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Posted Aug 7, 2013
2:45:24 PM
Genie Mini Wireless Cannot Find Server


I have had DirecTV whole home service for a couple years.  I just got a C31 Genie Mini wireless for a bedroom TV.  I am getting a message that no server can be found.  My HR34 is connected to the internet via the DirecTV wireless cinema.  I also notice there is no Video Bridge Status under my whole home settings. Should there be?  Any suggestions?

UPDATE:  YES THEY SENT ME THE WRONG UNIT.

Message was edited by: delmarvaguy


I have had DirecTV whole home service for a couple years.  I just got a C31 Genie Mini wireless for a bedroom TV.  I am getting a message that no server can be found.  My HR34 is connected to the internet via the DirecTV wireless cinema.  I also notice there is no Video Bridge Status under my whole home settings. Should there be?  Any suggestions?

UPDATE:  YES THEY SENT ME THE WRONG UNIT.

Message was edited by: delmarvaguy

Genie Mini Wireless Cannot Find Server

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Aug 7, 2013 3:00:03 PM
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Professor

The C31 needs a coax connection, the newer C41w wireless (limited or not yet available ) needs the base station connected to the SWM system with coax.

The C31 needs a coax connection, the newer C41w wireless (limited or not yet available ) needs the base station connected to the SWM system with coax.

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Aug 7, 2013 3:07:44 PM
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ACE - Expert

Please double check the model number, the C31 is NOT wireless

Please double check the model number, the C31 is NOT wireless

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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