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Posted Dec 2, 2012
7:21:10 PM
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Slingbox and genie receiver
Does anyone know if the genie receiver will work with the slingbox? Can't seem to change my channels remotely with my new genie receiver hooked up to my slingbox is anyone else having problems with this? Please let me know
Does anyone know if the genie receiver will work with the slingbox? Can't seem to change my channels remotely with my new genie receiver hooked up to my slingbox is anyone else having problems with this? Please let me know

Slingbox and genie receiver

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Dec 2, 2012 11:19:48 PM
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ACE - Expert

Your Slingbox has to control the HR34's channel changes.  How did you configure the Slingbox to do that?   And be sure that your HR34's remote isn't set to RF Mode. 

Your Slingbox has to control the HR34's channel changes.  How did you configure the Slingbox to do that?   And be sure that your HR34's remote isn't set to RF Mode. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Dec 3, 2012 4:09:13 PM
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ACE - Expert

Also be sure that the Slingbox's IR blasters are positioned on top of the HR34's IR sensor

Also be sure that the Slingbox's IR blasters are positioned on top of the HR34's IR sensor

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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May 2, 2013 6:26:05 PM
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Hi,

 

  Just hooked up a Slingbox 500 to my Direct TV Genie system client.  I have the HR34-700 DVR with 3 C31-700 clients.  Here's how I did it.

 

  The client was already connected by HDMI to a Samsung 3D plasma TV.

 

  I inserted a monoprice HDMI splitter between the client and the HDTV to ensure the HDCP and component video output will stay active whether the TV is on or off.  I bought the Monoprice 1x2 Pigtail HDMI splitter for $31 so I didn't have to use another HDMI cable.  The second port from the splitter is empty.  (If you try to connect the second splitter port directly to the Slingbox with an HDMI cable, it won't work because the HDCP will fail, so don't bother trying.)  The TV functions exactly the same as before.

 

  I bought a H2510PIN DirecTV cable for $7 and connected the Genie client to the Slingbox using the component video input and analog R/L audio.  I put the IR transmitter pyramid in front of the Genie client, and selected DirecTV -> Genie for the remote control settings.  I temporarily connected the Slingbox to the TV with a component video cable to set everything up, and then removed it once the Slingbox was configured.

 

  All channels and features function remotely through the iTunes App, and I'm able to watch any channel or the DVR remotely.

 

  In retrospect, because you're not using the HDMI input on the Slingbox 500, the Slingbox 350 would work just as well.

 

Best,

MV

Hi,

 

  Just hooked up a Slingbox 500 to my Direct TV Genie system client.  I have the HR34-700 DVR with 3 C31-700 clients.  Here's how I did it.

 

  The client was already connected by HDMI to a Samsung 3D plasma TV.

 

  I inserted a monoprice HDMI splitter between the client and the HDTV to ensure the HDCP and component video output will stay active whether the TV is on or off.  I bought the Monoprice 1x2 Pigtail HDMI splitter for $31 so I didn't have to use another HDMI cable.  The second port from the splitter is empty.  (If you try to connect the second splitter port directly to the Slingbox with an HDMI cable, it won't work because the HDCP will fail, so don't bother trying.)  The TV functions exactly the same as before.

 

  I bought a H2510PIN DirecTV cable for $7 and connected the Genie client to the Slingbox using the component video input and analog R/L audio.  I put the IR transmitter pyramid in front of the Genie client, and selected DirecTV -> Genie for the remote control settings.  I temporarily connected the Slingbox to the TV with a component video cable to set everything up, and then removed it once the Slingbox was configured.

 

  All channels and features function remotely through the iTunes App, and I'm able to watch any channel or the DVR remotely.

 

  In retrospect, because you're not using the HDMI input on the Slingbox 500, the Slingbox 350 would work just as well.

 

Best,

MV

Re: Slingbox and genie receiver

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Aug 23, 2013 5:49:19 PM
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I was facing the same issue and came across your post. I resolved the issue by going into settings and changing the genie C31 to IR (from RF). Problem fixed, it now works perfectly.

I was facing the same issue and came across your post. I resolved the issue by going into settings and changing the genie C31 to IR (from RF). Problem fixed, it now works perfectly.

Re: Slingbox and genie receiver

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Oct 19, 2013 11:02:12 AM
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quote


I inserted a monoprice HDMI splitter between the client and the HDTV to ensure the HDCP and component video output will stay active whether the TV is on or off.


end quote


Can you explain how this works? Is it because the splitter is drawing power even when the TV is off and so the C31 keeps the HDMI and AV Port alive?


Does this also permit watching HDCP content over the component video (ie slingbox)?


Thanks

quote


I inserted a monoprice HDMI splitter between the client and the HDTV to ensure the HDCP and component video output will stay active whether the TV is on or off.


end quote


Can you explain how this works? Is it because the splitter is drawing power even when the TV is off and so the C31 keeps the HDMI and AV Port alive?


Does this also permit watching HDCP content over the component video (ie slingbox)?


Thanks

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Oct 19, 2013 11:54:20 AM
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It's a powered splitter, so it is always on.

Component does not carry HDCP. The issue is that the HDMI-connected TV fails the HDCP test when it is off; putting the splitter in the connection maintains the HDCP compliance even when the HDCP-connected TV is off so the video outputs don't shut down.

It's a powered splitter, so it is always on.

Component does not carry HDCP. The issue is that the HDMI-connected TV fails the HDCP test when it is off; putting the splitter in the connection maintains the HDCP compliance even when the HDCP-connected TV is off so the video outputs don't shut down.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Oct 19, 2013 1:17:34 PM
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Thanks that is what I thought. Two other questions

1. What resolution does the AV Port support? It looks like an S-video port so is it constraining the output to 480?

2. Do the C31 settings have to be changed to select the AV Port output vs HDMI, or are they both active.

Thanks

Thanks that is what I thought. Two other questions

1. What resolution does the AV Port support? It looks like an S-video port so is it constraining the output to 480?

2. Do the C31 settings have to be changed to select the AV Port output vs HDMI, or are they both active.

Thanks

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Oct 19, 2013 5:37:12 PM
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ACE - Expert

1. the AV port is a DirecTV proprietary connection.  It can support up to 1080i using the component cable 10 PIN DIN "dongle" or 480 using the composite 10 PIN DIN cable "dongle" .  you can get these cables from www.solidsignal.com or DirecTV.

1. the AV port is a DirecTV proprietary connection.  It can support up to 1080i using the component cable 10 PIN DIN "dongle" or 480 using the composite 10 PIN DIN cable "dongle" .  you can get these cables from www.solidsignal.com or DirecTV.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Oct 19, 2013 5:38:08 PM
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no, all outputs are live at the same time assuming HDCP is kept "alive"

no, all outputs are live at the same time assuming HDCP is kept "alive"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Oct 20, 2013 3:54:27 PM
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Thanks

I ordered the 10pin to component cable , the slingbox 500 and the powered splitter. I intend to hook it to a C31 in a room that is not used much. Will report back how it works out.

Thanks

I ordered the 10pin to component cable , the slingbox 500 and the powered splitter. I intend to hook it to a C31 in a room that is not used much. Will report back how it works out.

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Oct 20, 2013 4:06:19 PM
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ACE - Expert

Make sure the powered splitter is HDCP compliant

Keep us posted

Make sure the powered splitter is HDCP compliant

Keep us posted

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Oct 24, 2013 8:44:52 AM
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Works perfectly as described above.

I set the HDMI to pass through the sling box for the setup only. Once I set it up I rerouted the HDMI to go C31-splitter-Tv only. Component from the C31 AV Port to the sling box using the special cable. Total setup time about 30 mins including a 10 minute sling box software update.

If you have Ethernet available the sling box 350 would be just fine. I needed wifi.

Before ordering anything I checked the wifi speed available at the location where the box would be. The key metric is the upload speed. My service is 50 down 5 up, but this location is in the basement one floor below the router. I found that I had 8 down and 4 up at this location, more than enough.

I will say that this is not a cheap setup. The sling box 500 is $298, the powered splitter is $32, the component cable is $4, the sling box iPad and iPhone apps are $14.99 each. That's a chunk of change. I was tempted by the Vulkano products but there seemed to be many complaints.

Anyway I am now able to operate my C31 from anywhere. I need a wifi connection speed of at least 2 down to get a stable HD picture from a remote location. At 1 down there is some pixelation.

Overall I am very happy.

Works perfectly as described above.

I set the HDMI to pass through the sling box for the setup only. Once I set it up I rerouted the HDMI to go C31-splitter-Tv only. Component from the C31 AV Port to the sling box using the special cable. Total setup time about 30 mins including a 10 minute sling box software update.

If you have Ethernet available the sling box 350 would be just fine. I needed wifi.

Before ordering anything I checked the wifi speed available at the location where the box would be. The key metric is the upload speed. My service is 50 down 5 up, but this location is in the basement one floor below the router. I found that I had 8 down and 4 up at this location, more than enough.

I will say that this is not a cheap setup. The sling box 500 is $298, the powered splitter is $32, the component cable is $4, the sling box iPad and iPhone apps are $14.99 each. That's a chunk of change. I was tempted by the Vulkano products but there seemed to be many complaints.

Anyway I am now able to operate my C31 from anywhere. I need a wifi connection speed of at least 2 down to get a stable HD picture from a remote location. At 1 down there is some pixelation.

Overall I am very happy.

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Oct 24, 2013 11:44:18 AM
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ACE - Expert

Awesome.  Thanks for the update.

If you think your question was resolved, please mark the question as "correct". Thanks!

Awesome.  Thanks for the update.

If you think your question was resolved, please mark the question as "correct". Thanks!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Dec 26, 2013 11:44:46 AM
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So, if I have my DTV genie on wifi connect, can I use a slingbox 350?

So, if I have my DTV genie on wifi connect, can I use a slingbox 350?

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Dec 26, 2013 11:56:36 AM
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The slingbox needs its own internet connection. The slingbox 350 needs a hard line ethernet connection. The slingbox 500 has wifi as well. In either case you need at least 2MB/s upload speed from your service.

What genie box do you have? model number?

The slingbox needs its own internet connection. The slingbox 350 needs a hard line ethernet connection. The slingbox 500 has wifi as well. In either case you need at least 2MB/s upload speed from your service.

What genie box do you have? model number?

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Dec 26, 2013 12:35:45 PM
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Speed will not be a problem. I'm 5+ up.

I have an hr34-700.

I had a sinking feeling the 350 probably would not work (xmas present.)

However, I also have a CCK. which is on my wifi network. Can that get it to work some how?

Speed will not be a problem. I'm 5+ up.

I have an hr34-700.

I had a sinking feeling the 350 probably would not work (xmas present.)

However, I also have a CCK. which is on my wifi network. Can that get it to work some how?

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Dec 26, 2013 12:52:46 PM
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The 350 will work fine with an HR34 if you can connect it to your network. it sounds like your HR34 is connected to the internet via a wifi access point, is that correct? (Since the HR34 does not have wifi itself). The same method could be used for the slingbox with another wifi access point. Or, If your HR34 is connected to the network via hardline, you could put in a switch at that location and connect both the HR34 and the 350 to the switch.


Or trade in the 350 for a 500 which has wifi out of the box, but is more expensive.

Not sure what you mean by CCK can you elaborate?

The 350 will work fine with an HR34 if you can connect it to your network. it sounds like your HR34 is connected to the internet via a wifi access point, is that correct? (Since the HR34 does not have wifi itself). The same method could be used for the slingbox with another wifi access point. Or, If your HR34 is connected to the network via hardline, you could put in a switch at that location and connect both the HR34 and the 350 to the switch.


Or trade in the 350 for a 500 which has wifi out of the box, but is more expensive.

Not sure what you mean by CCK can you elaborate?

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Dec 26, 2013 1:51:33 PM
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CCK, AKA Cinema Connection Kit, shorthand for the Directv CCK-W wireless adapter for connection to the router.  The hard wired model is a DECA BB adapter.

CCK, AKA Cinema Connection Kit, shorthand for the Directv CCK-W wireless adapter for connection to the router.  The hard wired model is a DECA BB adapter.

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Dec 26, 2013 4:21:13 PM
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Yes, CCK Cinema Connection Kit already installed and connected to the HR34-700.

The genie is not hardwired.

I see there's an ethernet port on there. Can I connect the Slingbox 350 to that port?

Yes, CCK Cinema Connection Kit already installed and connected to the HR34-700.

The genie is not hardwired.

I see there's an ethernet port on there. Can I connect the Slingbox 350 to that port?

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Dec 26, 2013 5:02:38 PM
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ACE - Expert

No

No

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Dec 27, 2013 8:43:24 AM
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Thanks. So, I have a spare router (WNDR3700 - Netgear).

I would like to set that up next to the equipment and use it as way to connect the Slingbox 350 to the ethernet port and have this router serve as an access point (?) to sit on my main wifi network.

Is that what I should be doing? Set it up as an access point, bridge or repeater?

Thanks.

Thanks. So, I have a spare router (WNDR3700 - Netgear).

I would like to set that up next to the equipment and use it as way to connect the Slingbox 350 to the ethernet port and have this router serve as an access point (?) to sit on my main wifi network.

Is that what I should be doing? Set it up as an access point, bridge or repeater?

Thanks.

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Dec 27, 2013 9:23:13 AM
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You'll want to configure that spare wireless router as an ethernet bridge.  These are also sometimes called Gaming Adapters.  In that configuration the bridge will convert your home network WiFi to ethernet that you can use with your Slingbox's ethernet port.

You'll want to configure that spare wireless router as an ethernet bridge.  These are also sometimes called Gaming Adapters.  In that configuration the bridge will convert your home network WiFi to ethernet that you can use with your Slingbox's ethernet port.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Dec 27, 2013 9:34:15 AM
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This should help. Instructions are pretty generic. The most important parts are to (a) assign the WNDR3700 its own IP address that is different  from your main router but within the right range and (b) disable DHCP so that only your main router is handing out addresses to devices on the network.

Using WPN824, WGR614, or WGT624 Routers as an Access Point

This should help. Instructions are pretty generic. The most important parts are to (a) assign the WNDR3700 its own IP address that is different  from your main router but within the right range and (b) disable DHCP so that only your main router is handing out addresses to devices on the network.

Using WPN824, WGR614, or WGT624 Routers as an Access Point

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Jan 14, 2014 2:45:03 PM
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I was able to successfully connect the slingbox 350 wirelessly using a netgear wireless bridge.

I have a rather unique setup, I believe. I have a video matrix distribution amp.

All devices get connected to this device and I can matrix any device to any television in the house (we have 4).

So, TV 1 can be on Genie HR34 while TV2 can select that or any other device (c31-700, blueray, roku, etc.)

As such, all devices are housed in a media cabinet and connected to the matrix distribution device.

So here's my problem: when I'm connected to the C31-700 and use the slingbox remote interface, the C31 will not respond any selections. We want our slingbox to use that device. The HR34 responds to the remote app quite nicely. Can anyone shed any light on why this is happening?

Thanks in advance.

I was able to successfully connect the slingbox 350 wirelessly using a netgear wireless bridge.

I have a rather unique setup, I believe. I have a video matrix distribution amp.

All devices get connected to this device and I can matrix any device to any television in the house (we have 4).

So, TV 1 can be on Genie HR34 while TV2 can select that or any other device (c31-700, blueray, roku, etc.)

As such, all devices are housed in a media cabinet and connected to the matrix distribution device.

So here's my problem: when I'm connected to the C31-700 and use the slingbox remote interface, the C31 will not respond any selections. We want our slingbox to use that device. The HR34 responds to the remote app quite nicely. Can anyone shed any light on why this is happening?

Thanks in advance.

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Jan 14, 2014 3:00:35 PM
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ACE - Expert

Is the C31 in RF or IR?

Is the C31 in RF or IR?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 14, 2014 4:52:55 PM
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After checking that the C31 is set to IR as advised by peds48, if it still does not work: The slingbox needs to be in range of the C31 for its IR commands to be received by the C31. Are they physically close enough for the C31 to see its IR? You can also use the IR emitter of the slingbox if this helps. Plug it in to the slingbox and position the pyramid in front of (or at least near) the C31. The slingbox settings should remain the same as for an HR34.

After checking that the C31 is set to IR as advised by peds48, if it still does not work: The slingbox needs to be in range of the C31 for its IR commands to be received by the C31. Are they physically close enough for the C31 to see its IR? You can also use the IR emitter of the slingbox if this helps. Plug it in to the slingbox and position the pyramid in front of (or at least near) the C31. The slingbox settings should remain the same as for an HR34.

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Jan 14, 2014 7:58:09 PM
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ir

ir

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Jan 14, 2014 8:00:09 PM
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I don't think it's an issue with Slingbox per se. I can point my remote directly at the c31 and it doesn't respond to the remote. I have the c31 set for IR but I have it also set to respond to AV1/AV2. I was just told by DTV support that the C31 is not designed to respond to AV1/AV2 even thought it is on the setup menu. Should I take that as fact?

I don't think it's an issue with Slingbox per se. I can point my remote directly at the c31 and it doesn't respond to the remote. I have the c31 set for IR but I have it also set to respond to AV1/AV2. I was just told by DTV support that the C31 is not designed to respond to AV1/AV2 even thought it is on the setup menu. Should I take that as fact?

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Jan 15, 2014 5:42:19 AM
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ACE - Expert

Not sure if there is an difference, but  I would start by setting the C31 to respond to DirecTV mode instead of the AV

Not sure if there is an difference, but  I would start by setting the C31 to respond to DirecTV mode instead of the AV

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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