connection problem with my macbook pro

And unfortunately, I've lost my connection twice this evening. Such a little annoying inconvenience... I'll respond to the automated phone call now... Issue not fixed.

Hello tiffr, I truly appreciate that you took your valuable time to let us know that you are experiencing intermittent connection issue while trying to connect to the Internet and please accept my sincere apologies for any inconvenience that you might have experienced. In order to resolve this issue, we need to know the name of the modem/router that you are using and also the light status when the connection drops, if the Internet is working intermittently through the wireless connection and working fine through the ethernet cable connection, there could be problem with the wireless signals and the settings of the modem/router needs to be correct for the same. However, if the Internet is working intermittently while connecting the computer direct to the modem/router via ethernet cable, the problem could be with the filters or internal wiring. Please try to swap the filters and check if all the cables are connected properly or not. I would also like to explain that the DSL is very sensitive to Electromagnetic Interference (EMI). It is important to make sure that the DSL modem and telephone lines are placed in such a way as to minimize this interference, as well as placing them to provide adequate cooling. The following are a few of the possible causes of Electromagnetic Interference on a DSL line: - Halogen desk lamps near the DSL modem or telephone line, especially those with dimmers. - Any electrical dimmer switch. - Electronic devices, such as stereo speakers, PC speakers, televisions, monitors, microwave ovens, etc. - Routing the telephone line parallel to an AC power cord for more than a few inches. - Electronic insect electrocution devices (bug zappers). - Low quality 900MHz cordless telephones. - Any other emitter of high frequency electromagnetic radiation. - Placement of DSL equipment directly on a carpeted surface. After checking all the things mentioned above if the issue persist, it is recommended that you contact the AT&T eChat helpdesk. If you are in 'AR, CA, CT, IL, IN, KS, MI, MO, NV, OH, OK, TX, or WI' area, please use the link mentioned below: https://pattta.att.motive.com/netagent/questionnaire_c2c_dsl_sw.aspx

im getting really tired of this stupid disconnection either provide us a update that will fix everything or please provide solutions other than go to this live chat where it does not help anything or call apple or go to home network and change to WPA and channel to 11........

Well here i am working wireless at my mothers house who has comcast with a linksys n router. Working for over 1 hr wirelessly, not 1 issue with the connection. Oh man is it nice. Need to figure out either drop the at&t or try the airport express wireless with the 2wire combo. I'm really curious to know if any one has had luck with this combination ?Not sure how the speed compare to Att but just ran a speed test Comcast Down 20.97 mbs Up 4.20 mbs Using speakeasy.net When Im home I shall check att if the connection does not drop.

will apple be able to fix the disconnection with 10.6.3 upgrade? if not i will be seriously considering to change the internet provider....

I hate to point out the obvious here, but Penny and Cathy, you're advice is not working. No matter if we check all the cable connections (which by the way how do we get online in the first place if the cables aren't connected properly?), change the wireless channel, change the power setting, talk to eChat, nothing works! It's plain and simple, there is an inherent problem with this 2wire DSL modem and it's compatibility with Mac and AT&T simply doesn't have a fix. At one point you guys even recommended purchasing a new modem from the equipment shop. Are you INSANE? Why on earth should we pay for a new modem? This should be the sole responsibility of AT&T, not the customer. WE are the ones paying for service in the first place!! It appears the only solution to this problem is to switch providers.

Just purchased a Cisco Linksys router Model: WRT120N from BB for $69.99 on sale down from $99.99. I plan to Bridge the 2wire this weekend, hope that solves the issues.