Ask a question
Search in DIRECTV Forums

DIRECTV Forum

Reply
Posted Jun 17, 2012
6:10:22 PM
View profile
Authorization has expired

We just returned from an extended business trip, and I tried to watch TV on our second (lowD) receiver, and I get the message

"Authorization has expired 

call customer service (722)

RID: nnnn nnnn nnnn nnnn

card: nnnn nnnn nnnn nnnn"

Because of this, I'm unable t select a channel and watch any programming, and I'm not sure what "call 722" means.

 

Our main HD receiver, on a different dish antenna, has been disconnected so we can repaint the living room, so we can't test that. 

 

What is my next step to solve this problem?

We just returned from an extended business trip, and I tried to watch TV on our second (lowD) receiver, and I get the message

"Authorization has expired 

call customer service (722)

RID: nnnn nnnn nnnn nnnn

card: nnnn nnnn nnnn nnnn"

Because of this, I'm unable t select a channel and watch any programming, and I'm not sure what "call 722" means.

 

Our main HD receiver, on a different dish antenna, has been disconnected so we can repaint the living room, so we can't test that. 

 

What is my next step to solve this problem?

Authorization has expired

1,485 views
3 replies
(0) Me too
(0) Me too
Reply
View all replies
(3)
0
(0)
  • Rate this reply
View profile
Jun 17, 2012 6:14:31 PM
0
(0)
Employee

log in to your direcTv account at www.directv.com/resend and refresh your receiver's services.

log in to your direcTv account at www.directv.com/resend and refresh your receiver's services.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Authorization has expired

2 of 4 (13 Views)
0
(0)
  • Rate this reply
View profile
Jun 17, 2012 7:32:21 PM
0
(0)
Scholar

Yep a refreshing of services is needed when having your receiver without power for an extended period.

Yep a refreshing of services is needed when having your receiver without power for an extended period.

Re: Authorization has expired

3 of 4 (13 Views)
0
(0)
  • Rate this reply
View profile
Jun 17, 2012 7:33:32 PM
0
(0)
Employee

or when not connected to a satellite feed for awhile as well

or when not connected to a satellite feed for awhile as well

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Authorization has expired

4 of 4 (13 Views)
Share this post
Share this post