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Posted Sep 29, 2013
2:40:54 PM
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I cannot view my local channels but the rest are working ok.

Of course, this happens while trying to watch my team on Fox. 

Of course, this happens while trying to watch my team on Fox. 

I cannot view my local channels but the rest are working ok.

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Sep 29, 2013 2:44:27 PM
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ACE - Expert

We need more info

  1. what model of receiver do you have. look for the model number inside the access card door.. 
  2. what is the error message on the local channels
  3. do you have other receivers?
  4. are they working OK?

First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers).

We need more info

  1. what model of receiver do you have. look for the model number inside the access card door.. 
  2. what is the error message on the local channels
  3. do you have other receivers?
  4. are they working OK?

First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers).

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: I cannot view my local channels but the rest are working ok.

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Sep 29, 2013 2:47:57 PM
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I am having the same issues! I have tried resetting and it didnt work!

I have 1 HR24-500 and 3
H25-100

I am having the same issues! I have tried resetting and it didnt work!

I have 1 HR24-500 and 3
H25-100

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Sep 29, 2013 2:49:51 PM
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Yep same issue here, I think it is a network issue on DirectTv side. Husband not happy right
now Smiley Sad

Yep same issue here, I think it is a network issue on DirectTv side. Husband not happy right
now Smiley Sad

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Sep 29, 2013 2:50:28 PM
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I have the same issue.  My local Fox, NBC, and CBS stations are all black but, my ABC station is still on.  That's nice if I wanted to watch some guy surfing but, I want to watch the Broncos game.  Why did I switch from Uverse again? 

I have the same issue.  My local Fox, NBC, and CBS stations are all black but, my ABC station is still on.  That's nice if I wanted to watch some guy surfing but, I want to watch the Broncos game.  Why did I switch from Uverse again? 

Re: I cannot view my local channels but the rest are working ok.

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Sep 29, 2013 2:50:54 PM
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Same issue.  My HD is fine but SD locals are out

Same issue.  My HD is fine but SD locals are out

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Sep 29, 2013 2:51:19 PM
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Fox not working for me. Cant get Broncos vs Eagles. Not happy.

Fox not working for me. Cant get Broncos vs Eagles. Not happy.

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Sep 29, 2013 2:52:13 PM
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A few of my local channels crapped out about an hour ago. Channel 4, 5, 8 and 30. I was watching the Jets at the Titans, but not any more!

A few of my local channels crapped out about an hour ago. Channel 4, 5, 8 and 30. I was watching the Jets at the Titans, but not any more!

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Sep 29, 2013 2:52:23 PM
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Tutor

Same here for me in Indianapolis. HD TIVO. Lost FOX, NBC and CBS. So no Broncos game. Restart and reauthorized and nothing. No Picture. No error message. Nothing but black screen.

Same here for me in Indianapolis. HD TIVO. Lost FOX, NBC and CBS. So no Broncos game. Restart and reauthorized and nothing. No Picture. No error message. Nothing but black screen.

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Sep 29, 2013 2:53:03 PM
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My local channels went blank this afternoon too. I am in St. Louis area.

My local channels went blank this afternoon too. I am in St. Louis area.

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Sep 29, 2013 2:53:27 PM
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This is definitely a Directv issue and not an isolated incident.  Newsflash......NFL is pretty much the only reason people put up with Directv.  Mess with our ability to see games and you will hemorage subscribers.

This is definitely a Directv issue and not an isolated incident.  Newsflash......NFL is pretty much the only reason people put up with Directv.  Mess with our ability to see games and you will hemorage subscribers.

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Sep 29, 2013 2:53:43 PM
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My locals are out as well.  I just ordered NFL Sunday ticket this weekend.  Can't get the Broncos game on Sunday Ticket - says it's blacked out.  No problem - it is shown on my local Fox station, right?  Wrong - Black screen on my local Fox as well.  Tried calling DirecTV and continue to get a busy signal.  EXTREMELY DISSATISFIED.

My locals are out as well.  I just ordered NFL Sunday ticket this weekend.  Can't get the Broncos game on Sunday Ticket - says it's blacked out.  No problem - it is shown on my local Fox station, right?  Wrong - Black screen on my local Fox as well.  Tried calling DirecTV and continue to get a busy signal.  EXTREMELY DISSATISFIED.

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Sep 29, 2013 2:53:58 PM
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I'm in Indy as well

I'm in Indy as well

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Sep 29, 2013 2:54:03 PM
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same problem, cant view local channels at all.  southern illinois

same problem, cant view local channels at all.  southern illinois

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Sep 29, 2013 2:54:24 PM
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I do not have any picture on 11 (NBC) and 53 (Fox) in the Pittsburgh Market.  There is no error message and resetting did not help.  Also, the 1800-531-5000 Customer Service Number has hung up on me twice.  

I do not have any picture on 11 (NBC) and 53 (Fox) in the Pittsburgh Market.  There is no error message and resetting did not help.  Also, the 1800-531-5000 Customer Service Number has hung up on me twice.  

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Sep 29, 2013 2:55:24 PM
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I get local channels on SD but no local channels on HD!

I get local channels on SD but no local channels on HD!

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Sep 29, 2013 2:55:28 PM
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Also Indy area and eventually I received a message saying the game is blacked out or I dont have access to the channel. Told me to reset my receiver. No luck though.

Also Indy area and eventually I received a message saying the game is blacked out or I dont have access to the channel. Told me to reset my receiver. No luck though.

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Sep 29, 2013 2:55:34 PM
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Same problem in Indianapolis!!  Fix this problem!!

Same problem in Indianapolis!!  Fix this problem!!

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Sep 29, 2013 2:55:44 PM
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Same here in kc

Same here in kc

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Sep 29, 2013 2:55:48 PM
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Same here in NM.  No local at all.  Fox came back for a couple minutes then went blank again.

Same here in NM.  No local at all.  Fox came back for a couple minutes then went blank again.

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Sep 29, 2013 2:56:09 PM
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Same problem here.  My Fox, NBC and everything blacked out.  No errors just a black screen.  Other channels work fine.  Tried resetting and same thing.

Same problem here.  My Fox, NBC and everything blacked out.  No errors just a black screen.  Other channels work fine.  Tried resetting and same thing.

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Sep 29, 2013 2:56:25 PM
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Same problem on mine also.  Fox and NBC are both totally black screens.  The other local channels work just fine.  Smiley Sad

Same problem on mine also.  Fox and NBC are both totally black screens.  The other local channels work just fine.  Smiley Sad

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Sep 29, 2013 2:57:11 PM
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Same problem in Joliet, IL. SD channels keep popping in/out, pixelating when they are on. Reset the box thinking it was me at first, no change. All locals are out, CBS, NBC, ABC, FOX, etc. C'mon DirecTV, get this fixed, please!!!

Same problem in Joliet, IL. SD channels keep popping in/out, pixelating when they are on. Reset the box thinking it was me at first, no change. All locals are out, CBS, NBC, ABC, FOX, etc. C'mon DirecTV, get this fixed, please!!!

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Sep 29, 2013 2:57:16 PM
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Back on here in Indianapolis!!

Back on here in Indianapolis!!

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Sep 29, 2013 2:57:48 PM
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Just came back for me too in Indy.

Just came back for me too in Indy.

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Sep 29, 2013 2:57:55 PM
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No ERROR msgs, no nothing. It just goes out. Smiley Sad

No ERROR msgs, no nothing. It just goes out. Smiley Sad

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Sep 29, 2013 2:58:04 PM
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Same here in Herrin, IL. No local channels whatsoever.

Same here in Herrin, IL. No local channels whatsoever.

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Sep 29, 2013 2:58:15 PM
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Me too. My CBS, NBC, ABC, and WGN are out. Just a black screen. North central Illinois.

Me too. My CBS, NBC, ABC, and WGN are out. Just a black screen. North central Illinois.

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Sep 29, 2013 2:58:18 PM
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Issue fixed for me here in Kansas City, MO

Issue fixed for me here in Kansas City, MO

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Sep 29, 2013 3:01:41 PM
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Had mine go out near Chicago. Finally came back on after an hour. Big football fan. Not good for DirecTV. Customer service hung up on me on 5 consecutive calls.

Had mine go out near Chicago. Finally came back on after an hour. Big football fan. Not good for DirecTV. Customer service hung up on me on 5 consecutive calls.

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