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Posted Jun 17, 2013
11:46:38 AM
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Playlist No Longer Available

When trying to watch a recorded program from the bedroom receiver, many times I get the error message "Living Room has been disconnected from your home network.  The playlist is no longer available".  No one is in the living room disconnecting anything, everyone is asleep.  Why is this happening?  I have a model HR24-100, and H25-700 receiver if that helps. 

When trying to watch a recorded program from the bedroom receiver, many times I get the error message "Living Room has been disconnected from your home network.  The playlist is no longer available".  No one is in the living room disconnecting anything, everyone is asleep.  Why is this happening?  I have a model HR24-100, and H25-700 receiver if that helps. 

Playlist No Longer Available

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Jun 17, 2013 12:28:33 PM
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Check the coax connections to both the HR24 and the H25, then do a red button (inside card door) reset on each one.

Check the coax connections to both the HR24 and the H25, then do a red button (inside card door) reset on each one.

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Jun 17, 2013 4:29:54 PM
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Employee

Need more info ....

 

How are your HD DVRs/Receivers networked together?

Who installed your WHDVR equipment? When?

Have you always had this problem?

If you go to the source (server) DVR, can you play that show fine there?

Need more info ....

 

How are your HD DVRs/Receivers networked together?

Who installed your WHDVR equipment? When?

Have you always had this problem?

If you go to the source (server) DVR, can you play that show fine there?

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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