Ask a question
Search in Internet Forums

Internet Forum

Reply
Posted Apr 18, 2014
8:55:27 PM
View profile
Slow Internet

I should be getting 18 mbps in my house. I get 4 mbps. YEAH 4. I have aldready have had 3 reps over to my house and they said they fixed it. THEY DIDNT FIX IT. I am still getting 3.28 to 4.25 mbps. I am not sure whether i should cancel my service or not. Any suggestions are welcome. Thanks for your time.

I should be getting 18 mbps in my house. I get 4 mbps. YEAH 4. I have aldready have had 3 reps over to my house and they said they fixed it. THEY DIDNT FIX IT. I am still getting 3.28 to 4.25 mbps. I am not sure whether i should cancel my service or not. Any suggestions are welcome. Thanks for your time.

Slow Internet

186 views
2 replies
(0) Me too
(0) Me too
Reply
View all replies
(2)
0
(0)
  • Rate this reply
View profile
Apr 19, 2014 3:33:49 AM
0
(0)
Master

@NisheshSai  wrote:

I should be getting 18 mbps in my house. I get 4 mbps. YEAH 4. I have aldready have had 3 reps over to my house and they said they fixed it. THEY DIDNT FIX IT. I am still getting 3.28 to 4.25 mbps. I am not sure whether i should cancel my service or not. Any suggestions are welcome. Thanks for your time.


 

 

What type of device(s) and how are you connecting to your modem/router?

 

 

 

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              


@NisheshSai  wrote:

I should be getting 18 mbps in my house. I get 4 mbps. YEAH 4. I have aldready have had 3 reps over to my house and they said they fixed it. THEY DIDNT FIX IT. I am still getting 3.28 to 4.25 mbps. I am not sure whether i should cancel my service or not. Any suggestions are welcome. Thanks for your time.


 

 

What type of device(s) and how are you connecting to your modem/router?

 

 

 

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                               neon_sign.jpg

Re: Slow Internet

2 of 3 (162 Views)
0
(0)
  • Rate this reply
View profile
Apr 19, 2014 10:24:13 AM
0
(0)
Scholar

They either haven't made a change to their equipment at headquarters to upgrade you or your modem isn't giving you your full mbps subscription rate. I would have the tech check next time the results with your equipment. What model modem do you use?

They either haven't made a change to their equipment at headquarters to upgrade you or your modem isn't giving you your full mbps subscription rate. I would have the tech check next time the results with your equipment. What model modem do you use?

Re: Slow Internet

3 of 3 (146 Views)
Share this post
Share this post