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Posted Aug 17, 2014
4:15:49 PM
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Help with screen formats

Hi,

When my tv is on 720i or 1080i, the Direct TV guide is too large to read on the left and right edges.  I've tried changing formats on both the receiver and the TV with no luck.  I googled the problem and didn't find anything helpful there.  We had a Direct TV technician out yesterday for another problem and he said he didn't know anything about it.  Any ideas?  Please be kind, obviously I'm not a techie.  Thank you!

Hi,

When my tv is on 720i or 1080i, the Direct TV guide is too large to read on the left and right edges.  I've tried changing formats on both the receiver and the TV with no luck.  I googled the problem and didn't find anything helpful there.  We had a Direct TV technician out yesterday for another problem and he said he didn't know anything about it.  Any ideas?  Please be kind, obviously I'm not a techie.  Thank you!

Help with screen formats

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Aug 17, 2014 4:30:59 PM
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Employee

It looks like you are using your TV "zoom" feature try setting that to "normal" or "16x9"

It looks like you are using your TV "zoom" feature try setting that to "normal" or "16x9"

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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