Ask a question
Search in DIRECTV Forums

DIRECTV Forum

Reply
Posted Aug 28, 2014
2:50:41 PM
View profile
Premium Movie Channels blockling after only blocking adult programing.

I am unable to block "only" adults channels (Playboy). Everytime i do so, so does the movie channels

like HBO, STARZ, etc. Issue has already been reported to Tech Support and after almost an hour of

troubleshooting issue could not be resolved. Inconvenient was escalated to the engineers.

This started after upgrading from regular hd/whole-home system to Genie.

I am unable to block "only" adults channels (Playboy). Everytime i do so, so does the movie channels

like HBO, STARZ, etc. Issue has already been reported to Tech Support and after almost an hour of

troubleshooting issue could not be resolved. Inconvenient was escalated to the engineers.

This started after upgrading from regular hd/whole-home system to Genie.

Premium Movie Channels blockling after only blocking adult programing.

211 views
2 replies
(0) Me too
(0) Me too
Reply
View all replies
(2)
0
(0)
  • Rate this reply
View profile
Aug 28, 2014 4:04:03 PM
0
(0)
Employee

are you blocking by channels or by ratings?

are you blocking by channels or by ratings?

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Premium Movie Channels blockling after only blocking adult programing.

2 of 3 (10 Views)
0
(0)
  • Rate this reply
View profile
Aug 29, 2014 10:02:15 AM
0
(0)
Mentor

By channel.
From 575 to 590, one by one.
I've done this before in my HR24's but Genie wont let me do it.

By channel.
From 575 to 590, one by one.
I've done this before in my HR24's but Genie wont let me do it.

Re: Premium Movie Channels blockling after only blocking adult programing.

3 of 3 (10 Views)
Share this post
Share this post