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Posted Aug 12, 2013
1:00:16 PM
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Online program guide lists To Be Announced

This problem started on 10 August.  Instead of the 14 days I normally see in the online program guide, from 8/22 on I only see the words "To Be Announced".  The guide has not updated since Friday.

I Have 2 HD DVR receivers -- an HR22-100 and an HR 23-700.  I am experiencing this problem on both receivers.  I'm receiving a good sat signal.  I have had no disruptions in power or audio/video due to severe weather or any other causes.  I did a receiver restart pushing the red button on one of the receivers to see if that would download the newest part of the guide but it did not work.

I see others in this forum have posted about seeing this problem but I haven't read anything as a possible solution that I haven't tried already.

I would appreciate any suggestions or ideas any of you have that would help resolve this issue.

Thank you.

This problem started on 10 August.  Instead of the 14 days I normally see in the online program guide, from 8/22 on I only see the words "To Be Announced".  The guide has not updated since Friday.

I Have 2 HD DVR receivers -- an HR22-100 and an HR 23-700.  I am experiencing this problem on both receivers.  I'm receiving a good sat signal.  I have had no disruptions in power or audio/video due to severe weather or any other causes.  I did a receiver restart pushing the red button on one of the receivers to see if that would download the newest part of the guide but it did not work.

I see others in this forum have posted about seeing this problem but I haven't read anything as a possible solution that I haven't tried already.

I would appreciate any suggestions or ideas any of you have that would help resolve this issue.

Thank you.

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Aug 12, 2013 1:58:59 PM
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ACE - Expert

yup, 10 days is about the norm.  the HDDVR holds UP TO 14 days of guide data.  notice the "UP TO"...

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Online program guide lists To Be Announced

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Aug 12, 2013 1:10:57 PM
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ACE - Expert

You can force the DVR to rebuilt its Guide data base by resetting the DVR twice within 30-minutes.

You can force the DVR to rebuilt its Guide data base by resetting the DVR twice within 30-minutes.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Aug 12, 2013 1:11:53 PM
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ACE - Expert

Do 2 red button resets in a 30 minute window.  That is, do a reset then when the receiver boots to a live picture, do a second reset.  This will scratch the current guide data and build a new from scratch.   It will take 24 hours for the new one to build, any schedule shows will still record

Do 2 red button resets in a 30 minute window.  That is, do a reset then when the receiver boots to a live picture, do a second reset.  This will scratch the current guide data and build a new from scratch.   It will take 24 hours for the new one to build, any schedule shows will still record

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Aug 12, 2013 1:14:09 PM
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I tried this on the HR 23-700 receiver and when the guide was rebuilt it still read To Be Announced from 8/22 forward.

I tried this on the HR 23-700 receiver and when the guide was rebuilt it still read To Be Announced from 8/22 forward.

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Aug 12, 2013 1:44:49 PM
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ACE - Expert

It can take several hours for the Guide Data to rebuild.  Be patient.  And 8/22 is 10-days away, so your Guide Data is actually pretty complete. 

It can take several hours for the Guide Data to rebuild.  Be patient.  And 8/22 is 10-days away, so your Guide Data is actually pretty complete. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Aug 12, 2013 1:58:59 PM
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ACE - Expert

yup, 10 days is about the norm.  the HDDVR holds UP TO 14 days of guide data.  notice the "UP TO"...

yup, 10 days is about the norm.  the HDDVR holds UP TO 14 days of guide data.  notice the "UP TO"...

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Aug 12, 2013 4:17:38 PM
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I'm with Peds48, good guide data for 10 days is the norm, not a problem.

I'm with Peds48, good guide data for 10 days is the norm, not a problem.

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Aug 19, 2013 9:17:57 AM
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Have you run a System Test? Could be an error 41 and the cabling needs to be replaced

Have you run a System Test? Could be an error 41 and the cabling needs to be replaced

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Aug 19, 2013 9:20:02 AM
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or is it still at 10 day out? if so so then I would think you are good

or is it still at 10 day out? if so so then I would think you are good

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