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DIRECTV Outages & Errors

DIRECTV Outages & Errors
The meanings behind error codes & more!

Top DIRECTV Outage & Error Discussions

Were you offered a DIRECTV Rebate? Need to know where it is or how to redeem it? Not to worry! You can visit our Rebate Center by clicking here to redeem or check status of your reward card! If you were offered a reward card from BJ's, Costco, Best Buy, Fred Meyer, Fry's, Menards, Nebraska Furniture Mart, Sam's Club, Target & Walmart and you have not received it, you can c... read more
If you are having trouble with your DIRECTV services, check out our help articles below. In some cases, you can quickly resolve most issues with the with the links below. If weather is keeping you down, do not forget about the DIRECTV Everywhere app! Wireless Receiver Troubleshooting and Connection Quick Fixes For DIRECTV Service Issues - The quick fix is the best fix. Having Trouble WIth The Genie Internet Connection?... read more
Having trouble with your DIRECTV Everywhere app? Are you wondering what the DIRECTV Everywhere is? Check out some of our helpful support articles below. If you have anything to share or tips for other members, feel free to write your own article or write in ours!!
Waiting for your technician or want to check the status of your appointment? Review the above article to find out more. -ATTDIRECTVCare
Weather and Error Code 771 - No Service & No Signal Did you know that error code 771 means the receiver is not getting a signal? One of the causes can be thunderstorms and severe weather. If weather is the culprit of error code 771, services should return back to normal once the storm/weather clears. Also, obstacles like tree branches can affect the signal, especially if ... read more
Connect your DIRECTV Genie To Wi-Fi & Troubleshooting If you are wondering how to hook up your receiver to the internet, not to worry, we can help! You have two options listed below. The Genie HD DVR (models HR44, H44 and HR54) can connect via Wi-Fi. To confirm your receiver model, press and hold the INFO button on the remote. You will see the receiver model in the re... read more