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Posted Dec 27, 2012
12:59:12 PM
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Restore deleted programs from DVR

So I accidentally deleted an entire series from my DVR when I meant to only delete an episode.  I spent awhile looking for the undelete feature and to my surprise there was none...  What kind of software using hard disk technology software doesn't let it's users restore deleted files???  This makes absolutely no sense.  When a file is deleted it's data is not formatted to zero, it still exists.  The file table simply sets the data to be eligible for rewrite.  Now I've lost hours of programming and the series doesn't seem to be forecast to rerun.

 

Does anyone know a way to login to the DVR from a PC or laptop to recover deleted files from the disk?

 

Thanks in advance if you reply with a solution!

 

-C

So I accidentally deleted an entire series from my DVR when I meant to only delete an episode.  I spent awhile looking for the undelete feature and to my surprise there was none...  What kind of software using hard disk technology software doesn't let it's users restore deleted files???  This makes absolutely no sense.  When a file is deleted it's data is not formatted to zero, it still exists.  The file table simply sets the data to be eligible for rewrite.  Now I've lost hours of programming and the series doesn't seem to be forecast to rerun.

 

Does anyone know a way to login to the DVR from a PC or laptop to recover deleted files from the disk?

 

Thanks in advance if you reply with a solution!

 

-C

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Dec 27, 2012 4:13:01 PM
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Quote: Originally Posted by jaegercng 

When a file is deleted it's data is not formatted to zero, it still exists.  The file table simply sets the data to be eligible for rewrite. 


You just explained how the file system works on a PC, unfortunately, it does not work the same on the DirecTV's DVRs

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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Restore deleted programs from DVR

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Dec 27, 2012 1:58:10 PM
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Sorry, there's no way to recover deleted recordings. 

Sorry, there's no way to recover deleted recordings. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Dec 27, 2012 4:13:01 PM
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Quote: Originally Posted by jaegercng 

When a file is deleted it's data is not formatted to zero, it still exists.  The file table simply sets the data to be eligible for rewrite. 


You just explained how the file system works on a PC, unfortunately, it does not work the same on the DirecTV's DVRs

Quote: Originally Posted by jaegercng 

When a file is deleted it's data is not formatted to zero, it still exists.  The file table simply sets the data to be eligible for rewrite. 


You just explained how the file system works on a PC, unfortunately, it does not work the same on the DirecTV's DVRs

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Dec 28, 2012 3:15:16 AM
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Quote: Originally Posted by peds48_installs 
Quote:
Originally Posted by jaegercng 

When a file is deleted it's data is not formatted to zero, it still exists.  The file table simply sets the data to be eligible for rewrite. 


You just explained how the file system works on a PC, unfortunately, it does not work the same on the DirecTV's DVRs

If this happens to be the 'one' nonsecure system using HD technology that formats data to zero on user delete, then guess what?  It still makes absolutely no sense to function this way...

Quote: Originally Posted by peds48_installs 
Quote:
Originally Posted by jaegercng 

When a file is deleted it's data is not formatted to zero, it still exists.  The file table simply sets the data to be eligible for rewrite. 


You just explained how the file system works on a PC, unfortunately, it does not work the same on the DirecTV's DVRs

If this happens to be the 'one' nonsecure system using HD technology that formats data to zero on user delete, then guess what?  It still makes absolutely no sense to function this way...

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Dec 28, 2012 7:04:19 AM
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I would like to have this function available as well but you asked if it can be done and he gave you the answer, he's just a user like you and trying to be helpful. If you want to complain to Directv you need to contact them and tell them what you think because they won't see it here.

I would like to have this function available as well but you asked if it can be done and he gave you the answer, he's just a user like you and trying to be helpful. If you want to complain to Directv you need to contact them and tell them what you think because they won't see it here.

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Dec 28, 2012 10:35:11 AM
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Yep, be sure to email your suggestion directly to DirecTV.  They won't see it here.   I, too, wish we had an Undelete function like the Tivo-based DVRs have. 

Yep, be sure to email your suggestion directly to DirecTV.  They won't see it here.   I, too, wish we had an Undelete function like the Tivo-based DVRs have. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Dec 28, 2012 11:44:55 AM
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Oh sorry, I posted here because I thought not only might someone have a solution or workaround, but that directv monitored their forums for feedback.  I figured Directv's tech guru's would be here.  I will send email instead. 

 

Thanks for your responses.

Oh sorry, I posted here because I thought not only might someone have a solution or workaround, but that directv monitored their forums for feedback.  I figured Directv's tech guru's would be here.  I will send email instead. 

 

Thanks for your responses.

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Dec 28, 2012 4:12:16 PM
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Quote: Originally Posted by jaegercng 

Oh sorry, I posted here because I thought not only might someone have a solution or workaround, but that directv monitored their forums for feedback.  I figured Directv's tech guru's would be here.  I will send email instead. 

 

Thanks for your responses.


Let us know if you hear anything. 

Quote: Originally Posted by jaegercng 

Oh sorry, I posted here because I thought not only might someone have a solution or workaround, but that directv monitored their forums for feedback.  I figured Directv's tech guru's would be here.  I will send email instead. 

 

Thanks for your responses.


Let us know if you hear anything. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Dec 29, 2012 5:35:24 AM
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God luck to you!

God luck to you!

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Dec 29, 2012 10:32:09 AM
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Sometimes I feel like a Congressman.  Kick the can to someone else.  The fact is the email requesting a un-delete system will go in the trash.  Does anyone think that Directv engineers and programmers are unaware that there is no un-delete?

Sometimes I feel like a Congressman.  Kick the can to someone else.  The fact is the email requesting a un-delete system will go in the trash.  Does anyone think that Directv engineers and programmers are unaware that there is no un-delete?

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Dec 29, 2012 11:38:29 AM
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Quote: Originally Posted by dcd 

Sometimes I feel like a Congressman.  Kick the can to someone else.  The fact is the email requesting a un-delete system will go in the trash.  Does anyone think that Directv engineers and programmers are unaware that there is no un-delete?


Well,  it's certainly technically possible.  It took a long time, but we finally got this feature on the Tivo-based DVRs, so maybe we'll see it someday on the DirecTV DVRs, too.  But I'm not holding my breath. 

Quote: Originally Posted by dcd 

Sometimes I feel like a Congressman.  Kick the can to someone else.  The fact is the email requesting a un-delete system will go in the trash.  Does anyone think that Directv engineers and programmers are unaware that there is no un-delete?


Well,  it's certainly technically possible.  It took a long time, but we finally got this feature on the Tivo-based DVRs, so maybe we'll see it someday on the DirecTV DVRs, too.  But I'm not holding my breath. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 25, 2013 5:54:11 PM
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I've been a DirecTV subscriber ever since it became available in Middle-Tennessee back in the early 1990's. I don't remember the model of the DVR receiver but I am sure it was the first DVR receiver that DirecTV offered. It had a deleted program (file) restore function in it but you had to restore the file in a certain amount of time or it would be deleted. The next time that I upgraded, that function was gone. The only reason that I can think of is that they saw a way to make more money if they did away with it. It all comes down to money!

I've been a DirecTV subscriber ever since it became available in Middle-Tennessee back in the early 1990's. I don't remember the model of the DVR receiver but I am sure it was the first DVR receiver that DirecTV offered. It had a deleted program (file) restore function in it but you had to restore the file in a certain amount of time or it would be deleted. The next time that I upgraded, that function was gone. The only reason that I can think of is that they saw a way to make more money if they did away with it. It all comes down to money!

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Jan 26, 2013 9:46:07 AM
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I'd guess that most folks only delete an entire series by accident one time.  If one reads the words on the screen carefully rather than just pressing the select button, they aren't nearly so apt to delete the wrong thing.  

I'd guess that most folks only delete an entire series by accident one time.  If one reads the words on the screen carefully rather than just pressing the select button, they aren't nearly so apt to delete the wrong thing.  

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Jan 26, 2013 12:52:19 PM
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I've deleted a series with 60 hours of programming entirely by accident.  Not only is UNDELETE not a feature, but the remote design can contribute to these accidents by using the same key for confirmation--definitely a poor design especially when the keyboard buffer is not cleared when a confirmation is presented.  A delay, which is common can lead to the same key being captured twice.  The keyboard buffer catches up and disaster ensues.

I recommend the TiVo DVR, but my dilemma is that since I only need one, by switching I would lose 2+years of saved programming on my DTV DVR.

I've deleted a series with 60 hours of programming entirely by accident.  Not only is UNDELETE not a feature, but the remote design can contribute to these accidents by using the same key for confirmation--definitely a poor design especially when the keyboard buffer is not cleared when a confirmation is presented.  A delay, which is common can lead to the same key being captured twice.  The keyboard buffer catches up and disaster ensues.

I recommend the TiVo DVR, but my dilemma is that since I only need one, by switching I would lose 2+years of saved programming on my DTV DVR.

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Feb 4, 2013 6:24:22 AM
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Tivos have the undelete. DTV does not. Someone told me it was a patent issue. I don't believe that but it's a possibility. I had to lose my Tivos when I went whole home a couple years ago and go to HR23s. I don't know if there is a whole home compatable Tivo yet. 

Tivos have the undelete. DTV does not. Someone told me it was a patent issue. I don't believe that but it's a possibility. I had to lose my Tivos when I went whole home a couple years ago and go to HR23s. I don't know if there is a whole home compatable Tivo yet. 

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Feb 4, 2013 8:56:46 AM
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Quote: Originally Posted by djdetloff 

.... I don't know if there is a whole home compatable Tivo yet. 


There is not, and probably will never be. 

Quote: Originally Posted by djdetloff 

.... I don't know if there is a whole home compatable Tivo yet. 


There is not, and probably will never be. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Feb 4, 2013 9:04:26 AM
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Quote: Originally Posted by djdetloff

Tivos have the undelete. DTV does not. Someone told me it was a patent issue. I don't believe that but it's a possibility. I had to lose my Tivos when I went whole home a couple years ago and go to HR23s. I don't know if there is a whole home compatable Tivo yet.

I highly doubt that it is a patent issue. When you delete a program from TiVo, it isn't physically deleted. It's logically deleted by moving it out of the active playlist and into a special folder where it will be physically deleted when the space is needed. It is close to FIFO (first in first out), but I have seen exceptions made to match the amount of space needed.

Quote: Originally Posted by djdetloff

Tivos have the undelete. DTV does not. Someone told me it was a patent issue. I don't believe that but it's a possibility. I had to lose my Tivos when I went whole home a couple years ago and go to HR23s. I don't know if there is a whole home compatable Tivo yet.

I highly doubt that it is a patent issue. When you delete a program from TiVo, it isn't physically deleted. It's logically deleted by moving it out of the active playlist and into a special folder where it will be physically deleted when the space is needed. It is close to FIFO (first in first out), but I have seen exceptions made to match the amount of space needed.

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Jun 4, 2014 6:33:57 AM
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I saw a thread over at DBS talk that mentioned DTV did have that ability at one time...

I saw a thread over at DBS talk that mentioned DTV did have that ability at one time...

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Jun 4, 2014 9:02:06 AM
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Back in primestar days perhaps

Back in primestar days perhaps

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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May 12, 2016 3:39:55 PM
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Wow! Dish network as the capability to restore deleted shows. Sad
Wow! Dish network as the capability to restore deleted shows. Sad

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Sep 22, 2016 6:05:23 PM
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Edited by Acb39470 on Sep 22, 2016 at 6:09:08 PM
You think they would've put the UNDELETE back on. I hope AT&T will do so
You think they would've put the UNDELETE back on. I hope AT&T will do so

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Sep 22, 2016 11:02:17 PM
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Older units DVR placed recent deletion at the end of the list under recent deletions and when opened the recordings could be moved into the active list or erased the file was then used oldest first when disk space was needed. This a nice feature but not in newer units This might have been on the older ie DVR hr10 that also was a TiVo. If this was a TiVo software Dtv is too cheap to buy the code. But how many customers know what they are missing as Dtv saves some money
Older units DVR placed recent deletion at the end of the list under recent deletions and when opened the recordings could be moved into the active list or erased the file was then used oldest first when disk space was needed. This a nice feature but not in newer units This might have been on the older ie DVR hr10 that also was a TiVo. If this was a TiVo software Dtv is too cheap to buy the code. But how many customers know what they are missing as Dtv saves some money

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Sep 23, 2016 9:00:43 PM
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@Boatnut You are correct, that is a TiVO feature.  How do you know that TiVO is willing to sell just that feature to DIRECTV. If you really like that feature you ca get the THR22 whcih is a DIRECTV TiVO based HDDVR

@Boatnut You are correct, that is a TiVO feature.  How do you know that TiVO is willing to sell just that feature to DIRECTV. If you really like that feature you ca get the THR22 whcih is a DIRECTV TiVO based HDDVR

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Sep 23, 2016 10:53:08 PM
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You are correct I have no knowledge on the negotiations that occurrence I was in error . Having lost content by deletion or a dead unit or hard drive it causes one to be very negative feelings to any Company that in effect, that is the way it is , deal with it . There is no second chance or allowed dead receivers to have a back up. I should not been is so negative on the old Directtv pre ATT If TiVo has a patent that cover the placement of deleted content into a folder with no legal workaround the only option is to use a cloud concept to store a file off line or content retained on a massive server and customers could replace a receiver. Over time the content could be slowly down loaded and if it's two tetra bites several days but it would be back. Backups within secured home network using a pc or NAS server to have a mirror copy and deletion folder and retain a copy of deletions that are patent differently then TiVo might also be an option. Upon TiVo's 17 year patent expiration add this feature to current units with a software update.
You are correct I have no knowledge on the negotiations that occurrence I was in error . Having lost content by deletion or a dead unit or hard drive it causes one to be very negative feelings to any Company that in effect, that is the way it is , deal with it . There is no second chance or allowed dead receivers to have a back up. I should not been is so negative on the old Directtv pre ATT If TiVo has a patent that cover the placement of deleted content into a folder with no legal workaround the only option is to use a cloud concept to store a file off line or content retained on a massive server and customers could replace a receiver. Over time the content could be slowly down loaded and if it's two tetra bites several days but it would be back. Backups within secured home network using a pc or NAS server to have a mirror copy and deletion folder and retain a copy of deletions that are patent differently then TiVo might also be an option. Upon TiVo's 17 year patent expiration add this feature to current units with a software update.

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Sep 24, 2016 8:51:34 AM
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@Boatnut HDDVRs were not made to archive content but rather to timeshift.  HDDVRs do have a finite life span and at some point in time you will loose your content. Having said this, no one should get attached to any programing.  While some MPVDs will let you move content across DVRs, that content is still attached to the service provider, as soon as you leave, then content stays with them and not with your new provider.

@Boatnut HDDVRs were not made to archive content but rather to timeshift.  HDDVRs do have a finite life span and at some point in time you will loose your content. Having said this, no one should get attached to any programing.  While some MPVDs will let you move content across DVRs, that content is still attached to the service provider, as soon as you leave, then content stays with them and not with your new provider.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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