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Posted Aug 2, 2014
1:11:48 PM
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Sporadic High Ping

Hi, I am constantly having really bad ping spikes which makes many online games unplayable for me.

I have a

PACE DSL Gateway Model 4111N

and DSL 3mbps connection.

I suspect that the problem has to do with having several devices active at the same time. 2 Desktops, 2 phones, a laptop, and netflix on the TV. These other devices must be sucking all the bandwidth away from me from time to time. Here is a pic of a pingtest from my desktop to the gateway.

http://puu.sh/aBSdv/cd87a2ced8.png

You can see the frequent lag spikes. Is there some way to deal with this problem? Some setting on my gateway configuration? I had some latency problems with Comcast years ago, but it was never this frequent.

Hi, I am constantly having really bad ping spikes which makes many online games unplayable for me.

I have a

PACE DSL Gateway Model 4111N

and DSL 3mbps connection.

I suspect that the problem has to do with having several devices active at the same time. 2 Desktops, 2 phones, a laptop, and netflix on the TV. These other devices must be sucking all the bandwidth away from me from time to time. Here is a pic of a pingtest from my desktop to the gateway.

http://puu.sh/aBSdv/cd87a2ced8.png

You can see the frequent lag spikes. Is there some way to deal with this problem? Some setting on my gateway configuration? I had some latency problems with Comcast years ago, but it was never this frequent.

Sporadic High Ping

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Aug 3, 2014 6:12:02 PM
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Hello, is there any solution to this besides getting a commercial-grade router?

Hello, is there any solution to this besides getting a commercial-grade router?

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Aug 14, 2014 10:18:05 AM
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Hi Voxx123,

 

Are those other devices and services being used at the same time as you're trying to play? The issue is most likely not your router, but the amount of bandwidth and how many devices/users are sharing it.

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

 

Hi Voxx123,

 

Are those other devices and services being used at the same time as you're trying to play? The issue is most likely not your router, but the amount of bandwidth and how many devices/users are sharing it.

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Sporadic High Ping

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Aug 14, 2014 5:32:14 PM
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Edited by Darknessrise on Aug 14, 2014 at 5:33:21 PM

On top of what ATTDmitriyCM asked,

Is this wired or wireless?

 

As mentioned above, there may be a lot of devices using up the bandwidth.

 

I remember that when I had 3 Mbps U-verse(had more upload than what you have) my latency would jump pretty high whenever I would download something.

 

If that's the case, you may want to upgrade to the Elite tier if it's available or upgrade to U-verse(if available).

-------------------------------------------------------------------------------------------------------------------- Note: If your issue has been resolved, please mark the post that resolved your issue as the solution. Click "Post Options" and select "Accept as Solution" to help others with the same issue find an answer.

On top of what ATTDmitriyCM asked,

Is this wired or wireless?

 

As mentioned above, there may be a lot of devices using up the bandwidth.

 

I remember that when I had 3 Mbps U-verse(had more upload than what you have) my latency would jump pretty high whenever I would download something.

 

If that's the case, you may want to upgrade to the Elite tier if it's available or upgrade to U-verse(if available).

-------------------------------------------------------------------------------------------------------------------- Note: If your issue has been resolved, please mark the post that resolved your issue as the solution. Click "Post Options" and select "Accept as Solution" to help others with the same issue find an answer.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Sporadic High Ping

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Aug 17, 2014 7:31:55 PM
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Edited by Voxx123 on Aug 17, 2014 at 7:33:07 PM

I have tried both wired and wireless. Nothing changes.

 

Edit: Unfortunately, U-verse is not available where I live.

I have tried both wired and wireless. Nothing changes.

 

Edit: Unfortunately, U-verse is not available where I live.

Re: Sporadic High Ping

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