages it is the receiver -if it is then you need new LNB

Don

On the coax to the dish check the voltage on it even & odd transponders 1is 13v the other is 18 v    --- can't remember if even are 13?? or 18v

If its NOT putting out these voltages it is the receiver -if it is then you need new LNB

Don

Re: Transponders missing

2 of 5 (47 Views)
0
(0)
  • Rate this reply
View profile
Aug 27, 2013 4:56:40 PM
0
(0)
ACE - Expert

What model Receivers/DVRs do you have? 

What type of satellite dish?

Do you know if it's a "Single Wire Multiswitch (SWM)" dish?

This is typically caused by a loose, moist or corroded coax connection at your dish, ground block, or multiswitch.  If you can easily access those, try loosening an re-tightening them.  Otherwise best to call for a service visit.  It's free if you have DirecTV's Equipment Protection Plan.  Otherwise ~$50.

What model Receivers/DVRs do you have? 

What type of satellite dish?

Do you know if it's a "Single Wire Multiswitch (SWM)" dish?

This is typically caused by a loose, moist or corroded coax connection at your dish, ground block, or multiswitch.  If you can easily access those, try loosening an re-tightening them.  Otherwise best to call for a service visit.  It's free if you have DirecTV's Equipment Protection Plan.  Otherwise ~$50.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Transponders missing

3 of 5 (47 Views)
0
(0)
  • Rate this reply
View profile
Aug 28, 2013 9:20:49 AM
0
(0)
Expert

You're missing the 18v signal, that will cause the evens to fail.  A weak connection may well pass the 13v odd signal but fail on the 18v even.

You're missing the 18v signal, that will cause the evens to fail.  A weak connection may well pass the 13v odd signal but fail on the 18v even.

Re: Transponders missing

4 of 5 (47 Views)
0
(0)
  • Rate this reply
View profile
Aug 28, 2013 10:29:34 AM
0
(0)
Employee
Or if the OP has a miltiswitch it could one of the cables feeding the switch
Or if the OP has a miltiswitch it could one of the cables feeding the switch
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Transponders missing

5 of 5 (47 Views)
Share this post
Share this post