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DIRECTV Outages & Errors
The meanings behind error codes & more!

Do you need some help resolving some issues with your DIRECTV service?

If so, you’re in the right place.

Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!

Latest messages about Errors & Outages

How come it says I am not authorized to use my DTV?

The DTV tells me I am not authorized to use it. Hmmmm...very slow too. This all came about when you changed to "new guide". I've h...
by djkaren5150 on May 11, 2018 1:49 PM
0 0 Replies 65 Views
65 Views

Stolen Equipment

My lake house was broke into a few months back and my direct TV equipment was stolen along with other electronics and property. Ho...
by smithlake on May 2, 2018 12:54 PM
1 1 Reply 145 Views
145 Views

Issues with On Demand

When trying to watch almost anything on Demand I get a message saying it’s having trouble connecting to the internet and then it g...
by CyndiC60 on Apr 25, 2018 5:59 AM
1 1 Reply 161 Views
161 Views

Passcode

How can i reset my passcode to thr parental controls online
by Mieu8583 on Apr 22, 2018 7:14 AM
4 4 Replies 70 Views
70 Views

I am trying to find a version of the "Directv App" that will load on my Samsung tablet.

I was able to use the Directv App without any problems on my tablet. I am now getting an error message when trying to connect and ...
by thedoghouse789 on Mar 30, 2018 12:06 PM
5 5 Replies 427 Views
427 Views

ESPN out, but not from weather!

Why for the past several weeks have we been getting the 771 loss of signal message...when there is no obstruction to the dish, the...
by 1Pissed on Mar 29, 2018 4:39 PM
2 2 Replies 181 Views
181 Views

4K genie no servers detected

All of a sudden my 4K genie is no longer working. All other genies work just great. I’ve reset the complete system several times a...
by Hamlinfan11 on Mar 11, 2018 7:46 PM
10 10 Replies 1297 Views
1297 Views

My Direct Tv service and account dissapeared

I was watching a movie an hour ago and all the sudden my direct tv switched to the dreaded "you don't get this channel, loser" scr...
by Sheri72 on Mar 6, 2018 3:26 AM
2 2 Replies 522 Views
522 Views
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