Ask a question
Search in DIRECTV Forums

DIRECTV Forum

Reply
Posted Aug 13, 2013
4:31:42 PM
View profile
Channels I Get shows many Channels I DON'T Get

When changing Guide Options / Favorites List, if I select "Channels I Get" it shows me many more channels that I don't get.  Not only the PPVs, but specific channels that are part of higher programming packages.  One example is COOKHD (232).   Why doesn't "Channels I Get" only show channels that I actually pay for, not ones that require me to upgrade?

When changing Guide Options / Favorites List, if I select "Channels I Get" it shows me many more channels that I don't get.  Not only the PPVs, but specific channels that are part of higher programming packages.  One example is COOKHD (232).   Why doesn't "Channels I Get" only show channels that I actually pay for, not ones that require me to upgrade?

0
(0)
  • Rate this reply
View profile
Solved
Aug 13, 2013 4:43:21 PM
0
(0)
Employee

This feature has never worked, while it has gotten better over time is still not perfect

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Accepted Solution

Channels I Get shows many Channels I DON'T Get

1,558 views
8 replies
(0) Me too
(0) Me too
Reply
View all replies
(8)
0
(0)
  • Rate this reply
View profile
Aug 13, 2013 4:41:21 PM
0
(0)
Tutor

I think the intention is to show us what great stuff we're missing, which might prompt us to upgrade.

I think the intention is to show us what great stuff we're missing, which might prompt us to upgrade.

Re: Channels I Get shows many Channels I DON'T Get

2 of 9 (31 Views)
0
(0)
  • Rate this reply
View profile
Solved
Aug 13, 2013 4:43:21 PM
0
(0)
Employee

This feature has never worked, while it has gotten better over time is still not perfect

This feature has never worked, while it has gotten better over time is still not perfect

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Channels I Get shows many Channels I DON'T Get

3 of 9 (31 Views)
Solution
0
(0)
  • Rate this reply
View profile
Aug 14, 2013 7:20:05 AM
0
(0)
Expert

They should rename the setting "Channels I COULD Get".

They should rename the setting "Channels I COULD Get".

Re: Channels I Get shows many Channels I DON'T Get

4 of 9 (31 Views)
0
(0)
  • Rate this reply
View profile
Aug 14, 2013 5:53:40 PM
0
(0)
Employee

Right on!

Right on!

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Channels I Get shows many Channels I DON'T Get

5 of 9 (31 Views)
0
(0)
  • Rate this reply
View profile
Sep 23, 2013 11:32:01 AM
0
(0)
Contributor

Anyone know if they're trying to fix it?

Anyone know if they're trying to fix it?

Re: Channels I Get shows many Channels I DON'T Get

6 of 9 (31 Views)
0
(0)
  • Rate this reply
View profile
Sep 23, 2013 11:57:52 AM
0
(0)
Employee
while it has gotten better, it has been like this for years, so I'd would say no
while it has gotten better, it has been like this for years, so I'd would say no
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Channels I Get shows many Channels I DON'T Get

7 of 9 (31 Views)
0
(0)
  • Rate this reply
View profile
Nov 5, 2013 8:01:52 AM
0
(0)
Scholar

It's gonna be renamed "Channels I would get if I got them."

It's gonna be renamed "Channels I would get if I got them."

Re: Channels I Get shows many Channels I DON'T Get

8 of 9 (31 Views)
0
(0)
  • Rate this reply
View profile
Jan 2, 2014 1:07:01 PM
0
(0)
Contributor

Wow!  I'm glad I was not a subscriber when it was really, really, really bad.

It's just ludicrous that it is not correct.

I agree with the post that it is this way so we see all the channels we might get if we had more $$$$$.

Wow!  I'm glad I was not a subscriber when it was really, really, really bad.

It's just ludicrous that it is not correct.

I agree with the post that it is this way so we see all the channels we might get if we had more $$$$$.

Re: Channels I Get shows many Channels I DON'T Get

9 of 9 (31 Views)
Share this post
Share this post