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Posted Jul 29, 2014
4:26:20 PM
Genie DVR recordings

when trying to watch recordings from Genie DVR it wont play and I receive message playback failed no audiovideo data packets received from server

when trying to watch recordings from Genie DVR it wont play and I receive message playback failed no audiovideo data packets received from server

Genie DVR recordings

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Jul 29, 2014 5:33:44 PM
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Employee

First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers

First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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