Explore & discover

Helpful Links

DIRECTV Outages & Errors
The meanings behind error codes & more!

Do you need some help resolving some issues with your DIRECTV service?

If so, you’re in the right place.

Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!

Latest discussions about Errors & Outages

Problem communicating with satellite dish (775)

Moved box to dust.  Receive went out.  No problem solving worked.  
by Candi71570 on Dec 10, 2019 6:44 AM
1 1 Reply 91 Views

The Customer is not authorized for the content requested

I am unable to watch FYI TV on my Roku TV. I keep receiving this message "0033: The customer is not authorized for the content req...
by AAAAGGGHHH on Dec 9, 2019 8:35 PM
3 3 Replies 136 Views

Local channel not available

I am receiving all local channels except one. What can/should I do?
by Tbvqween on Dec 6, 2019 5:25 PM
4 4 Replies 189 Views

Message on tv

“Your receiver has not received Guide information from the satellite for 1 hour. Please contact Customer Service (920)
by Smulliss0422 on Dec 3, 2019 6:10 PM
25 25 Replies 1474 Views

Direct tv frequent “no signal” messages daily

I got Direct tv less than 30 days ago and have experienced “no signal” no power weekly. This is terrible service and not Direct tv...
by kase42 on Nov 30, 2019 4:16 PM
1 1 Reply 120 Views