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Posted Mar 29, 2013
8:26:44 PM
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On Demand recording to DVR not working from DirecTV.com

I tried to record an episode On Demand Ch 1265 to my HD DVR using the DirecTV Guide. I've done this in the past.

 

Today I tried and it returned this error:

/

You do not have any eligible receivers to record or add to your queue.



This is not correct because my DVR is working fine and I can record the same episode on the same channel using the on screen TV guide. I am logged into my account online.

 

A month or 2 ago I had a similar issue trying to record from NBC On Demand. This time it's A&E on demand. I haven't tried other channels on demand recording from directv.com today.

I tried to record an episode On Demand Ch 1265 to my HD DVR using the DirecTV Guide. I've done this in the past.

 

Today I tried and it returned this error:

/

You do not have any eligible receivers to record or add to your queue.



This is not correct because my DVR is working fine and I can record the same episode on the same channel using the on screen TV guide. I am logged into my account online.

 

A month or 2 ago I had a similar issue trying to record from NBC On Demand. This time it's A&E on demand. I haven't tried other channels on demand recording from directv.com today.

On Demand recording to DVR not working from DirecTV.com

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Mar 30, 2013 5:23:18 AM
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Scholar

Also today on NBC On Demand I got the same error. It wouldn't record an episode.

I have tried reauthorizing my HD DVR receiver
https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp

Also today on NBC On Demand I got the same error. It wouldn't record an episode.

I have tried reauthorizing my HD DVR receiver
https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 30, 2013 6:34:31 AM
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Reauthorizing the receiver had no effect on the problem.

Reauthorizing the receiver had no effect on the problem.

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 30, 2013 12:32:43 PM
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I called this in and they tried renaming my HD DVR and a red-button reset.  Both didn't work. 

 

Then they told me that this is a known issue and that DirecTV is working on it.  

 

The problem exists using my PC on DirecTV.com.  I tested recording the same On Demand free TV show using the DirecTV app on my Android mobile phone.  I received a record confirmation on the phone's screen and about 5 minutes later I can see that the DVR is recording the episode.  After this mobile app success, using the web site on PC didn't change...I still get the error.

 

Can anyone else please try to go to DirecTV.com on a PC, search for an On Demand TV show (free), and attempt to record to see if this  is an issue systemwide?  Thanks. 

I called this in and they tried renaming my HD DVR and a red-button reset.  Both didn't work. 

 

Then they told me that this is a known issue and that DirecTV is working on it.  

 

The problem exists using my PC on DirecTV.com.  I tested recording the same On Demand free TV show using the DirecTV app on my Android mobile phone.  I received a record confirmation on the phone's screen and about 5 minutes later I can see that the DVR is recording the episode.  After this mobile app success, using the web site on PC didn't change...I still get the error.

 

Can anyone else please try to go to DirecTV.com on a PC, search for an On Demand TV show (free), and attempt to record to see if this  is an issue systemwide?  Thanks. 

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 31, 2013 6:58:54 AM
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I'm still getting this error today when trying to Record TV On Demand from DirecTV.com on a computer:  

 

You do not have any eligible receivers to record or add to your queue.

I'm still getting this error today when trying to Record TV On Demand from DirecTV.com on a computer:  

 

You do not have any eligible receivers to record or add to your queue.

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 31, 2013 7:50:35 AM
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Expert

Post the name of the program you're attempting to link and I'll give it a try.  I just tried Raid: The Redemption and it instantly began recording on my Genie.

 

https://www.directv.com/movies/The-Raid-Redemption-c3AwL2dianpUTk1CVG5WQVRqcXJUZz09?primaryCta=onDemand&lpos=

Post the name of the program you're attempting to link and I'll give it a try.  I just tried Raid: The Redemption and it instantly began recording on my Genie.

 

https://www.directv.com/movies/The-Raid-Redemption-c3AwL2dianpUTk1CVG5WQVRqcXJUZz09?primaryCta=onDemand&lpos=

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 31, 2013 8:11:13 AM
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I have tried the following as tests:

 

The Biggest Loser

Southie Rules

After The First 48

I have tried the following as tests:

 

The Biggest Loser

Southie Rules

After The First 48

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 31, 2013 8:25:50 AM
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I just ran The Biggest Loser and took the first episode offered.  It took maybe 10 seconds for it to pop up on my Genie.  How about renewing your Internet connection at the DVR?  The specific moves required is dependent on how your DVR is connected to the router.

I just ran The Biggest Loser and took the first episode offered.  It took maybe 10 seconds for it to pop up on my Genie.  How about renewing your Internet connection at the DVR?  The specific moves required is dependent on how your DVR is connected to the router.

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 31, 2013 8:51:21 AM
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Thanks for checking. I am able to get the same programs to record on the same DVR and Router with my Android DirecTV App, which would indicate to me that the local connection between my internet network and DVR is working but that there is something wrong with DirecTV.com when viewed on PC or how DirecTV.com is seeing my account settings. When using the Android app, the show doesn't start to record on my DVR in 10 seconds....it takes a little longer, but it works, which is fine. When I use the Android App, be, after I first hit Record on the search results it then shows me a screen with DVR Settings, showing my Receiver's name/location in the menu (below that there is just test that says "To record this title you need an HD DVR with internet connection" ) with the Green Record button at bottom. After I cilick the Green button, it goes through. I believe the Android App is all working normally. I assume you used a computer and DirecTV.com in a browser to test,

Thanks for checking. I am able to get the same programs to record on the same DVR and Router with my Android DirecTV App, which would indicate to me that the local connection between my internet network and DVR is working but that there is something wrong with DirecTV.com when viewed on PC or how DirecTV.com is seeing my account settings. When using the Android app, the show doesn't start to record on my DVR in 10 seconds....it takes a little longer, but it works, which is fine. When I use the Android App, be, after I first hit Record on the search results it then shows me a screen with DVR Settings, showing my Receiver's name/location in the menu (below that there is just test that says "To record this title you need an HD DVR with internet connection" ) with the Green Record button at bottom. After I cilick the Green button, it goes through. I believe the Android App is all working normally. I assume you used a computer and DirecTV.com in a browser to test,

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 31, 2013 8:57:56 AM
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I was running IE10 on a PC. I understand re the Android, but my experience tells me the problem is in your configuration somewhere. Resetting the DVR is an easy try.  You can force Directv to reset your access on all systems by opening your account and changing your password.  Wait a day or two then change it back.  The system will send the password changes to all of it's servers.

I was running IE10 on a PC. I understand re the Android, but my experience tells me the problem is in your configuration somewhere. Resetting the DVR is an easy try.  You can force Directv to reset your access on all systems by opening your account and changing your password.  Wait a day or two then change it back.  The system will send the password changes to all of it's servers.

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 31, 2013 9:30:19 AM
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Thanks for the advice.  I have changed my DirecTV password using Chrome on my PC.

Thanks for the advice.  I have changed my DirecTV password using Chrome on my PC.

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 31, 2013 9:38:32 AM
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Update (for documenting what I've done): After changing my password, I restarted my Android phone and then started the DirecTV app. I searched for a show to record and my phone app showed my receiver automatically and confirmed the record request, without my having to put a password into the Android app. Note that the Android phone is currently on WIFI on the same network (and Sprint Airave on the same network) as DVR. I'll try it with phone WiFi off and Airave turned off, too. Note also that the PC is on the same router via WiFi as the DVR is on.

 

After taking the Android phone off WiFi and turned off the Airave, so that the phone is on 3G only and not on the LAN, then rebooted the phone and went into the DireTV App and was again able to search for and record a show. It had my DVR. It hasn't asked for a password...perhaps I'd have to uninstall and reinstall DirecTV app to have it prompt for password, but since it works ok on Android, I'll just leave it for now.

 

Website behavior hasn't changed.

Update (for documenting what I've done): After changing my password, I restarted my Android phone and then started the DirecTV app. I searched for a show to record and my phone app showed my receiver automatically and confirmed the record request, without my having to put a password into the Android app. Note that the Android phone is currently on WIFI on the same network (and Sprint Airave on the same network) as DVR. I'll try it with phone WiFi off and Airave turned off, too. Note also that the PC is on the same router via WiFi as the DVR is on.

 

After taking the Android phone off WiFi and turned off the Airave, so that the phone is on 3G only and not on the LAN, then rebooted the phone and went into the DireTV App and was again able to search for and record a show. It had my DVR. It hasn't asked for a password...perhaps I'd have to uninstall and reinstall DirecTV app to have it prompt for password, but since it works ok on Android, I'll just leave it for now.

 

Website behavior hasn't changed.

Re: On Demand recording to DVR not working from DirecTV.com

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Mar 31, 2013 10:14:06 AM
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You are running duplicate threads and thus causing us who are trying to help to run duplicates as well.  I suggest you shut this one down and concentrate of the other thread.

You are running duplicate threads and thus causing us who are trying to help to run duplicates as well.  I suggest you shut this one down and concentrate of the other thread.

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 1, 2013 7:03:02 AM
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I changed the password back on  DirecTV.com.  I then tried to record an On Demand show from my PC but got the same "no eligible receivers" error message. 

I changed the password back on  DirecTV.com.  I then tried to record an On Demand show from my PC but got the same "no eligible receivers" error message. 

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 6, 2013 9:01:57 AM
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This problem still exists on my account.

This problem still exists on my account.

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 6, 2013 11:11:20 AM
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When I called in again today, DirecTV telephone technical support was unable to solve this issue on the phone.  As of today, they have instructed me that the problem will be "sent to engineering,"  

 

They told me that I should try to get it fixed on this Forum.  They told me that DirecTV engineers are on the forum to fix issues.  I told them that I posted this 8 days ago on this forum and that we have tried several things to fix the issue and that it seemed like there are expert helpers on this forum trying to help customers to help themselves but that is different from DirecTV Engineers taking the forum postings as service cases to be worked on.  

 

One other thing that the phone support mentioned is that the attempt to rename my HD DVR was based on an earlier issue some months ago in which subscribers needed to make their HD DVR appear alphabetically higher on the list of receivers under My Equipment.  The name of my HD DVR already puts it at the top of the list.  

 

If anyone has any ideas how to resolve this, please chime in.  Thanks.

When I called in again today, DirecTV telephone technical support was unable to solve this issue on the phone.  As of today, they have instructed me that the problem will be "sent to engineering,"  

 

They told me that I should try to get it fixed on this Forum.  They told me that DirecTV engineers are on the forum to fix issues.  I told them that I posted this 8 days ago on this forum and that we have tried several things to fix the issue and that it seemed like there are expert helpers on this forum trying to help customers to help themselves but that is different from DirecTV Engineers taking the forum postings as service cases to be worked on.  

 

One other thing that the phone support mentioned is that the attempt to rename my HD DVR was based on an earlier issue some months ago in which subscribers needed to make their HD DVR appear alphabetically higher on the list of receivers under My Equipment.  The name of my HD DVR already puts it at the top of the list.  

 

If anyone has any ideas how to resolve this, please chime in.  Thanks.

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 6, 2013 1:15:46 PM
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This thread describes a similar issue for a subscriber in the past 2 weeks:  http://forums.directv.com/message/11208973#11208973

This thread describes a similar issue for a subscriber in the past 2 weeks:  http://forums.directv.com/message/11208973#11208973

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 7, 2013 7:38:40 AM
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Email support says they are forwarding it for special handling:  email reference # is #130406-001368.

 

The Android app is still working recording On Demand episodes, but the web site is still giving the "no eligible receivers" error.

 

 

Has anyone else seen the "no eligible receivers" error message on DirecTV.com?

Email support says they are forwarding it for special handling:  email reference # is #130406-001368.

 

The Android app is still working recording On Demand episodes, but the web site is still giving the "no eligible receivers" error.

 

 

Has anyone else seen the "no eligible receivers" error message on DirecTV.com?

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 8, 2013 9:13:08 AM
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Response from DirecTV email support:  


Thank you for writing us. I apologize for any trouble you experienced recording On Demand content from directv.com. I will be happy to assist you today. I have researched your concerns and I was able to duplicate the problem you were experiencing. I have forwarded this issue on to our directv.com support team and we will work to resolve this unfortunate issue for you as quickly as possible.

Response from DirecTV email support:  


Thank you for writing us. I apologize for any trouble you experienced recording On Demand content from directv.com. I will be happy to assist you today. I have researched your concerns and I was able to duplicate the problem you were experiencing. I have forwarded this issue on to our directv.com support team and we will work to resolve this unfortunate issue for you as quickly as possible.

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 9, 2013 1:01:13 PM
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Another piece of information for your support engineers: On DirecTV.com in my account I can "Record Series" (broadcast programming from the guide) and it correctly gives me a confirmation in green that says it is recording the series to my DVR, correctly finding and citing the name of my HD DVR.

"Urban Tarzan has been scheduled to record on Tue, Apr 9, 10:30 PM EDT on channel 241 SpikeHD for the following receiver(s): discovery - 03568######5."

Only recording "On Demand" to this DVR from DirecTV.com in a browser doesn't work as already noted.
Another piece of information for your support engineers: On DirecTV.com in my account I can "Record Series" (broadcast programming from the guide) and it correctly gives me a confirmation in green that says it is recording the series to my DVR, correctly finding and citing the name of my HD DVR.

"Urban Tarzan has been scheduled to record on Tue, Apr 9, 10:30 PM EDT on channel 241 SpikeHD for the following receiver(s): discovery - 03568######5."

Only recording "On Demand" to this DVR from DirecTV.com in a browser doesn't work as already noted.

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 9, 2013 1:55:18 PM
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ACE - Expert
Quote: Originally Posted by kdanieli 

 

Another piece of information for your support engineers: On DirecTV.com in my account I can "Record Series" (broadcast programming from the guide) and it correctly gives me a confirmation in green that says it is recording the series to my DVR, correctly finding and citing the name of my HD DVR.

"Urban Tarzan has been scheduled to record on Tue, Apr 9, 10:30 PM EDT on channel 241 SpikeHD for the following receiver(s): discovery - 03568######5."

Only recording "On Demand" to this DVR from DirecTV.com in a browser doesn't work as already noted.

 

 

Note that none of DirecTV's support engineers will see your post here.  We're all customers like you.  You'll want to email this sort of information directly to DirecTV.  



Quote: Originally Posted by kdanieli 

 

Another piece of information for your support engineers: On DirecTV.com in my account I can "Record Series" (broadcast programming from the guide) and it correctly gives me a confirmation in green that says it is recording the series to my DVR, correctly finding and citing the name of my HD DVR.

"Urban Tarzan has been scheduled to record on Tue, Apr 9, 10:30 PM EDT on channel 241 SpikeHD for the following receiver(s): discovery - 03568######5."

Only recording "On Demand" to this DVR from DirecTV.com in a browser doesn't work as already noted.

 

 

Note that none of DirecTV's support engineers will see your post here.  We're all customers like you.  You'll want to email this sort of information directly to DirecTV.  



*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 9, 2013 3:19:11 PM
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Thanks, litzdog.  I did email it to DirecTV.  

 

The phone support person at DirecTV told me that engineers would be able to help from this forum as well.  She gave them the link. So I'm documenting all of my findings and interactions here. 

Thanks, litzdog.  I did email it to DirecTV.  

 

The phone support person at DirecTV told me that engineers would be able to help from this forum as well.  She gave them the link. So I'm documenting all of my findings and interactions here. 

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 9, 2013 4:21:55 PM
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ACE - Expert
Quote: Originally Posted by kdanieli 

...TV.  

 

The phone support person at DirecTV told me that engineers would be able to help from this forum as well.  She gave them the link. ...


Not likely. 

Quote: Originally Posted by kdanieli 

...TV.  

 

The phone support person at DirecTV told me that engineers would be able to help from this forum as well.  She gave them the link. ...


Not likely. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 10, 2013 9:51:08 AM
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Scholar

Understood. I told the phone agent that and prompted her to take further steps rather than her direction to me, which was to just depend on the forums. I also sent it via email to DirecTV, as documented above.

 

The techs or agents from email actually logged onto my account and changed my password in order to test it. So that's a good sign that they are at least trying.

Understood. I told the phone agent that and prompted her to take further steps rather than her direction to me, which was to just depend on the forums. I also sent it via email to DirecTV, as documented above.

 

The techs or agents from email actually logged onto my account and changed my password in order to test it. So that's a good sign that they are at least trying.

Re: On Demand recording to DVR not working from DirecTV.com

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Apr 27, 2013 10:44:03 AM
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I was able to record normally yesterday.  I haven't heard back from DirecTV Tech Support yet.  I emailed them to follow up.

I was able to record normally yesterday.  I haven't heard back from DirecTV Tech Support yet.  I emailed them to follow up.

Re: On Demand recording to DVR not working from DirecTV.com

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Nov 1, 2013 12:41:52 PM
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Scholar

DirecTV Repair was here today and replaced my HD DVR for a different problem.  After they installed the H24-500, it worked well, in general, but the original problem here in this thread has now recurred.  I cannot use DirecTV.com to record episodes of TV programs on demand.  I can, however, get to the programs through the remote control and receiver.

When I check "My Equipment" on DirecTV.com it shows the new HD DVR, but it says "Connected to Internet:  NO"

On the DVR, I have run the networking tests and the DVR on the TV screen says that the DVR is Connected to the Internet.  I can see the IP address for the DVR on my Router's config pages.

I have tried resetting the HD DVR, and reauthorizing it.  I have logged out of DirecTV.com and back in.

I called DirecTV and they said that they sent a "callback request" to the DVR and that it could take 24 hours for the DVR to call back to the server to update.  I'm not so confident in this advice but will have to wait til tomorrow.

DirecTV Repair was here today and replaced my HD DVR for a different problem.  After they installed the H24-500, it worked well, in general, but the original problem here in this thread has now recurred.  I cannot use DirecTV.com to record episodes of TV programs on demand.  I can, however, get to the programs through the remote control and receiver.

When I check "My Equipment" on DirecTV.com it shows the new HD DVR, but it says "Connected to Internet:  NO"

On the DVR, I have run the networking tests and the DVR on the TV screen says that the DVR is Connected to the Internet.  I can see the IP address for the DVR on my Router's config pages.

I have tried resetting the HD DVR, and reauthorizing it.  I have logged out of DirecTV.com and back in.

I called DirecTV and they said that they sent a "callback request" to the DVR and that it could take 24 hours for the DVR to call back to the server to update.  I'm not so confident in this advice but will have to wait til tomorrow.

Re: On Demand recording to DVR not working from DirecTV.com

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Nov 1, 2013 1:31:27 PM
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ACE - Expert

Patience.  It can take a day or two for these changes to ripple through DirecTV's computers.

Patience.  It can take a day or two for these changes to ripple through DirecTV's computers.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: On Demand recording to DVR not working from DirecTV.com

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Nov 2, 2013 6:36:55 AM
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Scholar

Thanks. It's a day later and My Equipment on the web site still says that the new DVR isn't connected to the internet.

UPDATE: Using the web browser, I am able to get through the steps to Record Series on the same DVR.  The result of Record Series is that the next episode of the series is placed in the DVR's Recordings To Do list.  However Series Manager shows 0 Series being recorded.  I've added about a dozen series...and all the next episodes do show up in the To Do list, but nothing in the Series Manager list so far.

I still cannot get through the steps to record an on demand episode of a series.

Thanks. It's a day later and My Equipment on the web site still says that the new DVR isn't connected to the internet.

UPDATE: Using the web browser, I am able to get through the steps to Record Series on the same DVR.  The result of Record Series is that the next episode of the series is placed in the DVR's Recordings To Do list.  However Series Manager shows 0 Series being recorded.  I've added about a dozen series...and all the next episodes do show up in the To Do list, but nothing in the Series Manager list so far.

I still cannot get through the steps to record an on demand episode of a series.

Re: On Demand recording to DVR not working from DirecTV.com

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Nov 3, 2013 9:26:31 AM
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Scholar

2 days after HD DVR was replaced and there's no change yet.

My DirecTV.com account still says that the new HD DVR is not connected to the Internet, even though the device itself says that it is connected.

None of the Series that I set up to record using the website have shown up in the DVR's Series Manager.  The next episodes are set to record in the To Do list, though.

I have noticed that some of the graphics that are downloaded after a receiver is installed (such as the logo/icons for TV stations, and the images on the "My DirecTV" screen when I press MENU on the remote) have been downloading in teh background and are updating normally.

When I press "DASH" on the remote, I see that SWiM is connected and Internet is connected.

When I go to Menu > Settings & Help > Settings > Network Setup >

Test Connection says that the Software is 0x740, Yesterday, 4:24a  (so that's a day after the receiver was installed)

Run System Test only gives Diagnostic Cod 72-291 (no phone dial tone) which is normal and OK.

More System Info says the Network IP address is 192.168.0.50 (so the DVR thinks it's online even if directv.com doesn't think so)

Question:  the Network DNS here says 192,168.0.1  (same as Default Gateway, which is my Router's IP)...I use a different DNS setting within the router (Google's DNS 8.8.8.8)  Is the DVR's DNS IP = Router's IP a normal state?  I tried changing the IP address for DNS on the DVR manually to 8.8.8.8 but after submitting that it changed back to 192.168.0.1 automatically and instantly.

Also the Router's list of IP addresses today doesn't show the HD DVR at 192.168.0.50, even though it did show up there yesterday

I also just tried setting the Router's DMZ to the IP address of the HD DVR, then repeated Network Setup on the DVR. The result was that it says on the TV screen that the DVR is connected to the Internet.  

2 days after HD DVR was replaced and there's no change yet.

My DirecTV.com account still says that the new HD DVR is not connected to the Internet, even though the device itself says that it is connected.

None of the Series that I set up to record using the website have shown up in the DVR's Series Manager.  The next episodes are set to record in the To Do list, though.

I have noticed that some of the graphics that are downloaded after a receiver is installed (such as the logo/icons for TV stations, and the images on the "My DirecTV" screen when I press MENU on the remote) have been downloading in teh background and are updating normally.

When I press "DASH" on the remote, I see that SWiM is connected and Internet is connected.

When I go to Menu > Settings & Help > Settings > Network Setup >

Test Connection says that the Software is 0x740, Yesterday, 4:24a  (so that's a day after the receiver was installed)

Run System Test only gives Diagnostic Cod 72-291 (no phone dial tone) which is normal and OK.

More System Info says the Network IP address is 192.168.0.50 (so the DVR thinks it's online even if directv.com doesn't think so)

Question:  the Network DNS here says 192,168.0.1  (same as Default Gateway, which is my Router's IP)...I use a different DNS setting within the router (Google's DNS 8.8.8.8)  Is the DVR's DNS IP = Router's IP a normal state?  I tried changing the IP address for DNS on the DVR manually to 8.8.8.8 but after submitting that it changed back to 192.168.0.1 automatically and instantly.

Also the Router's list of IP addresses today doesn't show the HD DVR at 192.168.0.50, even though it did show up there yesterday

I also just tried setting the Router's DMZ to the IP address of the HD DVR, then repeated Network Setup on the DVR. The result was that it says on the TV screen that the DVR is connected to the Internet.  

Re: On Demand recording to DVR not working from DirecTV.com

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Nov 4, 2013 6:51:03 AM
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HI. It's been 3 days and no change to this.  My Equipment on DirectTV.com still says the DVR's not connected to Internet. 

See my update posts from Nov1 - 3 for details....all still the same.

What next?

HI. It's been 3 days and no change to this.  My Equipment on DirectTV.com still says the DVR's not connected to Internet. 

See my update posts from Nov1 - 3 for details....all still the same.

What next?

Re: On Demand recording to DVR not working from DirecTV.com

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