Ask a question
Search in DIRECTV Forums

DIRECTV Forum

Reply
Posted Jul 27, 2014
11:36:17 AM
View profile
HR24-500 DVR Thumping Noise after a couple of months - How to Stop?

A couple of months ago I received a replacement (refurbished) HR24-500 DVR after the wiring inside my original DVR model started smoking and the smell of burnt plastic filled the house :{.  I received a 7 year old "replacement" and has been working fine, running 6+ hours a day.  Two days ago a loud thumping noise started when changing channels -- as described in other posts. Now, it thumps 2x each time we change channels.  Annoying to say the least! And reset or turning off the dolby digital did not work.  Besides, who wants to eliminates the opportunity to listen in Dolby 5.1.?  Does anyone have something else I can try? This whole thing is doubly disappointing when I see people with Genies are having the same problem, especially since in 2 months I am eligible for the Genie switch out.

Thanks.

A couple of months ago I received a replacement (refurbished) HR24-500 DVR after the wiring inside my original DVR model started smoking and the smell of burnt plastic filled the house :{.  I received a 7 year old "replacement" and has been working fine, running 6+ hours a day.  Two days ago a loud thumping noise started when changing channels -- as described in other posts. Now, it thumps 2x each time we change channels.  Annoying to say the least! And reset or turning off the dolby digital did not work.  Besides, who wants to eliminates the opportunity to listen in Dolby 5.1.?  Does anyone have something else I can try? This whole thing is doubly disappointing when I see people with Genies are having the same problem, especially since in 2 months I am eligible for the Genie switch out.

Thanks.

HR24-500 DVR Thumping Noise after a couple of months - How to Stop?

272 views
2 replies
(0) Me too
(0) Me too
Reply
View all replies
(2)
0
(0)
  • Rate this reply
View profile
Jul 27, 2014 1:08:09 PM
0
(0)
ACE - Expert

Where is the "thumping noise" coming from?  TV speakers, or from inside the HR24?   

Where is the "thumping noise" coming from?  TV speakers, or from inside the HR24?   

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: HR24-500 DVR Thumping Noise after a couple of months - How to Stop?

2 of 3 (44 Views)
0
(0)
  • Rate this reply
View profile
Jul 27, 2014 2:19:31 PM
0
(0)
Contributor

Behind the TV, not really the speakers. However, when I switched out the other HDDVR I have (in lieu of Genie, I have two HDDVRs), no thumping occurs.  Tx.

Behind the TV, not really the speakers. However, when I switched out the other HDDVR I have (in lieu of Genie, I have two HDDVRs), no thumping occurs.  Tx.

Re: HR24-500 DVR Thumping Noise after a couple of months - How to Stop?

3 of 3 (44 Views)
Share this post
Share this post